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"We traveled as a party of 6 and had a wonderful week. Because we booked through Expedia, the resort seemed to place special significance on our reservation — we received Expedia wristbands & door hangers, which made us feel oddly VIP (maybe damage control given mixed reviews, but we felt well cared for). Don’t believe the haters — they truly aim to please. Do the pre-check-in if possible. The app didn’t work for me, and the in-person process is long when you just want to start vacationing. Had a hiccup at check in. Noella came over as we sorted it out and turned things around. She gave us her direct number, checked in frequently, comped us a cabana, and got us into every restaurant as desired. She is truly an angel and made sure a small glitch didn't turn into a big deal. Restaurant food was excellent; buffet was hit or miss but had surprises — especially made-to-order items. Pro tip: bacon is only available by asking the omelet cooks. Dinner at the restaurants is the way to go, every meal our group ordered was delicious. At the time of writing, this is the only resort in the bay, so the beach is not crowded. Kayaks and paddleboards require reservations and they have only 2 of each total. Beach vendors were friendly, conversational, and respectful — never pushy. Lovely people. Love the Tico spirit. Shout out to Emu for having those tequila shots always at the ready! Great resort for day drinkers: fun daytime party vibe, quieter nights. DJs were meh. Pura Vida! "

"This resort exceeded our expectations. It was quiet, smaller than other resorts we’ve stayed at, had plenty of activities, walkable to the nearby marina and shops, and the service was amazing. We walked to other restaurants in the area, which were fantastic. The swim-up bar was a huge bonus as we spent so many hours in the pool. The beach was pristine and gorgeous. The most beautiful beach and picturesque sunset I’ve ever seen. The beach vendors were kind and did not bother. Food at the restaurants was good but not great. Traveling with a small child, we weren’t looking for the highest quality food anyway. We utilized the in room childcare - Alejandra was so sweet and kind. The massage and facial we received at the spa were relaxing and just what we needed. Service at the restaurants was good, but it was very slow at 5 o’clock somewhere during lunchtime. The only real complaint I had was the pillows were lumpy and uncomfortable. The bedding in general seemed not to fit the mattress as it kept coming off. Other than that, we had an excellent stay and plan to return again in the summer. "

"Clean, friendly staff, amazing location and activities. Loved every minute!"

"Nice place for me to start my vacation, accommodations are really nice and grounds are kept really nice. "

"Modern, clean and convenient to the airport with courteous staff. Would stay again."

"Gorgeous resort, maintained spotlessly, an amazing beach and some of the best all inclusive food I’ve ever had. The water park next door was so fun for adults and kids alike. And the best are the people - incredibly friendly and always smiling. We loved our stay. Thank you to the amazing staff at the Riu Palace! "

"I loved my stay at the cc beach front the staff was amazing , attentive , friendly , & made my stay feel like VIP treatment … the food was good & they have iguana all over & swim up pool bars & beautiful sunsets . I particular liked Danny boy & the guy who helps set up the tour guides , and there was this really pretty lady in the kitchen that always greets with a warm smile & a younger lady in the kitchen who was so friendly she reminded info my little sister . The staff was grade A .The only thing I wished is they had phones in the room so you can call the front desk instead of always walking . Oh the master suites are exceptional inside & out . "

"Room was spacious and clean. Loved the beach access. The grounds are beautiful. The food in the restaurant was excellent. The staff was so friendly and helpful. Our week was very enjoyable. "

"We were just here for a night and it was a perfect spot! Thank you fir the great hospitality!"