Cross Insurance Arena is located near Portland Regency Hotel & Spa, which provides a free roundtrip airport shuttle, a garden, and dry cleaning/laundry services. Treat yourself to a body scrub, a body wrap, or a facial at the onsite spa. The on-site restaurant, Eighteen95, offers breakfast and brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a gym.
Located near the beach, Portland Regency Hotel & Spa is in Downtown Portland, a walkable area in Portland with great shopping. Monument Square and Wadsworth-Longfellow House are local landmarks, and the area's natural beauty can be seen at Two Lights State Park and Crescent Beach State Park. Looking to enjoy an event or a game while in town? See what's happening at Cross Insurance Arena or Merrill Auditorium. Kayaking, sailing, and surfing/body boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests love the hotel's central location. Visit our Portland travel guide
20 Milk Street, Portland, ME, 04101
What's nearby
Portland Museum of Art
13 min walk - 1.1 km
State Theatre
13 min walk - 1.1 km
Fore Street Gallery
2 min walk - 0.2 km
Merrill Auditorium
5 min walk - 0.5 km
Cross Insurance Arena
7 min walk - 0.6 km
Getting around
Portland Transportation Center
9 min drive
Portland Intl. Jetport Airport (PWM)
17 min drive
Restaurants
Bard Coffee
2 min walk
Starbucks
2 min walk
Novare Res Bier Cafe
2 min walk
Central Provisions
2 min walk
Cheese Louise
1 min walk
About this property
Portland Regency Hotel & Spa
Historic hotel near Cross Insurance Arena
A free roundtrip airport shuttle, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Portland Regency Hotel & Spa. Treat yourself to a body scrub, a body wrap, or a facial at the onsite spa. The on-site restaurant, Eighteen95, offers breakfast and brunch. In addition to 2 bars and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
Full breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
Express check-out, ATM/banking services, and 6 meeting rooms
An elevator, a front-desk safe, and smoke-free premises
Guest reviews give top marks for the central location and helpful staff
Room features
All 95 individually furnished rooms include comforts such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and bathrobes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
Free infant beds and free extra beds
Bathrooms with designer toiletries and tubs or showers
37-inch LCD TVs with premium channels
Recycling, refrigerators, and coffee/tea makers
Awards and affiliations
The property is a member of Historic Hotels of America.
Secured, uncovered valet parking on site (USD 40 per night; includes in/out privileges)
Wheelchair-accessible parking available
Food and drink
Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 13 to 35 per person
2 bars/lounges
A restaurant
Restaurants on site
Armory Lounge
Eighteen95
Ironside Whiskey Bar
Things to do
Full-service spa
Gym
Hot tub
Sauna
Steam room
Family friendly
Free area shuttle
Free rollaway/extra bed
In-room crib
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Porter/bellhop
Wedding services
Business services
6 meeting rooms
6,000 square feet of conference space
Outdoors
Garden
On the bay
Full-service spa
7 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Prenatal massages
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
5 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Free crib
Free rollaway/extra bed
Bathroom
Bathrobes
Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
37-inch LCD TV with premium digital channels
iPod dock
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
Refrigerator
More
Air conditioning (climate-controlled)
Free local calls
Heating (climate-controlled)
Individual furnishings
Iron/ironing board
Laptop-compatible safe
Phone
Recycling
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from September 21 2026 to October 5 2026 (completion date subject to change). The following areas are affected:
Hot tub
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50.00 per accommodation, per night (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately USD 13 to 35 per person
Uncovered valet parking fee: USD 40 per night (in/out privileges)
Pet fee: USD 50.00 per accommodation, per night (maximum USD 200.00 per stay) plus USD 50.00 one-time cleaning fee
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Guests under 16 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa
Frequently asked questions
Is Portland Regency Hotel & Spa pet-friendly?
Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 50.00 per accommodation, per night. A cleaning fee of USD 50.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Portland Regency Hotel & Spa?
As of 19 September 2026, prices found for a 1-night stay for 2 adults at Portland Regency Hotel & Spa on 20 September 2026 start from AED 946, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Valet parking is available for USD 40 per night.
What time is check-in at Portland Regency Hotel & Spa?
Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Portland Regency Hotel & Spa?
Check-out is at noon.
Does Portland Regency Hotel & Spa provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Portland Regency Hotel & Spa located?
Located in Downtown Portland, this spa hotel is within a 10-minute walk of Casco Bay and Cross Insurance Arena. Fore Street Gallery and Casco Bay Lines Ferry Terminal are also within 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Portland Regency Hotel & Spa Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The location was perfect!
The staff was amazing!
The room was clean, comfortable and welcoming. We had a balcony which made it even more perfect.
Highly recommend!
The whole property is clean. The staff is excellent, informative, helpful, and very kind. The courtesy shuttle to and from the airport is extremely helpful.
Great location…
very convenient and
walkable l to old port attractions…
Excellent service by the staff, very professional helpful and very pleasant
Properties is well maintained, your room was beautiful and very clean, we enjoyed our stay and definitely will be coming back again when are we back in Portland
The most charming hotel in Portland. An old armorh turned into a hotel! Very well kept. Staff was very nice. 2 bars and restaurant are on the premises plus the garden restaurant/bar across the street you can utilize. Would definitely recommend this hotel.
The hotel was centrally located in Old Port. Very convenient to walk to all restaurants, sites, activities. Hotel was very clean and landscaping outstanding. All did a wonderful job in making our stay very pleasant.
An absolute perfect hotel for your trip to Portland. Perfect location in Old Port. Walk every where, staff so helpful and kind, manager Keith set the bar high for his team and they surely delivered!