"Difficult to review in some ways, but I can say the rooms were great. The hotel staff was friendly and happy to serve. We went during the rainy season, so the resort was relatively empty. This is a all inclusive resort on the smaller side of that category, so it had fewer food options than larger resorts, but the quietness of it was great. On the down side, despite the resort being relatively empty, service was a bit slow and sometimes the staff at meals was hard to find. The beach is a bit...

"Absolutely loved our stay at Nantipa. Their staff is all amazing and so attentive. They truly care about their customers & every interaction we had with them was pleasant. They day we arrived it was my husbands birthday, they had a mini birthday cake waiting for us in our room. The day we were leaving they left us a little gift in our room & even offered to pack a breakfast box to go since we had to leave really early In the morning. It's details like this that make customers happy and want to...

"Good stay"

"Wonderful location with great views. Easy access to the town and beach. Helpful staff. Would return. Thanks "

"Great friendly staff. Excellent breakfast cook to order. Staying at that particular property we were able to eat at the property next-door. Specifically the complementary breakfast."

"A lovely stay "

"It was a great stay. Staff was very friendly, breakfast was awesome. Nice clean pool. Monkeys woke us up at 5am but was a great experience"

"It was a beautiful property! Like a treehouse tucked away in the jungle, but right on the main strip 5 mins across the street from playa Carmen. Close to great cafes, restaurants, and convenience stores. Our check in process went smoothly and the private family room was perfect, except that we noticed quite quickly the AC wasn’t working on the 2nd level in the bedrooms. The staff were so kind and quick to work hard and fix it by the time we went got back for dinner. 10/10 customer service. Would...