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LyLo Queenstown

5.0 star property
This eco-certified hostel in Queenstown City Centre offers 24-hour reception, luggage storage, and easy access to Skyline Queenstown attractions

Choose dates to view prices

LyLo Queenstown provides travelers with a rooftop terrace perfect for taking in city views. Guests can use the laundry facilities, connect to WiFi, and receive assistance from multilingual staff who have earned praise from previous visitors for their helpfulness.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • 24/7 front desk
  • Kitchen
The current price is AED 244
AED 280 total
includes taxes & fees
28 May - 29 May

About this property

LyLo Queenstown

  • Hostel near Lake Wakatipu
  • Located close to Kiwi Park and TSS Earnslaw Steamship, LyLo Queenstown provides a rooftop terrace, laundry facilities, and a bar. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Express check-out, express check-in, and tour/ticket assistance
    • Luggage storage, a 24-hour front desk, and a vending machine
    • Concierge services, smoke-free premises, and multilingual staff
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 52 rooms have comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
  • Extra amenities include:
    • Smart TVs with digital channels
    • Communal kitchens and heating

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Early check-in subject to availability

Early check-in fee: NZD 15

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: NZD 15

Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: NZD 30 per day(591 ft away; open 24 hours)
  • Early check-in fee: NZD 15 (subject to availability)
  • Late check-out fee: NZD 15 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is LyLo Queenstown pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at LyLo Queenstown?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at LyLo Queenstown on 28 May 2026 start from AED 244, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Limited spots are available.

What time is check-in at LyLo Queenstown?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Early check-in is available for a fee of NZD 15 (subject to availability).

What time is check-out at LyLo Queenstown?

Check-out is at 10 AM. Late check-out is available for NZD 15 (subject to availability).

Where is LyLo Queenstown located?

Located in Queenstown City Centre, this hostel is within a 5-minute walk of Lake Wakatipu, Kiwi Park, and Queenstown Gardens. Skyline Queenstown and TSS Earnslaw Steamship are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.8

Cleanliness

9.6

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 362 out of 748 reviews
Rating 8 - Good. 231 out of 748 reviews
Rating 6 - Okay. 99 out of 748 reviews
Rating 4 - Poor. 32 out of 748 reviews
Rating 2 - Terrible. 24 out of 748 reviews

Reviews

Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was so lovely clean tidy well organized but was disappointed with the TV channels couldn't get them all only 2 but other wise great location a d tidy
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Eiichi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staffs, convenient location for tours.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. The kitchen was busy but decent. The bar seems like a money grab since you can't drink your own alcohol. Very close to town and paid parking.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Fast check in, super clean, friendly staff. and right downtown in the middle of everything.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Jonny

Liked: Cleanliness, amenities, property conditions & facilities
Very tidy and clean. Selected room with own ensuite. Great location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

jenny

Liked: Staff & service, amenities
It was a great stay. We had kids so I picked a family room which was perfect for us. I like the location. People who stays here are very friendly. Super friendly staff too.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Loved the balcony.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Rosanne

Liked: Cleanliness, amenities
Staff could have been more welcoming. Room was clean and neat, kitchen was great, clean & well stocked. Good location, but as with everything in Queenstown, pretty expensive for what was on offer.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities
Great location and service! The small space could be better taken advantage of. Very noisy because of facing the parking lot.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Jake

Liked: Amenities
Great vibe and helpful staff for the most part. Gave my rating because the showers were not hot for the 3 days we stayed there. Speaking to the front desk staff, the problem was supposed to be solved each day...but it was not. Also some health and safety concerns with the place as there was active trade work going on during out stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Staff & service, amenities, property conditions & facilities
Excellent facilities and service, awesome value for a hostel and right next to the town centre!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Louisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk from bus station, great staff, comfortable bed and private.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Idil

Liked: Cleanliness, amenities, property conditions & facilities
Pros: Clean room, friendly staff, beautiful views, close to everything annd easy check in/out process with iPad. Cons: The room was quite small, okay for 1 person but very tight for 2 people. The bathroom was really cold and the window could not open for ventilation.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
This is a hotel for backpackers. They do have private rooms for us. Great location and modern.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the room with a bathroom and ensuite and loved our stay! Could recommend staying here enough!
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, very very clean, great area and walkable to most of town. Staff were super nice and helpful, great value for the price and would definitely stay again
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Room very small but worked for us.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
It was so central, clean and one of the best hostels I have stayed in internationally
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! Friendly and helpful staff!
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Hitoka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located in the center of Queenstown, so it was easy to go back and pick up some luggage.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Gloria

Liked: Cleanliness, staff & service
Clean and good staff.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Techie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient and accessible . Staff are so cool and attentive.
Stayed 4 nights in May 2024
Verified

8/10 Good

Erica

Liked: Amenities
We liked that the property was in a central location, clean and convenient. The staff were pleasant and hepful on the one occasion we had any interaction with them.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay in my pod. Nice and quiet and comfy. Super convenient spot. Great facilities and lovely staff. Couldn’t be happier.
Stayed 2 nights in Mar 2025