See all properties

TUI SUNEO Royal Kenz

4.0 star property
Hotel with private beach, full-service spa

Choose dates to view prices

Photo gallery for TUI SUNEO Royal Kenz

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Terrace/patio
Balcony
Minibar, in-room safe, soundproofing, free cribs/infant beds
Minibar, in-room safe, soundproofing, free cribs/infant beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Gym
  • Spa
  • Parking included
The current price is AED 592
AED 681 total
includes taxes & fees
6 Jun - 7 Jun

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Triple Vue Piscine

Premium Triple Vue Piscine | Minibar, in-room safe, soundproofing, free cribs/infant beds

Premium Triple Vue Piscine

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Communicante Vue Jardin

Minibar, in-room safe, soundproofing, free cribs/infant beds

Premium Communicante Vue Jardin

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Pool View

Minibar, in-room safe, soundproofing, free cribs/infant beds

Standard Double Room, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room, Garden View

Free toiletries, hair dryer, towels

Standard Double Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room, Garden View

Free toiletries, hair dryer, towels

Standard Triple Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Superieure Vue Jardin

Premium Superieure Vue Jardin | Minibar, in-room safe, soundproofing, free cribs/infant beds

Premium Superieure Vue Jardin

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Double Vue Piscine

Minibar, in-room safe, soundproofing, free cribs/infant beds

Premium Double Vue Piscine

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Vue Jardin

Minibar, in-room safe, soundproofing, free cribs/infant beds

Premium Double Vue Jardin

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, Garden View

Standard Quadruple Room, Garden View | Minibar, in-room safe, soundproofing, free cribs/infant beds

Standard Quadruple Room, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Triple Room, Pool View

Balcony

Standard Triple Room, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Communicante Vue Piscine

Minibar, in-room safe, soundproofing, free cribs/infant beds

Premium Communicante Vue Piscine

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Jinene el kantaoui, Port El Kantaoui, 4089

What's nearby

  • El Kantaoui Golf Course - 2 min drive - 1.5 km
  • Acqua Palace Water Park - 3 min drive - 2.2 km
  • Port El Kantaoui Harbour - 4 min drive - 2.6 km
  • Hannibal Park - 4 min drive - 3.0 km
  • Port El Kantaoui Beach - 4 min drive - 3.0 km

Getting around

  • Sousse Sud Station - 16 min drive
  • Monastir (MIR-Habib Bourguiba Intl.) - 38 min drive

Restaurants

  • ‪Hard Rock Cafe Port El Kantaoui - ‬7 min walk
  • ‪Salon de Thé Sunflower - ‬3 min walk
  • ‪Formule 1 - ‬3 min walk
  • ‪A la Carte - ‬11 min walk
  • ‪Garden Grill - ‬6 min walk

About this property

TUI SUNEO Royal Kenz

Upscale eco-certified hotel located in Hammam Sousse
An adjacent golf course, a swim-up bar, and a beach bar are just a few of the amenities provided at TUI SUNEO Royal Kenz. With a white sand beach, sun loungers, and beach volleyball, this hotel is the perfect place to soak up some sun. Indulge in a Thai massage, thalassotherapy, and a manicure/pedicure at Teles, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Modern European cuisine. Enjoy the gym, as well as activities like beach yoga and archery. Stay connected with free WiFi in public areas, and guests can find other amenities such as a poolside bar and a free daily manager's reception.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and extended parking
  • A 24-hour front desk, beach towels, and a front-desk safe
  • A TV in the lobby, ATM/banking services, and luggage storage
Room features
All 468 rooms have comforts such as air conditioning, in addition to perks like safes and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 54-cm flat-screen TVs with satellite channels
  • Balconies, free infant beds, and electric kettles

All inclusive details

All-inclusive room rates at TUI SUNEO Royal Kenz are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Russian

Similar properties

Beach bar

Seabel Alhambra Beach Golf & Spa

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
8.4 out of 10, Very Good, 250 reviews
The price is AED 528
AED 611 total
includes taxes & fees
25 Jun - 26 Jun
Seabel Alhambra Beach Golf & Spa

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Americain Extra
  • Bombay
  • l'Olivier
  • Snack

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Full-service spa
  • Golf clubhouse
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 54-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Royal Kenz Thalasso & SPA All-Inclusive policy is to only accept bookings from couples and families. This property requires that Citizens of Tunisia present proof of marriage at check-in when sharing a room.

Renovations and closures

The following facilities are closed on Monday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.59 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 5:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 May to 14 June
No pets and no service animals are allowed at this property

Property is also known as

Royal Kenz Thalasso Resort Port El Kantaoui
Royal Kenz Thalasso Resort
Royal Kenz Thalasso Port El Kantaoui
Royal Kenz Thalasso
Royal Kenz Thalasso SPA
Royal Kenz Thalasso All-inclusive property Port El Kantaoui
Royal Kenz Thalasso All-inclusive property
Royal Kenz Thalasso All Inclusive Hotel Port El Kantaoui
Royal Kenz Thalasso All Inclusive Hotel
Royal Kenz Thalasso All Inclusive Port El Kantaoui
Royal Kenz Thalasso All Inclusive
Hotel Royal Kenz Thalasso & SPA All Inclusive Port El Kantaoui
Port El Kantaoui Royal Kenz Thalasso & SPA All Inclusive Hotel
Hotel Royal Kenz Thalasso & SPA All Inclusive
Royal Kenz Thalasso & SPA All Inclusive Port El Kantaoui
Royal Kenz Thalasso SPA
Royal Kenz Thalasso Inclusive
Royal Kenz Thalasso SPA
TUI SUNEO Royal Kenz Hotel
TUI SUNEO Royal Kenz Port El Kantaoui
Royal Kenz Thalasso SPA All Inclusive
TUI SUNEO Royal Kenz Hotel Port El Kantaoui

Frequently asked questions

Does TUI SUNEO Royal Kenz have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM–5:00 PM.

Is TUI SUNEO Royal Kenz pet-friendly?

No, pets are not allowed at this property.

How much is parking at TUI SUNEO Royal Kenz?

Self parking and extended parking are free at this property.

What time is check-in at TUI SUNEO Royal Kenz?

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at TUI SUNEO Royal Kenz?

Check-out is at noon.

Are there all-inclusive benefits at TUI SUNEO Royal Kenz?

Some rate plans available at this property are all-inclusive.

Where is TUI SUNEO Royal Kenz located?

Offering direct access to the beach, this Hammam Sousse hotel is next to a golf course and within 2 mi (3 km) of El Kantaoui Golf Course, Port El Kantaoui Harbour, and Acqua Palace Water Park. Hannibal Park and Zinebledi are also within 2 mi (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

TUI SUNEO Royal Kenz Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 34 reviews
Rating 8 - Good. 10 out of 34 reviews
Rating 6 - Okay. 4 out of 34 reviews
Rating 4 - Poor. 2 out of 34 reviews
Rating 2 - Terrible. 6 out of 34 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10

The hotel and staff all of them from reception to cleaning staff could not have done more. The animation team world class love them
Stayed 7 nights in Nov 2024

10/10

A great place to stay and relax, fun times with the Animation crew! They hosted activies that left you feeling happy!! The rooms are very comfortable and clean, the food was exceptional, allowing you to experience Tunisian cuisine. The reception staff were extremely accomodating and super nice 😍 Bar staff were great and a first for me, they actually mixed cocktails. House keeping were very good, making your room clean and supplies for your room replenished. Security at the gate and around the hotel was great, however Tunisia is an very safe place for visitors.
Stayed 3 nights in Sep 2024

2/10

This property is over priced and gave me back ally pay by the hour hotel vibes. Front desk rude and not accommodating. I reserved a room with garden view I was given a view of the lower rooftop and street where I listened to cars and loud music all night. The pictures posted online are fake this is not how the rooms actually look and the bed sheet had cigarette stains. I have to have tech come to room to fix broken things. I requested new room and they refused. The bathroom had no toiletries. Just a cheap bar of soap. I will never return to this place and I do not recommend!!!!!!
Stayed 1 night in Nov 2024

6/10

Hôtel correct mais salle de sport à revoir complètement, attitude limite correcte de certains employés, les soins du SPA, hors balneo, ne sont absolument pas à la hauteur et personnel pas suffisamment qualifié en accueil et en soins Personnel restauration à l’écoute et très serviable ainsi que les femmes de chambres Impensable de passer la tondeuse à 14h près des clients qui doivent sortir eux-mêmes, leurs transats du gazon !!!!!! Abords de la piscine trop bruyants et clients très indisciplinés ( réservation des transats dès 8h du matin sans y être et radio allumée de certains clients créant une grande nuisance !!
Stayed 6 nights in Apr 2024

10/10

Stayed 1 night in Mar 2024

8/10

Stayed 14 nights in Nov 2023

2/10

Tout bonnement une catastrophe ! Tout a commencé pas l’entrée de l’hôtel. Le garde nous accueille, et commence rapidement à nous poser des questions qui n’ont rien à voir avec notre séjour. Une fois l’entrée de la grille dépassé, c’est au tour des agents de sécurité de continuité la débâcle. Nous nous stationnons en face de l’entrée principal afin de décharger la voiture de nos bagage. A peine le temps de sortir de la voiture, deux agents de sécurité se sont rué sur nous. «  non non non vous pouvez ps rester, il faut bouger, vous avez pas le droit de vous garer ici » sauf que le parking de l’hôtel est complet et que nous avons nul par d’autre où aller. Une fois la voiture déplacé et très mal garé, ils nous ont demandé d’aller nous enregistrer. S’enregistrer a la réception ? Non bien trop simple. Il nous a été demandé de traverser tout l’hôtel pour nous enregistrer. Enfin Arrivé à la zone d’enregistrement, on nous s’explique que notre réservation est inexistante. On leur explique que le garde a l’entrée nous a trouver. Rien n’y fait, on nous demande de retourner à la réception. Après 10 min d’attente, le réceptionniste nous donne enfin les clefs. Nous décidons de nous calmer, bien qu’excéde par tant d’amateurisme et de manque de respect. C’était son compter le reste du séjour, nourriture infâme, pas de verre sur les table pour pouvoir boire de l’eau, aucune réponse des serveuses quand nous leurs avions simplement demandé des couverts pour nous restaurer. A BANNIR VRAIMENT !
Stayed 2 nights in Aug 2023

2/10

Stayed 2 nights in Aug 2023

8/10

Le personnel est tres gentil et serviable en revanche la réception il devrait revoir leur manière de recevoir les clients
Stayed 1 night in Oct 2022

6/10

Grand hôtel avec plusieurs piscines, jolie déco, personnel agréable, Petit bémol très bruyant le soir si vous avez des enfants en bas âge : musique et animation trop tard le soir, chambre pas clean à l’arrivé . Buffet varié
Stayed 2 nights in Aug 2022

8/10

Bel hôtel avec deux piscines extérieures agréables et une piscine intérieure à l'eau de mer. L'accès à la plage n'est pas direct puisqu'il faut marcher 4 minutes avant d'atteindre la zone des parasols. Nourriture variée et de bonne qualité. Animation sympa et qui se laisse voir. Le seul inconvénient est que le parking se remplit et qu'on est parfois amenés à garer la voiture à l'extérieur.
Stayed 2 nights in Aug 2022

4/10

The hotel is very tiring, the carpets located on the first and second floor are dirty, and old and need to be replaced. The hotel is not located in the beach. The beach is around 200 m walk and is not easily accessed by special need people. The cats and their babies are all over the place, in the restaurant area. Birds are also around inside the restaurant. The food is OK but not too many kitchen utensils tongs are not available, so some people take food by hand (cross contamination). The fish is not fillet so you must be careful of fish spines in the throats. Fish are cooked with heads. Most of the meat is not deboned and not easy to cut. Some cleaning staff may ask for money while cleaning the toilets The animation team is poor and no innovation at all. all shows have been repetitive for more than 10 years now despite the team members are different. No instruction on how to use the hotel facilities, Safety box etc. I will not come again.
Stayed 26 nights in May 2022

6/10

The beach is far from the hotel facility
Stayed 1 night in Jun 2022

8/10

Stayed 1 night in May 2022

2/10

Stayed 1 night in May 2022

10/10

Stayed 5 nights in Sep 2020

10/10

La qualité de la restauration est moyenne mais compte tenu du tarif......
Stayed 7 nights in Jan 2020

4/10

Stayed 1 night in Jan 2020

10/10

Amazing beautifully presented hotel. Staff couldn't do enough for us we were treated like royalty. Plenty of luxuries and I've never seen a hotel as. Clean as this. Only downside us lack of pool changing rooms. But we will be returning most deffinately at some point.
Stayed 1 night in Jan 2020

2/10

Badhuset stäng, snack stäng, sängen är Trasigt, ni skriver allt inclusive men det är inte!!! Finns ingenting för barn... Dåligt mat...
Stayed 1 night in Jan 2020

2/10

Bad hotel from every side ..poor ...not clean ... picture not like what expiera site show us I am sad sad and angry thanks allah was one night ..,no water in bath it was Muslim country how can be that
Stayed 1 night in Jan 2020

10/10

Le point fort est centre de thalassothérapie. Personnel agréable et serviable.
Stayed 1 night in Dec 2019

8/10

Excellent food staff, views nothing to criticize I will come back very soon Price is high compared to other hotels
Stayed 21 nights in Aug 2019

6/10

Stayed 5 nights in Aug 2019

8/10

Stayed 3 nights in Apr 2019