Find hotels near Pony Express National Historic Trail, Salt Lake City from AED 248

"I specifically booked a spa tub room expecting to actually be able to use the spa tub—but that turned out to be a complete disappointment. Within minutes of arriving and trying it out, it was clear the tub was not working at all. When I brought this to the front desk, Nancy was completely unhelpful. She acknowledged that the tub was broken, yet refused to offer any reasonable solution—no room change, no partial refund, nothing. It was frustrating to pay for a higher-tier room and not receive what was advertised. To make matters worse, staff claimed the tub had been working for the previous guest, which seems highly unlikely given how quickly the issue showed up. It felt more like an excuse than an explanation. I was told a manager would follow up, but I’m still waiting on that call. Overall, very poor customer service and a disappointing experience. I would not recommend booking a spa tub room here unless you’re okay with the risk of it not working and getting no resolution."

"Worst place I’ve ever stayed in the whole world and I’ve stayed in a lot of hotels. Dirty, gross, old, filthy, worn, disgusting."

"There is no coffee maker in the room you must go to kitchen and both beds feel like you sink to the bottom Shower is a plus, great water pressure and it’s good for tall people Breakfast was decent but no waffle maker "

"its been good, staff has been really good to accommodate"

"Clean room"

"Economy lodging with zero extras. "

"Great room for quick overnight in SLC. Pool and hot tub were clean. Breakfast was hot and plentiful. Would recommend."

"The home is beautiful and in a great neighborhood. It was very clean and well stocked. We enjoyed our stay and look forward to coming back! "

"My stay was AWESOME. Landlord was great. The neighbors were great!!! Felt very safe. Plenty of eateries around, easy freeway entrance. It was a great stay. Thank you again. "