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"Great hotel, good location and staff had excellent customer care skills. Room was very clean and comfortable."

"clean and comfortable rooms. very friendly staff/well-designed food and good taste. Excellent location. I recommend it "

"I enjoyed a 5 night break at Sands. A little apprehensive due to several negative reviews however my experience was very positive. The rooms are a good size and have everything you need including full fridge freezer and dishwasher. The entire complex is very clean and is thoughtfully laid out. I enjoyed the lane swimming and the surrounding area is perfect for running. I also used the gym several times. Shops and restaurants are within a 5-10 minute walk. A shout out to all the staff, you are amazing. Would I return - definitely "

"Great place to stay for a long weekend."

"A beautiful hotel with 4 pools and loads of sunbeds that are cleaned everyday. All the staff are very good as well as the cleaners. Everyone was kind, polite and helpful. Breakfast was very good and a feast of food for everyone's tastes. Wonderful stay I would not hesitate to book again."

"Really decent little hotel , highly recommend.. paid £55 for a Friday night and it's in a perfect position. We own 2 apartments in Puerto del Carmen and could not get into ours until Saturday but would deffo stay again as a night out in arrecife is brilliant. Lovely clean kitchen for a cuppa in the morning , plus free storage lockers if you need to leave your bags there for a bit . Yes it's a small room but who cares ."

"The room was always lovely and clean The Royal Level food was amazing and always so much choice The staff were always helpful and welcoming "

"The animation team makes this hotel above the rest. Anazing with the kids doinv dance lessons on the stage. Simply outstanding."

"Everything was great, I have zero complaints at all. From the facilities to the food or staff service, everything was 10/10. "