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"We only stayed for one night, and upon arrival we discovered that there are some substantial building works adjacent to the hotel. This means that the hotel car park is limited to even fewer spaces. Upon arrive at the hotel we had to wait around 10 minutes for someone to check us in. Our room was on the first floor facing the buidling works. Please note that there is no lift in the hotel that we found, so this may impact you if you have mobility problems. It was a warm day, and the room was a lot warmer and even with the window open there was no way to cool the room down, no A/C or fan in the room. The room was small and somewhat cramped and the furniture had seen better days and needed to be replaced in all honesty. The bathroom was modern and clean and did have some nice smellies in there, however we discovered that there was a major leak under the sink, and this meant water flooded into the drawer in the unit and then onto the floor, we think that had been this way for a while. Sleep was erratic as we had to leave the window open to keep us cooler, but the noise late at night from the people leaving the night club down the road was so bad. I know the hotel can't be to blame for this but it did impact our sleep and therefore our stay. We did use the hotel restaurant and the food was good, but service was slow and we wait around 35 minutes for our main course. Would we stay again - probably not. Well not unless it had a good makeover."

"Helpful staff. Parking availability inconsistent - only about 6 / 8 spaces plus beer delivery needs. Breakfast not that early, if using on business. First floor room, so a bit noisey."

"The staff were very pleasant and helpful. Our room was 1st rate - having been upgraded to an executive room! The general feelfid not come over as a 4* establishment eg Staff attire was very casual and at times slovenly."

"Beautiful and modern hotel, very secure, very well maintained. Right next to cathedral, shops and restaurants... Will definitely stay here again."

"Excellent bar. Delicipus food and wide range. Bedroom very comfortable. We hope to return"

"Could have been cleaner ."

"Did not have a breakfast"

"Staff were helpful sorting an incident when entering the room in which the tv was on the floor and disabled. They prompted to find another room straight away, no problem. "

"The beer choice was great, food absolutely amazing and staff were lovely, went out of their way to make us feel welcome. Would definitely stay here again if in the area. Great tea tray in room too!"