Palms Hotel

Property class: 3

Choose dates to view prices

Reviews

7.4 out of 10
Good
Consider a stay at Palms Hotel and take advantage of a rooftop terrace, a hair salon, and dry cleaning/laundry services. Treat yourself to spa services, such as a Swedish massage, a facial, or reflexology. The on-site Chinese cuisine fine-dining restaurant, Royal China, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

View all photos for Deluxe Room

Room

Deluxe Room

  • City view
  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room

Room

Superior Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite

Room

Suite

  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

About the neighborhood

Quatre Bornes is home to Palms Hotel. Quatre Bornes Central Market and Ebene Commercial Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Flic-en-Flac Beach and Black River Gorges National Park. Odysseo Oceanarium and Sir Seewoosagur Ramgoolan Botanic Garden are also worth visiting. Visit our Quatre Bornes travel guide
Map
66, St Jean Road, Quatre Bornes

What's nearby

  • A beach with thatched-roof buildings and palm trees, a mountain in the background, and clear blue water.
    Flic-en-Flac Beach
    16 min drive - 15.8 km
  • Quatre Bornes Central Market
    3 min walk - 0.3 km
  • Sodnac Wellness Park
    2 min drive - 1.5 km
  • Grand River North West
    2 min drive - 1.9 km
  • Cascavelle Shopping Mall
    11 min drive - 11.4 km

Getting around

  • Sir Seewoosagur Ramgoolam Intl. Airport (MRU)
    36 min drive

Restaurants

  • Blacksheep
    17 min walk
  • King Dragon
    11 min walk
  • Café Lux *
    4 min drive
  • Rendezvous
    9 min walk
  • La Rose De Damas
    13 min walk

About this property

Palms Hotel

  • Property highlights
  • You can look forward to a rooftop terrace, a hair salon, and dry cleaning/laundry services at Palms Hotel. Treat yourself to spa services, such as a Swedish massage, a facial, or reflexology. The on-site Chinese cuisine fine-dining restaurant, Royal China, offers lunch and dinner. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • Express check-in, concierge services, and a vending machine
    • A porter/bellhop, a TV in the lobby, and ATM/banking services
  • Room features
  • All guestrooms at Palms Hotel have perks such as air conditioning, as well as amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Free infant beds and free extra beds
    • Bathrooms with rainfall showers and free toiletries
    • 32-inch LED TVs with satellite channels
    • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Royal China
  • Sky 12

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center

Outdoors

  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 12 floors
  • Built in 2016
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 per person
  • Airport shuttle fee: EUR 80 per person (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Palms Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Palms Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Palms Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Palms Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per person applies.

Where is Palms Hotel located?

Situated in Quatre Bornes, this hotel is within 1 mi (2 km) of Quatre Bornes Central Market, Sodnac Wellness Park, and Grand River North West. Ebene Commercial Centre and Candos Hill are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palms Hotel Reviews

7.4

Good

7.8

Cleanliness

7.2

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 8 out of 43 reviews
Rating 8 - Good. 19 out of 43 reviews
Rating 6 - Okay. 10 out of 43 reviews
Rating 4 - Poor. 3 out of 43 reviews
Rating 2 - Terrible. 3 out of 43 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Hotel is supposed to be non smoking. Guests are requested to smoke either on ground level outside the hotel or on top floor where there is an open area. However it appears this restriction does not apply to some in Management who use room 610 for their smoking breaks. The whole 6th floor stinks like a chimney.
Stayed 16 nights in Jan 2023
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Umgebung schmutzig, sanierungsbedürftig laut. Fenster schließen nicht > Straßenlärm, warm. Klimaanlage defekt. Täglich einmal Stromausfall. Kakerlaken im Zimmer. Keine Klobürste. Nur eine Zudecke. WLAN funktionierte nicht immer. Möbel veraltet durchgesessen. Personal freundlich und bemüht. Kein europäischer Standard.
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
très bonne emplacement les chambres sur arrière calme, côté négatifs les repas servie trop épicée mauricien même le petit déjeuner coté salé trop épicées mauricien impossible de manger pour nous réunionné on et obliger de diner et prendre le petit déjeuner à l'extérieur
Stayed 5 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 8 nights at Palms and it was an amazing time despite the 3 days Cyclone challenges. The staff and management were warm and nice. A good place to stay if you want to be in the center to acess all location, both for business and leisure: Off the beach.
Stayed 8 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches, zuvorkommendes Personal. Geräumiges Zimmer. 2 Parkplätze direkt vor dem Eingang versperren diesen leider des öfteren.
Stayed 4 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service

ice view at the top of the building

Good location at the center of Mauritious. Nice breakfast at the top with beautiful view. The price is a little high for this three stars hotel.
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lit confortable Absence de ma réservation à mon arrivé Obligé d’envoyer le mail expédia moi même pour leur montrer ma bonne foi Douche sale de détritus quand nous sommes allez les voir ils n’ont rien Je ne mets plus mes pieds la bas
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très bien situé agréable on peu que y retourné un petit bémol le petit déjeuné trop simple
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

추천합니다.

주변에 식당도 있고, 시장도 있습니다. 하지만 밤에는 돌아다니기 좀 무섭습니다.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

추천합니다.

위치가 좋습니다. 주변에 피자헛, KFC 등 식당도 있구요. 귀찮으시면 12층 식당도 저렴하고 좋습니다.
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house keeping staff ,there work are outstanding !
Stayed 5 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
I didn't like the showers,they need some attention and the breakfast also needs some improvement.
Stayed 15 nights in Nov 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel is not well suited to a businees stay. No desk in room. A/c difficult to set. Tv reception terrible on most stations
Stayed 3 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palms view

Helpful staff, great food - only negative is the wi-fi connectivity which was very unstable
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tre bien

bien passer , acceuil tres sympas
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Well located and a decent price for mauritius

Thé check in was very fast and the service excellent. The mattress needs to be changed and the toilets were not cleaned proberly
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Confort basique ( Bar au dernier étage tres sympa

Chambre basique avec salle de bains basique. Pas de room service. J'ai demandé qu'une robe soit repassée, on a monté une planche et un fer dans ma chambre. Je me suis réveillée un matin piquée de partout par je l'espère un moustique quand j'ai demandé que la chambre soit traitée cela a paru surprendre. En revanche, il semblerait qu'elle est était en effet traitée car plus de moustique..
Stayed 11 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Good location - Terrible WIFI
Stayed 3 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was OK, but the Restaurants wasn't good at all. The restaurants are not part of hotel, so every time you need to pay. Hotel only caters for French speaking people as all T.V channels are in French.
Stayed 5 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Good location

Nice hotel. Location of the Hotel is good and nearby to bus stop/ taxi stand, market, bank and post office. facilities and cleanliness was good. Food is not very good. Staff of the hotel is okay. Recommended for families also.
Stayed 4 nights in Aug 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Hotel an einer „Hauptstraße

Hotel liegt direkt an einer Hauptstraße mit vielen kleinen Bars und einigen Restaurants. Das Hotel selbst hat wohl ein „chinesisches“ Restaurant welches gerade so Ok ist. Viele Speisen der an sich übersichtlichen Karte gibt es wohl nur auf der Karte. Der Hoteleingang ist meistens mit PKW zugeparkt so dass ein Durchkommmen nicht unbedingt einfach ist.
Stayed 4 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money!

Great value for money! It was a little out of the way of the restaurants etc, but as taxis are so cheap and plentiful it wasn't an issue. Great views at the sky restaurant for breakfast, drinks etc too
Stayed 4 nights in Jun 2018
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Not recommend, service is bad

The hotel service and facilities are bad, they do not have room service, breakfast options are very less and bad, do not have basic amenities like dental kit, shampoo, lotion etc. Overall it is not worth paying so much and you are not getting good service. NO VALUE FOR MONEY
Stayed 3 nights in May 2018
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Bof

Très bonne établissement dans l'ensemble cependant l'espace beauté est à revoir car le soin du visage à endommagée le visage de ma maman tandis que le "brushing" que j'étais censée faire c'est terminé par ma maman qui me fait un brushing dans le salon que nous avons quand même payer car la demoiselle présente ne savait pas comment utiliser leur lisseur "Steampoads"
Stayed 4 nights in Jan 2018
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Over rated and ‘over pictured’!

A goof $70 hotel. Not worth $115.
Stayed 1 night in Dec 2017