Hotel U Suteru

Property class: 3

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A short walk from Wenceslas Square and Prague Astronomical Clock, Hotel U Suteru provides an airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Restaurant U Suteru, the on-site restaurant. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

Room

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Twin Room

Room

Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Room

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room

Room

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Room

Superior Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Attic Room

Room

Attic Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located near a boardwalk/promenade, Hotel U Suteru is in Prague City Center neighborhood and is connected to a shopping center. Prague Astronomical Clock and Charles Bridge are notable landmarks, and travelers looking to shop may want to visit Palladium Shopping Centre. Lucerna Palace and Czech National Museum are also worth visiting. Visit our Prague travel guide
Map
Palackeho 7224, Prague, PRG, 11000

What's nearby

  • A busy urban street lined with historic buildings and a statue.
    Wenceslas Square
    2 min walk - 0.2 km
  • A park with green grass, trees, and a large building with a tower in the background.
    Charles Square
    6 min walk - 0.6 km
  • A historic building with a yellow facade and a red-tiled roof, a tall tower with a clock, and a statue in front.
    New Town Hall
    8 min walk - 0.7 km
  • A historic square with a prominent clock tower, traditional European architecture, and a clear blue sky.
    Old Town Square
    9 min walk - 0.8 km
  • A modern building with a glass facade and a traditional building with green shutters.
    Dancing House
    14 min walk - 1.2 km

Getting around

  • Václavské náměstí Stop
    3 min walk
  • Prague Central Station
    13 min walk
  • Vaclav Havel Airport (PRG)
    29 min drive

Restaurants

  • Lokál U Jiráta
    2 min walk
  • McDonald's
    2 min walk
  • Cukrárna Myšák
    2 min walk
  • Pork's
    2 min walk
  • Café Truhlárna
    4 min walk

About this property

Hotel U Suteru

  • Hotel near Wenceslas Square
  • A short walk from Prague Astronomical Clock and Old Town Square, Hotel U Suteru provides an airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Restaurant U Suteru, the on-site restaurant. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
  • You'll also enjoy the following perks during your stay:
    • Free self parking, plus valet parking (surcharge)
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
    • Concierge services, laundry services, and smoke-free premises
  • Room features
  • All guestrooms at Hotel U Suteru include amenities such as free WiFi, safes, and minibars.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
    • Bathrooms with shower/tub combinations and free toiletries
    • 81-cm TVs with cable channels
    • Private yards, daily housekeeping, and desks

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Frequently asked questions

Is Hotel U Suteru pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel U Suteru?

Check-in start time: 1 PM; Check-in end time: 10 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel U Suteru?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Hotel U Suteru provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CZK 750 per vehicle applies.

Where is Hotel U Suteru located?

Located in Prague City Center, this hotel is within a 5-minute walk of Lucerna Palace and Wenceslas Square. Old Town Square and Prague Astronomical Clock are also within 15 minutes. Václavské náměstí Stop and Vodičkova Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel U Suteru Reviews

8.4

Very Good

9.0

Cleanliness

9.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 38 out of 112 reviews
Rating 8 - Good. 54 out of 112 reviews
Rating 6 - Okay. 16 out of 112 reviews
Rating 4 - Poor. 4 out of 112 reviews
Rating 2 - Terrible. 0 out of 112 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren bereits zum dritten Mal im U Suteru und kommen gerne wieder. Die Lage ist fantastisch und Rudolpho ein toller Gastgeber. Vielen Dank! 🤗
Stayed 2 nights in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Centralt i Prag

Super hotel i et dejligt meget centralt område. Vores værelse var dog præg af at være af ældste dato. Morgenmaden lidt sparsom.
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bellissimo in pieno centro di Praga, proprio dietro Piazza Vinceslao. Unica pecca: nella nostra stanza il Wi-Fi non prendeva (potevamo utilizzare solo quello del ristorante nei momenti in cui il ristorante era aperto). Per il resto tutto impeccabile… da ritornarci.
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, small family fun hotel with spacious rooms and ideal location
Stayed 4 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Spacious Room

A beautiful and spacious room that was quite comfortable. Odd front desk hours but it wasn’t an issue for us. Additionally there was no elevator, but luckily our luggage was light and room on the first floor. Was also in a very convenient location. Would definitely stay here again.
Stayed 2 nights in Sep 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel

Tolles Zimmer in einem guten Zustand. Sehr geräumig. Frühstück von der Auswahl eher eingeschränkt, Qualität war aber gut. Personal war immer sehr freundlich.
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

Mukava hotelli

Hotellin sijainti oli erinomainen. Lyhyen matkan päässä kaikesta ja silti todella rauhallisessa ympäristössä. Yöllä oli kuumuuden takia ikkunat auki ja meteliä ei juuri kuulunut. Vierailun aikana oli kova helle ja olisi ollut hyvä varauksessa kiinnittää huomiota ilmastointi varustetasoon eli tässä sitä ei ollut. Viereisen huoneiston kyplyhuone sattui olemaan sängyn päätyseinän takana... Onneksi naapurit olivat nopeita suihkussa kävijöitä. Tykkäsin huoneesta ja hotellista sekä aamupala oli todella hyvää.
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel Céntrico

Es un edificio de departamentos que fue convertido en un hotel. No es el hotel mas cómodo, pero el personal es amable y centrico. La experiencia de un hotel desde mi punto de vista son 6 puntos: a) Locación Céntrica, pero un poco conflictiva. No recomie do caminar hasta la estación de tren, se ve cerca pero hay subidas. ✔ b) Amabilidad ✔ c) Check In ✔ d) Elevador ❌ Para un cuarto piso era necesario e) Limpieza ✔ f) Amplitud ✔ g) Area de regadera ❌ Muy chica, con fugas, No una buena experiencia
Stayed 1 night in Jul 2018
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Missnöjd med hotellet nöjd med närområdet.

Inte bra, långa hårstrån på hotellrummet. Dålig frukost och en dusch som var enbart kokhet eller iskall. Förstår att huset är gammalt men det var inget vidare faktiskt.
Stayed 3 nights in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione Bella struttura
Stayed 2 nights in Mar 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grazioso e confortevole hotel in zona centrale e molto comoda
Stayed 2 nights in Jan 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable séjour en famille

Hotel tres bien situé dans le centre de Prague. Personnel aimable et accueillant. Chambre spacieuse.
Stayed 2 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel in a great location

The hotel is really nice, clean and comfy. Breakfast was continental only, but really tasty and saved me from trying, and failing, not to eat a fry up every day. Only downside to some could be the lack of a lift, it wasn’t a problem for any of my team that visited at the same time. Situated near the main shopping area of new town and approx 15 mins to the sights of old town. I would definitely recommend the hotel and would stay again on my next visit
Stayed 2 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

vyborny hotel

hotel ma vynikajici polohu, je stylovy, v historicke budove, mily personal
Stayed 2 nights in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Stadthotel mit Charme

Für ein Städtereise ist das reizende Hotel ideal! Wir haben alle Sehenswürdigkeiten zu Fuß erreichen können. Das Zimmer mal liebevoll eingerichtet und man merkt den historische Hintergrund dieses Hauses. Es war so Stil - selten so eine stille in einem Hotel erlebt, vor allem bei dieses alten Gemäuern. Das Hotel empfehle ich all zu gern weiter. Frühstück ist ausreichend und das Hotelpersonal sehr freundlichlich
Stayed 1 night in Oct 2017
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Fotokunst

Das Hotel hat eine super Lage und freundliches Personal, nur es hat wohl schon bessere Zeiten erlebt. Die Fotos auf der Homepage sind sehr vielversprechend, nur in der Realität sieht es nicht so toll aus, da war ein Fotokünstler am Werk. Ich habe in Prag schon viele Hotels bewohnt und selbst die günstigeren waren in einem besseren Zustand. Das Bad uist dringend sanierrungsbedürftig!
Stayed 3 nights in Oct 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Topp hotell

Flott betjening, hyggelig frokost, sentral beliggenhet. Stort flott rom og bad! Noe støy fra gaten utenfor må beregnes.
Stayed 1 night in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attic room in Prague

We stayed in the attic room. The access is through a steep and narrow spiral staircase so not suitable for travellers with difficulties climbing stairs. The room was spacious and clean although the ceiling was low in certain areas. The staff were really friendly and helpful. The breakfast was good with delicious bread, variety of ham and cheese, youghurt and fresh fruit. We walked to all the major attractions but the hotel is also close to public transport
Stayed 2 nights in Sep 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hébergement

Très bien situé!! Économique
Stayed 1 night in Sep 2017
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, room comfort

Hotel da evitare.

Non sono pignolo e mi adatto ad ogni tipo di situazione ma posso definire il mio soggiorno senza ombra di dubbio come uno dei peggiori che abbia mai vissuto. I problemi iniziano appena arriviamo. Avevamo prenotato per 4 posti letto invece nella stanza c'era un solo letto matrimoniale. Andiamo alla reception e una donna, che non parlava neanche inglese, viene nella stanza e da un divano letto tira fuori un letto matrimoniale sistemato in tutta fretta. I letti puntualmente non venivano rifatti ogni giorno e alle nostre proteste la ragazza alla reception, che sostituiva il titolare nel weekend, ci rassicurava che il giorno dopo sarebbero stati rifatti. Promesse vane. La pulizia veniva fatta solo al bagno. La colazione definirla pessima è un eufemismo. Marmellatine monoporzione affettati e uova sode di scarsa qualità e succo arancia confezionato. Il primo giorno il latte era andato a male. Solo 2 sono i punti positivi. La posizione, a 2 passi da piazza Venceslao, e il titolare della reception che abbiamo conosciuto solo negli ultimi 2 giorni rimasti. Una persona gentile e puntuale. Wifi spesso si scollegava. .
Stayed 4 nights in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel in good Location to walk around Prague with no problem at all. Room was clean and cozy
Stayed 3 nights in Aug 2017
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, room comfort

위치와 가격에만 만족하세요

사진과 형태는 같으나 느낌이 많이 다릅니다. 많이 낡았고 전체적으로 굉장히 어둡습니다. 에어컨이 없어서 창문을 열어두어야하는데 밖이 도로변이라 많이 시끄럽습니다. 창문도 아주 낡은 창문이라 닫아도 전혀 방음이 안됩니다. 밤새 소음으로 힘들었고 새벽에 청소차량 등의 소음으로 잠을 잘수 없었습니다. 룸에서 와이파이 안되고 처음 입실에서 부터 퇴실까지 카운터에 거의 사람이 없었습니다. 밤에 호텔 정문을 잠궈두고 직원이 안보였습니다. 고객이 직접 열쇠로 열고 닫아야 합니다. 가족 여행자로서 좀 불안했습니다. 아침 조식은 1층 식당에서 하는데 토굴처럼 어두운 곳에서 흐린조명으로 심야 식사하는 기분이었습니다 저렴한 가격에 너무 평이 심한듯하지만 친구끼리 여행에는 저렴한 가격에 좋은 위치로 괜찮지만 가족 여행은 추천하지 않습니다.
Stayed 2 nights in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable y céntrico

El desayuno tipo bufet estuvo bien. Las camas bien, la pena no haber tenido aire acondicionado en la habitación, pasamos mucho calor y no pudimos dormir bien. Quiero resaltar al señor que estaba en recepción, muy amable en todo momento y dispuesto a ayudarnos en lo que necesitáramos. Tubo mucha paciencia y me ayudó para hacer el check in del vuelo de vuelta a casa. "Muchas gracias"
Stayed 5 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotellvistelse Prag

Stora rum med sköna sängar, trevlig personal, lugn gata. Schysst frukost. I det stora hela mycket nöjd.
Stayed 3 nights in Jul 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

A little outdated, but reasonably pleasant

Impressive, large room (we went for the deluxe room) with sofas for putting your feet up after a long day walking around Prague. Unfortunately a little behind the times in the bathroom... the shower was particularly poor. No A/C in the room, but a fan was provided. The bed was large but not particularly comfortable... a foam mattress and a formless, floppy pillow. Breakfast was included, but no hot food available. Not really suitable for business travel, more for families, couples or travellers.
Stayed 1 night in Jun 2017