6/10
This property is aesthetically beautiful in a lush area with a fantastic pool for relaxing in. Otherwise the process of communication before and during the stay was difficult. Jenny was slow to respond and the amenities were not as stated. NO hot water!!!! Washer and dryer not working, refrigerator never cooled and we lost food we brought as a result! The neighborhood was wonderful! Adventura tours and cafe around the corner were welcoming, delicious food and friendly people. Botanika Hilton also nearby is beautiful and a great place for a dinner and drink. Delfines and Marbella restaurant were both excellent. This property can be great when the issues are addressed I hope they will work to improve the experience so others can enjoy.
stephanie R.
Stayed 4 nights in Dec 2023