"Staff were extremely friendly and helpful right from the check in. Sydney at the front desk went above and beyond right from the start. Our rooms were clean, beds were comfortable and the rooms are very spacious. "

"Great place on a lake! Quiet, clean and well maintained. The spa and sauna were a great touch!"

"Parking is very easy and close by , staff are very friendly as well . Room has a very nice beach view with the beach being only 50m away "

" Couldn’t get temperature right "

"Great staff"

"Our go to hotel in Nanaimo. I especially love the decor in the lobby "

"Nice place!"

"As usual, large, clean, well appointed rooms with amazing service. Love the coffee bar and cookies!"