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"clean room"

"Nuestra estadía fue la segunda semana de octubre y aún estaba en reparación por los daños causados por un tornado. Mi habitación estuvo en el segundo piso y daba hacia el lago, pero no se ve desde el segundo piso, veíamos maquinaria para reparar los pisos de arriba, pero no nos sentimos incomodados por el ruido. El cuarto era espacioso, el baño funcionaba correctamente y todo se veía limpio. El desayuno es completísimo y hay mucho por disfrutar cada mañana con toda la variedad que tiene. El único problema que tuve fue un cobro doble, pero fue solucionado durante la semana. Todo el personal fue amable, servicial y siempre vi sonrisas y cuidado en hacer de nuestra estadía algo memorable."

"Friendly staff."

"Our stay at Hotel AWA was nothing short of exceptional. From the moment we arrived, we felt welcomed and cared for in every detail. The staff went above and beyond to make us feel at home, warm, attentive, and genuinely kind. The chefs are extraordinary; every meal was a masterpiece, thoughtfully prepared and tailored to what we wished for. The rooms were spacious, beautifully designed, and immaculately clean, with breathtaking views that made every morning unforgettable. The attention to detail throughout the hotel, from the modern yet cozy aesthetic to the seamless service, truly set it apart. Hotel AWA is not just a place to stay; it’s an experience of comfort, luxury, and genuine hospitality. We left feeling deeply cared for, already planning our return. Simply the best of the best. "

"We had a great stay and paid a fair value for a beautiful room with lake and volcanos view. It is true the hotel needs some updating, specially in tje exterior pool, garden and painting. Some interior details were already updated and very nice. We loved the reading room, the poems along the walls and the corridors lights."

"Great stay in the middle of the forest. We stayed on a cabin the first night and in a dome the second night and really enjoyed it. The accomodation was clean, quiet and overall great to relax and connect with natute. The hotel prepared for us a tinaja-grrat experimve taking bath under the stars. We also enjoyed massage that is available by request. "