Find hotels near Puerto Mágico, Puerto Vallarta from AED 380

"Staff are very friendly and helpful"

"We have visited this Westin in PV many times. They have made many changes recently and are clearly upgrading for impending all inclusive status. The upgrades were very needed. The check in desk staff seemed much more mature and professional. The resort staff were congenital and friendly as always. We were there during the cartel disturbance and the staff was fantastic. Roberto, Juan and Ernesto at the beach side restaurant were amazing. The whole hotel came to eat there during lockdown and they just kept hustling to keep up. Even did that the next day after they stayed the night at the hotel as they were locked down also. The hotel closed their exercise/spa facility and put some exercise equipment in what must have been the children’s play area. That was disappointing. Dirty, un maintained equipment and facility. Hopefully this is one of the upgrades they are working on. I would stay at the Westin in PV again after the recent disruption concludes and hopefully they will complete some much needed maintenance and upgrades to improve the experience. Shout out to the staff during the cartel violence!! They were amazing, away from their families and working to keep the hotel guests accommodated. "

"Staff was great"

"Staff was excellent for the 3rd year in a row for us. Great place with great facilities but the staff is what does it for us! Pool side service and the kids club instructors were awesome! Thanks to all the staff but special thanks to Sergio for amazing pool side service and Jennifer at Kids Club for her kindness and patience with all the activities she did with our son and the other kids!"

"Great staff, great food, great activities "

"This is our third time staying at Melia Puerto Vallarta, and we love it. We had a little trouble when we got to Melia the first day, they give us a room away from our group and there was some noise because of the remodeling they had going on, after we spoke to the receptionist they give us a different room, bigger and it looked like it was recently remodeled. Great staff all of them super nice, from receptionist, waitress, entrainment crew everyone was so nice. Great food. I love Melia for sure we will come back!!"

"Staff excellent. Super clean. Food excellent"

"It was all great!"

"Room and bath very clean. Good amenities, Dining room staff and breakfast coffee and buffet top notch.. Staff attentive, plentiful and efficient. Will book this hotel again. Happily"