Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive

Property class: 5 and above

Choose dates to view prices

Take advantage of a poolside bar, a rooftop terrace, and a coffee shop/cafe at Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive. Treat yourself to a hot stone massage, aromatherapy, or a body treatment at the onsite spa. At the 12 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and 3 bars.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AED 2,489
AED 3,027 total
includes taxes & fees
24 Oct - 25 Oct

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Corner Suite Ocean Front

A modern hotel room with a large bed, a bedside table, a mirror, and a TV.

Corner Suite Ocean Front

  • Ocean view
  • 127 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite 2 Queen Beds Ocean Front

A modern hotel room with a large bed, a bench, a desk, and a view of the ocean.

Suite 2 Queen Beds Ocean Front

  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite 1 King Bed Ocean Front

A hotel room with a bed, a sofa, a chair, a TV, and a balcony with a view of the sea.

Suite 1 King Bed Ocean Front

  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Corner Suite Ocean Front

A modern hotel room with a black and white vanity, a red chair, a large mirror, and a television on a stand.

Two Bedroom Corner Suite Ocean Front

  • Ocean view
  • 215 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Bedroom Master Suite

A modern dining area with a yellow accent wall, a round table, and two chairs.

Two Bedroom Master Suite

  • Ocean view
  • 203 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Corner Suite Ocean Front

A modern hotel room with a large bed, a bedside table, a mirror, and a TV.

Ultra Corner Suite Ocean Front

  • Ocean view
  • 127 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite 1 King Bed Ocean Front

A hotel room with a bed, a sofa, a chair, a TV, and a balcony with a view of the sea.

Ultra Suite 1 King Bed Ocean Front

  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite 2 Queen Beds Ocean Front

A modern hotel room with a large bed, a bench, a desk, and a view of the ocean.

Ultra Suite 2 Queen Beds Ocean Front

  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Ultra Two Bedroom Corner Suite Ocean Front

A modern hotel room with a black and white vanity, a red chair, a large mirror, and a television on a stand.

Ultra Two Bedroom Corner Suite Ocean Front

  • Ocean view
  • 215 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Two Bedroom Master Suite

A modern dining area with a yellow accent wall, a round table, and two chairs.

Ultra Two Bedroom Master Suite

  • Ocean view
  • 203 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Located in Punta Sam, Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive is on the beach. Cancun Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Tortugas and Langosta Beach. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Visit our Punta Sam travel guide
View more Resorts in Punta Sam
Map
Carretera a Punta Sam Km. 5.2, Zona Continental de Costa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • A beach with thatched umbrellas, palm trees, and lounge chairs.
    Mujeres Beach
    4 min drive - 2.9 km
  • A beach with clear turquoise water, palm trees, and a thatched-roof structure.
    North Beach
    46 min drive - 9.1 km
  • A wooden pier with a sign for 'Isla Mujeres Dolphin Discovery' and a thatched-roof structure in the background.
    Dolphin Discovery
    53 min drive - 14.7 km
  • Punta Sam Beach
    14 min walk - 1.2 km
  • Playa Mujeres Golf Club
    6 min drive - 5.3 km

Getting around

  • Cancun Intl. Airport (CUN)
    41 min drive

Restaurants

  • Restaurant Flamingos
    15 min walk
  • Don Fernando Lobby Bar
    6 min drive
  • Mike's Coffee
    5 min drive
  • El Suspiro
    7 min drive
  • Gourmet Hall
    7 min walk

About this property

Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive

  • Luxury all-inclusive resort near Ultramar Ferry Puerto Juárez
  • You can look forward to a poolside bar, a rooftop terrace, and a coffee shop/cafe at Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive. Indulge in a hot stone massage, aromatherapy, and a body treatment at the onsite spa. At the 12 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and 3 bars.
  • Other perks at this resort include:
    • 2 outdoor pools
    • Free valet parking
    • Airport drop-off service (surcharge), concierge services, and outdoor furniture
    • Smoke-free premises, beach towels, and beach umbrellas
  • Room features
  • All guestrooms at Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive have comforts such as private outdoor hot tubs and 24-hour room service, in addition to perks like premium bedding and furnished balconies.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding and down comforters
    • Rainfall showers, designer toiletries, and hair dryers
    • 50-inch Smart TVs with digital channels
    • Smart speakers, daily housekeeping, and desks

All inclusive details

  • This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

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Frequently asked questions

Does Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive?

As of 23 October 2026, prices found for a 1-night stay for 2 adults at Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive on 24 October 2026 start from AED 2,489, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive?

Check-out is at noon.

Does Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 50 per vehicle applies.

Are there all-inclusive benefits at Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive?

Yes, the property is all-inclusive.

Where is Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive located?

Nestled on the beach, this Punta Sam resort is within a 15-minute walk of Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Mousai Cancun Ocean Front Adults Only - All Inclusive Reviews

8.4

Very Good

10

Cleanliness

9.8

Amenities

8.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 11 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 3 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel and the comfort it provides is unmatched. Every one of the staff members is really attentive and nice. The only reason I’m giving it 4 starts instead of 5 is the food. Out of all the restaurants around this hotel, just one met my expectations.
Stayed 4 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
After staying at Hotel Mousai in Puerto Vallarta for a week and experience the best service I'd experienced at a hotel I was excited to experience Mousai in Cancun. It cost noticeable more than my stay in Puerto Vallarta for the Ultra Corner Suite but I had no doubt I'd experience the same or better. I only came to Cancun for Mousai. I was disappointed that the qu
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Amenities
Beautiful hotel. Love the arts.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal attention was fantastic!
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Very nice room. Will be back!
Stayed 5 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To far from the hotel zone
Stayed 4 nights in Mar 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was disappointed in the price point compared to the overall service received. I'd stayed at Mousai in Puerto Vallarta where I booked the Ultra Corner Suite and thought the service would be the same. I felt no different than guests at the other hotels on the property despite having a "Butler" . It was a challenge getting rides, bar service and other things during my stay.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I hadn't been at an all exclusive for at least 10 years following multiple disappointing 5 star experiences. We decided to give Hotel Mousai a try for a short 5 day trip to wind off and get away from our kids. We were overwhelmed by the quality of everything Mousai has to offer. Room was great, staff was great, rooftop terrace was amazing with a nice chill vibe, NOI restaurant serves premium food and drinks. Other guests were respectful and quiet but still ready to have fun. You cannot go wrong at Mousai and we will definitely go back.
Stayed 5 nights in Jan 2025
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is horrible very small. Got the the hotel and i was surprised that it was not all exclusive. They make me bay extra 2200 dollars for me and my wife. Paid the extra 2200 dollars and then i was charged for every drink i had. Drinks are not even included in the all exclusive package. Do not reserve at this hotel.
Stayed 7 nights in May 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Dissapointing

This place was okay, but tiny little fixable details just kept dragging it down to the point that I wouldn’t recommend staying there. Their little iPad controllers in the rooms barely work, and with no physical controls on the walls you are left without crucial things like fans so we were waking up in a pool of our own sweat every morning. We had to cover 10 different little blinking lights all over the room at night. Staff linger in your room when delivering food to the point you have to tell them to leave. Staff told us one price multiple times, only to be uncharged by nearly 100% for things like the spa. The hotel called one of the scam cartel taxis that cost 150 dollars for a short trip for us. Even had a firework lit in my face by a waiter at dinner for my birthday without warning. Inhaling a bunch of toxic firework exhaust was not what I ordered for dinner. We had fun regardless. Just a bunch of really silly things that could easily be fixed. Its new development, so plenty of time to improve
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo top
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Stayed 3 nights in Jan 2025