Is Eichardt's Private Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eichardt's Private Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Eichardt's Private Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

Does Eichardt's Private Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of NZD 260 per room applies.

Where is Eichardt's Private Hotel located?

Located near the slopes, this Queenstown City Centre lodge is in the city center and within a 5-minute walk of Queenstown Beach, Queenstown Mall, and Creative Queenstown Arts & Crafts Market. TSS Earnslaw Steamship and Lake Wakatipu are also within 5 minutes.

Eichardt's Private Hotel Reviews, Deals & Photos 2025

10/10 Excellent

weiping

10 November 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location!

Stayed 3 nights in Nov 2024

10/10 Excellent

Rebecca

20 November 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful Accommodations!

Stayed 1 night in Nov 2023

10/10 Excellent

Sandra

21 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect - this is the place to stay!

Wow, what a lovely hotel! The location couldn’t be beat - we walked everywhere with the gorgeous lake in front, the gardens to the left, surrounded by shops and restaurants. The free valet parking was easy to use, but we really didn’t need a car. The hotel itself is historic but comfortably luxurious with high ceilings and oozing character. We enjoyed the lovely parlor, which is a living room open to the small cadre of guests staying at any particular time. We met some other families during the evening drinks and canapés, which were Included in our stay, and I used the space for some work video conferences during the morning hours, when I did not want to disturb my family sleeping in our room. Overall, Eichardt’s was warm and comfortable. Service was outstanding and we didn’t want to leave. The main picture on the hotels.com Website shows a hot tub, which is belongs to the penthouse room and isn’t open to anyone else. A bit misleading since you don’t need your swimsuit, but everything else here was phenomenal. We will be back!

Stayed 3 nights in Jul 2024

10/10 Excellent

Sandra

11 July 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect - this is the place to stay!

Wow, what a lovely hotel! The location couldn’t be beat - we walked everywhere with the gorgeous lake in front, the gardens to the left, surrounded by shops and restaurants. The free valet parking was easy to use, but we really didn’t need a car. The hotel itself is historic but comfortably luxurious with high ceilings and oozing character. We enjoyed the lovely parlor, which is a living room open to the small cadre of guests staying at any particular time (there are only 5 rooms in the main building). We met some other families during the evening drinks and canapés, which were Included in our stay, and I used the space for some work video conferences during the morning hours, when I did not want to disturb my family sleeping in our room. Overall, Eichardt’s was warm and comfortable. Service was outstanding and we didn’t want to leave. The main picture on the hotels.com Website shows a hot tub, which is belongs to the penthouse room and isn’t open to anyone else. A bit misleading since you don’t need your swimsuit, but everything else here was phenomenal. We will be back!

Stayed 3 nights in Jul 2024

10/10 Excellent

YUIKA

17 September 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

市街地の中心部にあり、観光に非常に便利。目の前が湖で、景観も良い。スタッフは常に我々ゲストを気にかけてくれ、快適な滞在だった。

Stayed 2 nights in Sep 2024

10/10 Excellent

Liv J

14 March 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like tgat it was a small but still luxiourious. Very frindly staff that made you feel welcome the moment you set foot onside inside the front door.

Stayed 2 nights in Mar 2022

4/10 Poor

Pei-Yi

11 September 2020

Liked: Cleanliness, room comfort

Location is good but facilities need to be upgarde

I was staying for 2 nights , the secobd night , There were some problems. 1:The light bulbs were flickering randomly in the living room, need to turn off and on for few times. 2 : I wanted to take a bath, but I wasn't sure if the blue bottle is for the bath. The receptionist came to see it, but he was not very sure as well and told me better not to use it, so i couldn't take a bath , and the next day , when I checked out , they told me oh yes it's for bath :( Feel very disappointed about that, their stuff need to be trained properly. 3: when I was in a shower , the water wasn't hot , it was warm and getting colder and colder , I could only finished the shower quickly, basically I finished my shower in cold-warm water. It was a cold night. And when we called the receptionist ,he apologized for that and couldn't do anything for us ,only can respond to the maintenance team on the next day. It was a very bad experience for the last night , especially for this high-grade hotel , NZD$920 for a night , I think it didn't worth it ,facilitates need to be upgarde

The stuff wasn't sure about if this is for bath

Stayed 2 nights in Sep 2020

10/10 Excellent

Geraldine, Bay of Plenty

21 June 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic location and overall beautiful property.

Stayed 3 nights in Jun 2020

10/10 Excellent

Tim, New York, NY

26 November 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stunning view, well appointed rooms, friendly and accommodating staff

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

26 October 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So good, we booked another night!

We stayed the night here to break up our camper van experience around the South Island. It was such a fantastic night stay, we booked another night! Beautiful hotel, excellent friendly service. Wonderful views! Would seek this hotel out again without a doubt.

Stayed 1 night in Oct 2019

10/10 Excellent

Neil, Sydney

23 September 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, in superb central Queenstown location. Hotel facilities were superb and the staff we all delightful.

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

12 September 2019

Liked: Cleanliness, staff & service, amenities

Liked the room decor and location. Didn't like the oonst, oonst bass beat of the nightclub directly outside the bedroom window.

Stayed 3 nights in Sep 2019

10/10 Excellent

Annie, Brisbane

20 August 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Eichardt's was delightful. The team were fabulous; they were welcoming and easy to deal with. It could only have been better if they managed to work out how to make it snow on request!! We look forward to visiting again soon.

Stayed 4 nights in Aug 2019

10/10 Excellent

Emily

10 August 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Elegance!

This hotel was amazing: the decor, amenities, location, staff, and added benefits made our stay in Queenstown!

Stayed 4 nights in Jul 2019

8/10 Good

Michael

28 February 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location and generally well appointed room . Unfortunately there was a strange plumbing odor which detracted . Also breakfast wait service was disengaged

Stayed 1 night in Feb 2019

6/10 Okay

Lori

22 February 2019

Liked: Cleanliness, room comfort

Upon arrival at Eichardt's Private Hotel (the entrance and lobby were very hard to find!), we were greeted by a nice man we weren't sure was the concierge, guest manager, or bellman. After informing us that our car was parked in the wrong location, he grabbed a luggage cart and came out to unload our luggage which he proceeded to wheel down the street to our lakefront apartment. In hindsight, he may have suggested that we walk down together to view the room and that he would deliver the luggage later. He gave a thorough review of the room amenities but explained nothing about the property itself, restaurant hours, fitness options, etc. At one point during our stay the wrong car was brought to us when we requested ours. Overall, the staff seemed to not be coordinated and no one seemed in charge nor committed to excellent service befitting a property commanding that price. Also, our room was 'tired'. The grout in the bathroom was dirty (a good bleaching would help!), the rug in the living room was frayed, and the upholstery was worn. We also noticed a large boat at the dock with the hotel name on it. Was that a service or tour option we could have taken advantage of?

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

10 January 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, excellent location. Had a few difficulties with room which were resolved by the attentive staff. Only negative was the limited breakfast menu which had very few of the standard breakfast items (cereals, eggs, bacon, sausages).

Stayed 3 nights in Jan 2019

10/10 Excellent

damien, Melbourne

28 December 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent hotel with great service and food. Rooms were clean and very spacious with balcony and excellent breakfast and service

Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

15 December 2018

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Disappointing: Room without any windows!

Disappointing to be given a room that did not have any windows! A bit cheeky for a so-called 5 star hotel, as it felt quite claustrophobic. A mention of this at booking would have been appreciated. In addition, soundproofing was terrible - our room was next to a kitchen, and all sounds were clearly audible, from conversations, to the radio, pots and pans and more. We left feedback in the room on the hotel's feedback form as we were checking out very early and couldn't address it in person. No one has been in touch since. Shame to be let down by what should not have been offered as a room without warning. In contrast, staff and service are really great, and location is unrivalled. Overall, the feeling of the place is a bit like a B&B, rather than a hotel, it's main income source looks like the bar and restaurant.

Stayed 1 night in Dec 2018

10/10 Excellent

Sue

27 November 2018

the hotel stay was superb. Luxurious suite of rooms, excellent food and great staff.

Stayed 2 nights in Nov 2018

10/10 Excellent

Maealiuaki

23 September 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantabulous

The most amazing experience ever. Service was phenomenal, food was awesome.

Stayed 5 nights in Sep 2018

10/10 Excellent

john

29 August 2018

Queenstown Stay

Nice location. Great staff. We were booked for 3 days but liked it so much that we ended up staying for 6.

Stayed 3 nights in Jun 2018

8/10 Good

Verified traveler

29 August 2018

Really beautiful place in the best location in Queenstown.

Stayed 6 nights in Aug 2018

10/10 Excellent

キウィー, 東京

28 April 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ワカティブ湖畔の素晴らしいホテル。

２泊３日滞在したが、日程に余裕があれば、もう少し滞在したい程素晴らしホテル。従業員の態度・サービスは、良好であり、機会があれば再度宿泊したいホテルである。

Stayed 2 nights in Apr 2018

10/10 Excellent

Linda, Chelsea Michigan

2 April 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super location

This was a lovely spot. Wonderful ambiance, great character, with much history to offer. Loved being on the water, the restaurants were great, I would highly recommend this elegant hotel..

Stayed 2 nights in May 2016

Eichardt's Private Hotel

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