8/10 Good
Alex
23 May, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Maritime Hotel is in some ways quite old fashioned, but it has great charm. I thought the service, from the check in staff, from the staff in the restaurant and from the concierge staff, was outstanding. Everyone is friendly, but polite, and always helpful.
The hotel is very good value for money. My room was quite small, but contained a double bed which was comfortable, and had an excellent en suite. I wasn't keen on the very small TV which was suspended from one corner of the room, very high up, and it wasn't of a very good quality - not really an important feature when you are in Portsmouth and busy.
The hotel restaurant offers a varied menu, is reasonably priced and excellent. Breakfast was excellent.
The hotel is only a short walk away from the harbour - very conveniently placed for the bus station on the Hard and for the Portsmouth Harbour train station. There is also Gunners Wharf shopping mall close by, which is a really fantastic shopping centre full of designer stores, and with lots of coffee shops and eateries.
There was no hotel handbook in my room and I assumed that the hotel did not produce one. I would have liked to have known what the hotel policy of cleaning the room and making up the bed was. I was only there two nights, but my towels were not changed and my bed was not remade - I attended to the bed myself. Given that I only spent two nights in the hotel, this was not a problem - but it would have been useful to know hotel policy in advance.
Alex
Stayed 2 nights in May 2024