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Grand Hotel Pomorie

Property class: 4.5
The rooftop terrace offers spectacular lake views, while three inviting pools surrounded by comfortable sun loungers create perfect relaxation spots.

Choose dates to view prices

Located by Pomorie Lake, Grand Hotel Pomorie offers a luxurious family retreat. Enjoy sports massages and body wraps at the Medical Spa, then dine at Classic Restaurant. The property features free WiFi, an indoor pool, library, garden, and playground.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Single Room, Sea View

A bedroom with a large bed, a bedside table, a chair, a window with curtains, and a wall-mounted mirror.

Classic Single Room, Sea View

  • Sea view
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Classic Double or Twin Room, Sea View

A hotel room with a bed, a TV, a desk, and a chair.

Classic Double or Twin Room, Sea View

8.6 out of 10
Excellent
(7 reviews)
  • Sea view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Sea View

A hotel room with a TV, a wooden desk, a dining table, and a chessboard.

Junior Suite, Sea View

  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Family Apartment, Sea View

A hotel room with a large bed, a desk with a chair, a small table, and a view of the sea through a sliding door.

Family Apartment, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Luxury Apartment, Sea View

A living room with a sofa set, a television, and a bookshelf.

Luxury Apartment, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

APARTMENT LUXURY

  • Sleeps 10
  • Free WiFi

View all photos for Luxury Apartment with Sea View

Minibar, in-room safe, desk, laptop workspace

Luxury Apartment with Sea View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

APARTMENT SEA VIEW

  • Sleeps 10
  • Free WiFi

About the neighborhood

Located in Pomorie, Grand Hotel Pomorie is in the city center and on the waterfront. The area's natural beauty can be seen at Pomorie Lake and Sunny Beach South, while Aqua Paradise and Luna Park are popular area attractions. Traveling with kids? Make time for Action Aquapark, or check out an event or a game at Nessebar Stadium. Visit our Pomorie travel guide
Map
Prof. Stoyanov Street 5, Pomorie, 8200

What's nearby

  • Pomorie Central Beach
    2 min walk - 0.2 km
  • Pomorie East Beach
    15 min walk - 1.3 km
  • Preobrazhenie Gospodne Church
    4 min drive - 1.9 km
  • Sveti Georgi Monastery
    4 min drive - 2.6 km
  • Sunny Beach
    25 min drive - 24.4 km

Getting around

  • Burgas Station
    34 min drive
  • Bourgas (BOJ)
    16 min drive

Restaurants

  • Luna Rossa
    11 min walk
  • Varka
    13 min walk
  • Omara Art Club
    16 min walk
  • Zaharo Cupcake Cafe
    11 min walk
  • Bistro OMAR
    19 min walk

About this property

Grand Hotel Pomorie

  • Luxury family-friendly hotel near Pomorie Lake
  • At Grand Hotel Pomorie, you can look forward to a free breakfast buffet, a poolside bar, and a rooftop terrace. Treat yourself to a sports massage, a body treatment, or a body wrap at Medical Spa, the onsite spa. The on-site restaurant, Classic Restaurant, offers breakfast, lunch, and dinner. Fitness classes are offered at the gym; the property also has a coffee shop/cafe, a garden, and a playground. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a library and dry cleaning/laundry services.
  • Other perks include:
    • 2 indoor pools and a seasonal outdoor pool, along with sun loungers and pool umbrellas
    • Free self parking
    • A children's club (surcharge), meeting rooms, and newspapers in the lobby
    • A gift shop, barbecue grills, and a ballroom
  • Room features
  • All 173 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Shower/tub combinations, free toiletries, and hair dryers
    • 32-inch TVs with cable channels
    • Balconies, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Classic Restaurant

Things to do

  • 2 indoor pools
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • 2 indoor pools
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 18.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 18.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to October
Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Grand Hotel Pomorie have a pool?

Yes, this property has 2 Indoor pools, a seasonal outdoor pool, and a children's pool. Pool access is from 8 AM–8 PM. One of the pools is closed seasonally each year from October 15 to April 30.

Is Grand Hotel Pomorie pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Hotel Pomorie?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Hotel Pomorie?

Check-out is at noon.

Where is Grand Hotel Pomorie located?

Offering direct access to the beach, this Pomorie hotel is in the city center, 2.1 mi (3.4 km) from Pomorie Lake, and within 16 mi (25 km) of Aqua Paradise and Nessebar Stadium. Sunny Beach South and Nessebar South Beach are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hotel Pomorie Reviews

8.2

Very Good

8.2

Cleanliness

8.2

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 40 out of 80 reviews
Rating 8 - Good. 23 out of 80 reviews
Rating 6 - Okay. 7 out of 80 reviews
Rating 4 - Poor. 5 out of 80 reviews
Rating 2 - Terrible. 5 out of 80 reviews

Reviews

Verified review

2/10 Terrible

Iva

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A Five-Star Hotel? Hardly. I paid approximately $3,700 USD for my stay at Grand Hotel Pomorie, expecting the standard and service you would reasonably associate with a modern five-star hotel. What I experienced was nowhere close. The hotel is in a shocking state of disrepair and cleanliness. The hallways are dirty, the carpets are heavily stained, wallpaper is peeling, and there are stains on the walls and curtains. The room itself looked neglected and poorly maintained—hardly what one expects after paying a five-star price. And then there was the check-in experience. The lady at reception was genuinely helpful and polite, but she was apparently the only employee available to check everyone in, resulting in a wait of roughly an hour and a half. Apparently, at this “five-star” hotel, having enough staff to greet arriving guests and assist with luggage is an optional extra. The contrast between what is advertised and what guests actually encounter is extremely disappointing. A hotel charging this kind of money should not require guests to overlook stained carpets, peeling wallpaper, poor upkeep, long check-in queues, and an overall feeling of neglect. I have extensive photographs documenting the condition of the property and room, so unfortunately this isn't simply a matter of differing expectations. For a property presenting itself as five-star, the experience was anything but. Five-star prices, decidedly not five-star standards.
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Roderic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are helpful amd friendly. Great location and it was an enjoyable stay.
Stayed 1 night in Sep 2023
Verified review

2/10 Terrible

Stefan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible property for 5 stars, smells like mold, there was no ac . They said is working and it was so hot in the room, the staff is extremely unfriendly- charge for coffee in the room also. No free parking and those bugs are everywhere upfront of hotel and inside, also balcony great view , but very old and huge spiders at night
Stayed 4 nights in Jul 2025
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the cost, but great location and breakfa

It seems at one point this was really a 5* hotel. However, it has been run down. Yet, great location, nice breakfast, staff is super friendly, polite, helpful. Has little parking on site, the rest is offsite. Because of the overall condition of the room I do not think it is worth the 141€/nigh for the smallest room.
Stayed 3 nights in Aug 2023
Verified review

6/10 Okay

Katia

Liked: Staff & service
The hotel needs improvements , customer service was great, specially in restaurant. Thank you to Ani, Valentine and others cooks and servers. Please forgive me for the names. Evenings and lunches, restaurant do not provide tap water to customers. We must to buy bottled water in plastics if we are trusty and this situation was very disappointing to us. The problem was that not choice to buy a glass bottle water. The food taste was great and there was good choice, but nothing like last year and previous years before. Overall, was not so bad, but nothing like before. Thank to people who works there very hard.
Stayed 6 nights in Sep 2024
Verified review

2/10 Terrible

Ivana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You also have to pay BGN 30 for the beach! EVERYTHING IS paid separately from the price for the hotel, beach, spa center, food... The level is very low!! There is no one at the reception in the evening!! Nina Kondova, the manager (screaming, hysterical woman who ruined my whole vacation from the first day!! The first day she made me go down to the reception half-naked, after I called from the room next to me, asking them to send someone to open the door for me because I had locked myself. The a friend visited me for a few hours and she was screaming on the phone that I should pay him 65 more because he came to see me see for an hour is the hotel.. No respect! Very bad service! They don't create a calm atmosphere, only stress!
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Biser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to beach with health centre and SPA
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Mervyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay would recommend
Stayed 1 night in Apr 2024
Verified review

8/10 Good

emre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Rossitza

Liked: Property conditions & facilities, room comfort

Excellent spa

Exceptional spa and a lovely service. Everything is designed to make one's stay comfortable and beneficial for their health and well-being. The carpets needs refreshing, which is my only recommendation.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent spa and service

The hotel is 5* in every aspect but the spa is exceptionally good.
Stayed 6 nights in Aug 2022
Verified review

8/10 Good

Yagmur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had an very good experience. The surrounding of the hotel needs to be more live but generally it was peaceful.
Verified review

10/10 Excellent

Liliyana

Liked: Property conditions & facilities, room comfort
Belt perfect
Stayed 2 nights in Jul 2022
Verified review

4/10 Poor

Gerd De

Liked: Amenities
Disliked: Staff & service
This is not a 5 star hotel as they claim to be. Personnel had no interests in hospitality. Food options very basic
Stayed 7 nights in Jul 2024
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will never come again

The AC barely worked and when it let out air it smelled of smoke. There were ants in our room. The staff was not very service minded. You had to pay for the sun beds on the beach. They claimed to have a lot of facilities (e.g., minigolf, tennis) but there was no signs of that. A fourth of the facilities in the spa didn’t work. Seems like this hotel had it’s glory days 20 years ago.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was huge and the twin beds were both small doubles. The bathroom had a bath and separate walk in shower. Bath robes and slippers were provided. The sea view from the balcony was fabulous. The buffet meals had a fantastic selection and plenty of it! Tea and coffee was freely available at breakfast as well as juices and water. All the staff were friendly and the restaurant staff were exceptional. There is a walkway that leads directly onto the beach so no crossing the road! Would thoroughly recommend this hotel.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy atentos y amables
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Maria

Liked: Property conditions & facilities
Inte så många som kunde engelska… svårt att kommunicera, kunde tänka mer på basala hygienrutiner när det gällde rummet, badet , köket/maten. Bättre städning hade jag önskat mig samt bättre service för att det annars var ett väldigt fint ställe och prisvärd resa…
Stayed 7 nights in Apr 2023
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk familjevistelse för jubileumsfirande!

Fantastiskt bemötande, underbara bad för kropp och själ ! Restaurangen har urmärkt mat! Snittar med lax och vaktelägg!ostar och frukter! Tårtan utom denna värld!👌👌👌
Stayed 1 night in Sep 2021
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice spa area
Stayed 4 nights in Jul 2021
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel’s SPA is renovated and the swimming pool area looks more convenient and attractive.
Stayed 6 nights in May 2021
Verified review

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Test place

Great place to relax with awesome spa facilities
Stayed 1 night in Oct 2020
Verified review

6/10 Okay

teodor

Liked: Cleanliness
Disliked: Staff & service

Staff does absolute bare minimum to get by

Early 2000s - build clean property with good location - comparable to a Sheraton property which is good. All rooms have seaview. Service however was bare minimum. I give an example - front desk ordered a cab the day before for 0800 pick up the next day for one of my guests. I called the front desk at 0755 and I asked them if the taxi arrived. They replied I DO NOT KNOW and were ready to hang up. I insisted that they walk to the door to look through the glass if the yellow cab had arrived, and that was met with much surprise and almost indignation. Also we had electronic keys problems, and only later found out that we were given a room with a metal key even though the property knew they had electronic lock problems and had other rooms with e-key working. A normal thing would be to fix the rooms with e-key problems first, and in the meantime offer fully-working rooms to guests until the problem is fixed. I might be pushing it a bit, but I do not think this is unreasonable In a nutshell, if service improved it could actually be a lovely place. I honestly hope they fix the service as I sincerely enjoyed the location and I would go back
Stayed 3 nights in Jul 2020
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, room comfort

Decent place

Really great looking hotel and the spa services have good choice of rooms and pools, Don’t think it’s quite up to 5⭐️ Luxury and getting a bit dated.
Stayed 2 nights in Aug 2019
Verified review

4/10 Poor

Jane

Liked: Room comfort
Disliked: Cleanliness, staff & service

Not good value for money

The hotel was not good value for money. The room was probably the best thing about the trip, plenty of space, clean good view over the sea. Customer service was not good. Apparently this is a Bulgarian thing but as the hotel is 5 star I think their staff should be trained better. Curt responses from reception, not overly helpful. Breakfast was very disappointing, not a good range of food and staff very slow and disinterested. Pool was not cleaned regularly. Toilet paper floating in one pool for a couple of days and in the other pool insects, leaves etc. Not once did I see the lifeguards go round with the net to scoop things out. Very expensive for what it was.
Stayed 3 nights in Aug 2019