Residences in Province of Barletta-Andria-Trani

" The room was clean"

"Maybe it’s lost in translation, maybe our room wasn’t correctly prepared. Expedia has among its amenities bathrobe and slippers, but there were none in the room. Their website specifies “ The library and magazines in your room where you can read about the history of wine, events, cellar tours, tastings and the grape harvest in our vineyard.” There was none of that in the room and was not given information either when checking in. Not sure even if that is only offered during certain times of year. I picked this hotel to give my wine aficionado husband the opportunity to try local wines, understanding that options would be given on site, but only had the wine we picked for dinner at Ottolune (amazing BTW). Another discrepancy is the check-out time: it is specified on Expedia as “before 11:00AM”, but on the only paper available in room, it said that it was at 10:00AM. Other that these discrepancies, it’s a quiet and beautiful location worth visiting. Oh, and practice your italian for a better experience"

"Hotel bello, accogliente, staff eccezionale per gentilezza e disponibilità."

"Beautiful palazzo, nice rooms, good breakfast, polite stuff "

"Good location"

"Although it was off season, the staff was very accommodating to our needs. They opened the salt spa to us, were helpful in making dining arrangements, and were very helpful in general "

"The room was great other than it was on a loud, busy street. Unfortunately, I only learned when I was to meet the host that I was not staying at the location shown on my booking confirmation. The communication of where my actual room was was difficult as 2 of my 3 translation apps described it as an office/place of business so it was difficult to recognize where I was supposed to be. Also, compared to the several other B&Bs that the friends I was traveling with stayed, my hosts did not provide any information or recommendations for the local area. It was a great room (much like a proper hotel room) in a great area (other than street noise), but no real host communication. "

"Be aware the there is no lift if you need one. Apartment is in a grand Palazzo with a shared common area and a balcony, great facilities and easy check in by a neighbour. Apartment is in a ZTL zone so if you have a car be aware when it is active. We were able to part for free on a side street about 5 minutes away."

"Great location and lovely staff!"