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The room, lobby, and pool were all extremely clean. The staff was phenomenal. The bartender was warm, polite, and went above and beyond. We ordered a few drinks, he did a great job. We swam in the pool later in the evening and the bartender noticed us, and brought my small daughter out a brownie, just because. It absolutely made her night and made her fell very special. Can’t recommend any higher.

The staff was very friendly we had a late arrival and they were there to receive us with a happy and friendly face,, the rooms were clean Thank you

Hotel was clean, staff was exceptionally friendly and the room was awesome. Would stay here again in a minute.

We loved our first time ever in a B&B. My husbands comment was, “It’s like staying with house elves, you never see them but the work always gets done.” We will be staying at the Kalamazoo House in the future!

outdoor stairs were a fun adventure for us with a snow storm, but we made it. We really enjoyed the front porch and heater in there while resting and reading.

New property only a few months old

The staff was very helpful and our room was clean.

We are a family of 6 (including 4 children under 6!) visiting friends in Kalamazoo. After searching through a bunch of places, this was the one that we decided on. And boy, am I glad we did!! The suite was very spacious, had two separate bedrooms and two attached baths. The hotel was clean with a friendly staff. The breakfast buffet was adequately stocked with a great selection (including waffles!!). I think the best compliment that I can give is that I'm planning on staying there next time...

Very convenient location, with nice size room and bathroom. We were able to walk to all the places we wanted to visit.

We have stayed at many B&Bs, but this has to be the nicest. The house is stunning and maintained so well. The beds are comfy; the bedding is top of the line. Breakfast is wonderful and served in a beautiful room with a gorgeous view while soft music plays. Professional staff. Such a relaxed and well cared for place.

Great staff

Clean, clean, clean! The only drawback I could find is that the color temp of the lights are brilliant White which is incredibly helpful to show how impeccably clean this place is but without dimmers the brightness can be jarring in the middle of the night. Overall great stay.

I was absolutely amazed when I arrived. I came in super late like after midnight to avoid traveling in a bad storm. I thought I could grab my stuff and get to the lobby but it started raining when I was walking through the parking lot. A lady on the night staff was running toward me with an umbrella! And she was apologetic she didn't make it to me on time -- I don't think I've ever seen care like that for a late night arrival. Super thankful and impressed.

This was by far the nicest hotel I’ve stayed in in years. It was soooo clean and I was so impressed by the bathroom I had to ask when the hotel had opened; it was so immaculate it seemed brand new. Of course various 4-5 star hotels in big cities I’ve been to have been nicer, but for your average right-off-the-highway choices this was above and beyond all else.

Will stay again and highly recommend