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Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property
Upscale eco-certified hotel near Skyline Queenstown

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

View from property
Bar (on property)
Courtyard
Superior Lakeview King | In-room safe, desk, blackout drapes, iron/ironing board
Breakfast and dinner served, local cuisine
Reviews
8.2

Very good

The price is AED 387
AED 445 total
includes taxes & fees
May 24 - May 25

Explore the area

Map
27 Frankton Road, Queenstown, 9300
  • Popular LocationQueenstown Gardens3 min walk
  • Popular LocationKiwi and Birdlife Park14 min walk
  • Popular LocationSkyline Queenstown15 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)7 min drive

Room options

View all photos for Superior Lakeview 2 Double

Superior Lakeview 2 Double | In-room safe, desk, blackout drapes, iron/ironing board

Superior Lakeview 2 Double

9.3/10 Wonderful

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

9.4/10 Exceptional

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Separate bedroom
  • 55 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King | In-room safe, desk, blackout drapes, iron/ironing board

Superior King

9/10 Wonderful

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior 2 Double

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Double

8.9/10 Excellent

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Lakeview King

Superior Lakeview King | In-room safe, desk, blackout drapes, iron/ironing board

Superior Lakeview King

9.1/10 Wonderful

Highlights

Heating
Connecting rooms available
Refrigerator
TV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express And Suites Queenstown, an IHG Hotel
Breakfast included
Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (783)
The price is AED 419
AED 481 total
includes taxes & fees
9 Jun - 10 Jun
Holiday Inn Express And Suites Queenstown, an IHG Hotel

About the neighborhood

Queenstown

Copthorne Hotel and Resort Queenstown Lakefront is located in Queenstown City Centre, a neighborhood in Queenstown, and is near the airport and near the beach. Skyline Queenstown and Coronet Peak Ski Area are worth checking out if an activity is on the agenda. Queenstown Gardens and Queenstown Ice Arena are also worth visiting. Kayaking and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ziplining nearby.
Visit our Queenstown travel guideOpens in a new window

What's nearby

  • Queenstown Gardens - 3 min walk
  • Skycity Queenstown Casino - 9 min walk
  • Kiwi and Birdlife Park - 14 min walk
  • Skyline Queenstown - 15 min walk
  • Bob's Peak - 14 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • The World Bar - 6 min walk
  • McDonald's - 7 min walk
  • Kfc - 7 min walk
  • Starbucks - 7 min walk
  • Cookie Time - 7 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Upscale eco-certified hotel located in Queenstown City Centre
Near Skyline Queenstown, Copthorne Hotel and Resort Queenstown Lakefront provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. The on-site local cuisine restaurant, Impressions Restaurant, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A front-desk safe, smoke-free premises, and a porter/bellhop
  • Tour/ticket assistance, multilingual staff, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 187 rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 32-inch TVs with satellite channels
  • LED light bulbs, refrigerators, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (NZD 15 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily: NZD 35 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Impressions Restaurant

Things to do

  • Bike parking
  • Spa tub

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (1894 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.50 for children
  • Covered self parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
Copthorne Hotel Lakefront Queenstown
Copthorne Hotel Lakefront Resort Queenstown
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Copthorne Resort Queenstown
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Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
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Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Is Copthorne Hotel and Resort Queenstown Lakefront pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Copthorne Hotel and Resort Queenstown Lakefront?

As of 23 May, 2024, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Resort Queenstown Lakefront on 24 May, 2024 start from $121.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Copthorne Hotel and Resort Queenstown Lakefront?

Self parking is available for NZD 15 per day.

What time is check-in at Copthorne Hotel and Resort Queenstown Lakefront?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel and Resort Queenstown Lakefront?

Check-out is at 10 AM.

Where is Copthorne Hotel and Resort Queenstown Lakefront located?

Located in Queenstown City Centre, this eco-certified hotel is within 1 mi (2 km) of Queenstown Gardens and Skyline Queenstown. Queenstown Beach and St Josephs Parish are also within 5 minutes.

Copthorne Hotel and Resort Queenstown Lakefront Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 391 out of 1002 reviews" "
Rating 8 - Good. 400 out of 1002 reviews" "
Rating 6 - Okay. 141 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view of the lake. Large, comfortable room. Easy walk into town. Helpful staff
Stayed 3 nights in May 2024

2/10 Terrible

Brent, Portland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Donelle

Liked: Cleanliness
Nice views of the lake and a handy location, but hotel was tired and did not impress as expected. No outdoor furniture to enjoy balcony, no Netflix or Sky in room.
Stayed 2 nights in Apr 2024

8/10 Good

Prakash

Traveled with group
Liked: Cleanliness, amenities
.
Stayed 4 nights in Apr 2024

10/10 Excellent

REUBEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of lake & mountains. King bed was very comfortable.
Stayed 2 nights in Mar 2024

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel and a clean place to stay. The layout of the hotel is confusing and the front desk does not do a very good job explaining how to get around.
Stayed 2 nights in Mar 2024

6/10 Okay

Julie

Stayed 3 nights in Apr 2024

4/10 Poor

Li

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Julie

Liked: Staff & service
Good enough for the price - not far from the city centre but more attention needs to be paid to cleaning.
Stayed 3 nights in Mar 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights and it was a perfect location for us. It is about a 5 minute walk from downtown Queenstown and the walk into the town is along a beautiful walking path that leads right to the lake. Upon checkin we were given a plethora of great information, how to park (we paid the extra $15 a night for garage access that you can come and go from as much as you like otherwise you can play the game of free street parking) and a bellman met us in the parking garage to show us to our room because the property is sprawling and quite large and can be hard to find your way at times. The room was big enough for us not to feel cramped for our 3 nights. We have a stunning view right outside on the ground level of mountains and the lake. One of our favorite spots to end the night was the restaurant/lounge up top that showed more beautiful views. The food was good, gave enough choices and the bar was easy. The staff was incredibly lovely and accommodating! Would certainly stay here again.