Find all hotels by Excellence Resorts in Punta Sam from AED 3,088

"Staff was great"

" Clean, friendly staff"

"Place is really great, well kept, not crowded. It's also a good size, not massive but still lots to do. My main knock is the food is...fine. some dishes are not good, many are mediocre, but always something decent avail. It's fine, but don't go in with too high of expectations on the food. I also wish the alcohol was higher shelf, even if they offered it as an a la carte purchase. "

"Excellent family getaway. I can’t remember the last time we were able to relax this much on a family vacation. SLS Playa Mujeres really delivered. The kids club and teens club were fantastic."

"Well maintained facility and friendly staff"

"This hotel is a WOW! The entire resort is amazing from the beautiful room (fully stocked with drinks, beer, water and snacks everyday and they did a second cleaning, closed the drapes, and left a little treat every night) to the pool and beach area. The staff was always SO friendly, helpful, and quick with anything needed. So many pools and jacuzzi. The beach bar with the swings was our favorite and we had pizza every day for lunch (so yummy). We were always able to get chairs on the beach. We also enjoyed the obstacle course and kayaks. Unfortunately the water wasn't clear enough to snorkel on sight but it was warm! We did snorkel with an excursion we booked from the beach- HIGHLY recommend! THe shopping and carousel was a fun treat. We did go the magic show- the entire family enjoyed it!!! Only one complaint. We had a party of 8. When we checked in we were told there were NO reservations available for the entire week. This was pretty upsetting. We travel a lot and have never had to make dinner reservations in advance. We did end eatting at the sports bar most nights- no resrevation needed and we all loved the sushi! We did break away from our group and got to try the steak restaurant and mexican for lunch one of the days. Such a fabulous resort and amazing vacation!! Ps. weather was AMAZING (just a little windy) and NO bugs!! Oh and the hammock on the patio was the icing on the cake!"

"The rooms were very clean, amenities were beautiful. The service at the restaurant and pool side were great. It was awkward being asked if we wanted to tip every time we got anything. I would recommend not asking and just handing the machine to the guest. It takes away from the experience. "

"Love the balcony view with hammock "

"Staff are great Amenities are great too Quiet at night so great sleep Clean rooms Everything was perfect Was a bit difficult to get a chair by the pool Most had towels on them with a book or a hat But everything else was perfect "