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"The staff were all friendly and knowledgeable. The breakfast for a buffet was all fine but not outstanding for a 5 star. I became violently ill after eating breakfast the first day but recovered later in the day. I feel it was something bad in the omelette. Lots of bread but not a lot of flavour. Our room was nice but the view was just a deserted side street ( they say city view which is sort of misleading ) Although the weather was cool and windy we spent a good amount of time on 7th floor balcony that has a great view of the sea. We had drinks both in main lobby room and 7th floor but the same drink was mixed different a lot of the time. Don’t rent a car through concierge it’s really expensive and they gave us a old car. I’m sure they get a cut of 150.00 per day. On check out day our flight home was at 4:40 pm so we asked for a 1:00 pm check out but were told no 2 times. (normal checkout is 12:00) Later we were offered a room to freshen up in but the damage was done. So in closing we had a few issues but it is a fantastic hotel and great location we stayed for 7 nights and would recommend it for sure. The crappy expensive rental car company was called Larios"

"Super rooms (cathedral view) very clean and lovely roof top (small pool) there is a gym but it’s small. Lovely staff and very nice lobby area. Feels very new and clean and in a great central area for walking everywhere."

"Great location, clean room."

"Very well situated. "

"PRO Location, friendly staff, cleanliness CON HVAC out of service, checkin time 3:00P, electric brown out, overpriced "

"Room was beautifully decorated, amenities were excellent. The breakfast was varied and of high quality and the staff throughout the hotel were polite and helpful "

"Spotless room. Staff very helpful. Central location. Very pleasant stay."

"Room was advertised as accessible, it was not, it had apprx 6 steps that I found slippery. Bathroom was downstairs and ataira also didnt have illumination. I am not handicapped, but suffer a condition where this is "

"Great location, everything you need is nearby. Everything was reasonable clean and the cleaners came a couple of times a day. The pods are good, although you can hear other people coming and going or using the toilets, doors banging so I recommend ear plugs. The welcome drink was a nice touch and a great ice breaker for meeting other travellers. Sadly, I didn't get to use the pool due to being unlucky with the weather in March. "