Red Mangrove Divers Lodge

Property class: 3.5

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At Red Mangrove Divers Lodge, you can look forward to a free breakfast buffet, a bar, and a restaurant. Stay connected with free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Room service

Room options

View all photos for Standard Double Room

A bedroom with a bed, a nightstand, a window with curtains, a door, and a small wooden stool.

Standard Double Room

  • City view
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located in Puerto Ayora, Red Mangrove Divers Lodge is in the city center. Gus Angermeyer Ferry Terminal and Las Grietas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Galápagos National Park and El Chato Ranch. Visit our Puerto Ayora travel guide
Map
AV CUCUVE Y FLOREANA,, PUERTO AYORA, SCT, 200350

What's nearby

  • A marina with various boats docked, including small fishing boats and larger yachts.
    Academy Bay
    2 min walk - 0.2 km
  • A large tortoise with rough, scaly skin and a prominent head.
    Charles Darwin Research Station
    8 min walk - 0.7 km
  • Fishing Piers
    5 min walk - 0.5 km
  • Gus Angermeyer Ferry Terminal
    10 min walk - 0.9 km
  • Malecon
    14 min walk - 1.2 km

Getting around

  • Isla Baltra (GPS-Seymour)
    79 min drive

Restaurants

  • Islander Coffee Roasters
    5 min walk
  • Golden Prague Galapagos
    6 min walk
  • Øy
    5 min walk
  • Red Tuna
    6 min walk
  • Isla Grill
    5 min walk

About this property

Red Mangrove Divers Lodge

  • Lodge near Galápagos National Park
  • Take advantage of a free breakfast buffet, a bar, and a restaurant at Red Mangrove Divers Lodge. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and tour/ticket assistance
    • A front-desk safe
  • Room features
  • All guestrooms at Red Mangrove Divers Lodge include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and hair dryers
    • TVs with cable channels

All inclusive details

  • All-inclusive room rates at Red Mangrove Divers Lodge are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Frequently asked questions

Is Red Mangrove Divers Lodge pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Red Mangrove Divers Lodge?

Check-in start time: noon; Check-in end time: midnight.

What time is check-out at Red Mangrove Divers Lodge?

Check-out is at 11 AM.

Does Red Mangrove Divers Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Are there all-inclusive benefits at Red Mangrove Divers Lodge?

Some rate plans available at this property are all-inclusive.

Where is Red Mangrove Divers Lodge located?

Located in the heart of Puerto Ayora, this lodge is steps from Galápagos National Park and Academy Bay. Fishing Piers and Charles Darwin Research Station are also within 10 minutes.

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Reviews

Red Mangrove Divers Lodge Reviews

6.6

7.4

Cleanliness

6.8

Location

6.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 5 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 11 out of 34 reviews
Rating 4 - Poor. 6 out of 34 reviews
Rating 2 - Terrible. 3 out of 34 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para vivir una experiencia única

El hotel es una excelente base para explorar no solo la isla de Santa Cruz, sino las islas vecinas. Tiene la ventaja de que se puede intercambiar noches con el Red Mangrove en Isabela, lo que facilita la movilidad. Un grupo de lobos marinos e incontables iguanas, tomaron parte del área para tomar el sol y del restaurante exterior, como su sitio de "asoleadero", lo que ofrece el plus de convivir MUY DE CERCA con estos increíbles animales; experiencia única e irrepetible en la vida. MUY RECOMENDABLE para quien pretenda explorar las Galapagos
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso hotel

La habitación que nos asignaron era espectacular!Era amplia y preciosa! El desayuno en el otro hotel era de primera, en un lugar de paraíso, veíamos desde el comedor a los lobos marinos con los bebés. La zona está alejada del centro pero es muy segura y tranquila. La comunicación con el hotel era un poco complicada porque el hotel está a tres cuadras y el telefono no andaba bien.Sin embargo, el personal tenía una muy buena actitud de servicio y de solucionar todo. Por suerte había leído comentarios y sabía que hay que hacer el check in en el otro hotel y arreglamos directamente con el taxista de ir para allá.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Very Nice hotel. Checkin and breakfast are at the other red mangrove hotel, which is only a five minute walk. Great luxurious breakfast. Very big rooms with a nice patio!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
El hotel muy lindo, mas lindo es el salon principal del de la isla santa cruz, pero la habitacion es mas Linda y nueva la de isabella. La atencion muy buena!
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

No es lo que esperaba

Cama estrecha, sin lugar para acceder a ella en uno de sus laterales. No tiene veladores para tener luz cerca a la hora de descansar, y hay que apagar la luz principal y luego llegar a la cama a oscuras. Tiene una especie de cocina como si fuera un apart, pero no tiene utensilios, heladera, cocina, ni nada. Tiene demasiados niveles, siendo muy complicado el acceso para personas con movilidad reducida. Se accede a la habitación por una escalera compleja, en la misma existen tres desniveles más. Mucha oscuridad y olor a humedad.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

- Horrible location - Rooms are far away from lobby (they will call a cab for you when you check in, but to check out, you have to call a cab on your own or drag your bag 10 minutes to the lobby. - Internet signal depends on your room. I couldn't get any signal in my room, even though they said the signal would be strong. You have to pay to use, btw.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Overall experience was positive. The room was clean and staff was friendly and helpful. I paid more but it was nice to have someone meet me at the airport and guide me through the transportation through Santa Cruz.
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service

Interesting Hotel But Not Worth A Second Stay

Interesting experience. How many times do you stay in a Mangrove swamp? Waiters in the restaurant were inattentive and unresponsive. Sushi was not good. Hotel reception was pleasant; however, getting a partial refund for airport transportation was difficult and at one point the desk clerk got unpleasant. Don't think they ever refunded the WiFi(which didn't work) access fee. Still haven't received a copy of the itemized bill I requested (they promised a copy via email).
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

Nice hotel but lacking personality

The booking of this hotel was suppose to include free internet connection, however the hotel did not honer this and said Expedia was wrong. I was charged for the service. The staff, including waiters at the hotel were not attentive to their guest and were walking around like robots. The food was okay. The room was located away from the main hotel, there were no phones in the room and the phone that was suppose to be used for emergency or to contact the main hotel did not work. The staff (appeared to be in their 20s) running this hotel did not have a leader to guide them or so it seemed. The plus is the beautiful view from the restaurant and the facility was clean.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad hotel

The rooms is dirty. In the toilet, the flush can not stop, keep leaking water. So much dust on the fan. The air is not only noisy , it turned off by itself midnight. Overall speaking, terrible hotel. There is no staff in the lodge.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Puerto Ayora!

Everything was great except for the additional cost to get wifi connection at the resort! Even cheaper hotels at the area provided some sort of wifi connection.
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities

Sem manutenção

O local é lindo mas está muito desgastado e mal cuidado!
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

部屋は良いが別館ということで不便あり

部屋自体は良かったのですが、同ホテルはレッドマングローブホテルの別館との位置づけのようで、本館から徒歩3-5分程度歩く必要があります。そのためチェックイン、チェックアウト及び朝食をとるために毎度本館まで歩く必要があり不便を感じました。場所は中心部のはずれにあるものの、ダーウィン研究所までは近く、しかも無料のレンタルサイクルもあり役にたちました。
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice accomodations. Poor service.

The hotel on the waterfront is very nice. We were greeted by sea lions and marine iguanas on the hotel deck. Great feature. We were disappointed that the hotel advertized as if our room were on the waterfront, but then were put up in the Divers Lodge, which is a few blocks away from the water. The hotel staff does not appear to have the phone numbers of a taxi company or individual taxis, so getting a taxi was a difficult endeavor. On our last day, we needed an early morning taxi. The evening staff assured us they would have one for us at the appointed time, but the morning staff knew nothing of it. The morning reception staff sent the guard to get us a taxi. I had to personally remind the guard three times as he was flirting with the reception girl and didn't want to be bothered by our urgent request. With still no taxi in site, my wife and I had to heft our gear all the way to the dock on foot. A big fail for customer service. Also, the hotel offers no bottled water, which is standard for all hotels and restaurants throughout the Galapagos and Ecuador. The restaurant prices were so high we didn't bother to eat at the hotel. I'd say the restaurant offerings and prices are not practical for the area. The reception staff assured us that our rooms were safe, but the maid left the door wide open with her keys in our door and the compound door wide open. Any one could have entered our room from the street or hotel during cleaning time.
Verified review

6/10 Okay

Disliked: Staff & service

Value for money paid

Good value for money. Basic but reasonable. Clean, neat and tidy. However there are no staff to be found anywhere. Breakfast is served in the main hotel which is a short walk away.
Verified review

6/10 Okay

Disliked: Staff & service

Comfortable but...

The hotel is 3 blocks away from the principal hotel and you have to walk to take breakfast and to make the check in. If you need anything you have to call for somebody on the other hotel. The food is good and the room is clean but the staff is not to pending on the guests and neither helpful.
Verified review

2/10 Terrible

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Very poor hotel poor service like a shack bugs included
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Comfortable hotel with minimal ammenties

The hotel was clean and comfortable but low on amenities. The speed of the Internet connection was frustrating ... It needs to be upgraded !
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
Disliked: Staff & service

I cannot understand previous reviews

The whole point of coming here is the view, the room, restaurant and tours. The room was fine. The place for the view was the restaurant and verandah. The verandah furniture were full of sea lions and the floor full of the biggest piles of excrement you have ever seen. The seals then move through it and climb on the furniture again. We were told that two thirds of the menu was unavailable and we could not get service without going to the kitchen and asking... This over a couple of days.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Hotel did not have our Reservation

Hotel did not have our Hotels.com reservation! They had no idea we were coming. With luck of the low season they had a room available. Took hotels.com till our check out day to confirm payment and the reservation with the hotel. Hotel was good, well located, included free use of bicycles for the duration of stay which is very usfull there. Rooms were basic but clean.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Did not have our reservation!

Hotels.com did not communicate the reservation with the hotel. They had no idea we were coming and had no reserved room for us! Luckely we traveled in the low season and there were rooms available. Hotel was clean, well located, simple. The free use of bicycles was very usefull and a benifit of this hotel.
Verified review

8/10 Good

Liked: Cleanliness, staff & service

過ごしやすい快適なホテル

本館からは徒歩で3分ほどと離れているものの、快適に過ごすことができました。こちらにはスタッフは常駐していませんが、電話で連絡を取ることができるので安心です。WiFiのつながりが弱かった点もありましたが、スタッフの方々も気さくで心地よく滞在することができました。街の中心部までは徒歩10分圏内です。
Verified review

6/10 Okay

GALAPAGOS TOUR

Nice clean hotel in a quiet neighborhood,but to our surprise we found out that this is actually a branch of main hotel with NO amenities,the main hotel is about 5 minutes walk from this location. On our arrival we had to call main hotel through a phone located on a window sill and was told to come down to main hotel to register and pick up room key. We found this very strange and inconvenient.Also only main hotel has restaurant where you can have breakfast dinner etc,but you may not want to walk there every morning for breakfast. This location is walking distance from main street ,but make sure you remember some of the landmarks since there is no street name posted any where. We were lost on the first night! Also hardly any shop or Travel Agent will accept credit card in Galapagos,everything is in CASH.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regular WIFI service, but EXCELLENT Room for rest

Well, the main building of the hotel, is excellent...really clean, with one of the best sights from the restaurant, but in the extension of the hotel, which is located 4 blocks aprox from there, has poor neighborhood, no sight...almost nothing around...and the internet service was regular. Also, you should know that Galapagos is for adventures, tours, cycling, diving/snorkelling...etc, and you will go to your bed just for the night...and thats where this extension is awesome, the room is really comfortable to rest.
Verified review

6/10 Okay

Liked: Staff & service

A solid option

Ok so here is the scoop: it is important to realize that the Divers Lodge is different from the main Red Mangrove hotel. The divers extension is more like an annex - located a few blocks away - and it lacks some of the charm of the main hotel. A few ups and downs from our stay: + Staff were very helpful and speak good english + Location is great for Puerto Ayora - not smack in the middle of the bustle but only a 10 min walk to the center of town - The rooms need updating: we had a few ants, the hot water was sluggish after the first day, and our door lock was very difficult to operate Ultimately, those plusses were more important to us than the minuses, and we would stay again.