Sofitel Queenstown Hotel & Spa

Property class: 5 and above

Choose dates to view prices

At Sofitel Queenstown Hotel & Spa, you can look forward to a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Active travelers can enjoy cycling at this hotel. Indulge in a facial, a manicure/pedicure, and a body wrap at the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is AED 1,189
AED 1,367 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior Suite, 1 King Bed, Balcony

A modern hotel room with a large bed, a bedside table, a bench, a TV, and a window with curtains.

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Double Room, 2 Double Beds, Balcony

A hotel room with two beds, a small table, a chair, and a view of the city through large windows.

Superior Double Room, 2 Double Beds, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Superior Double Room, 1 King Bed, Balcony

A modern hotel room with a bed, a desk, a chair, and a TV.

Superior Double Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(23 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Luxury Room, 1 King Bed, Balcony, Mountain View

A modern hotel room with a bed, a desk, a chair, and a TV.

Luxury Room, 1 King Bed, Balcony, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Penthouse, 1 King Bed, Patio, Lake View

A balcony with a hot tub, lounge chairs, and a view of a lake and mountains.

Penthouse, 1 King Bed, Patio, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Patio, Lake View (Opera)

A balcony with a hot tub, a sofa, and a city view.

Suite, 1 King Bed, Patio, Lake View (Opera)

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (Prestige)

A hotel room with a bed, a seating area with a chair and ottoman, a small table, and a wooden accent wall.

Suite, 1 King Bed (Prestige)

  • Mountain view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A modern hotel room with a bed, bedside table, chair, and a small table with a tray.

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Penthouse, 1 Double Bed, Lake View (Private Theatre, Outdoor Jacuzzi)

A balcony with a view of mountains and a lake, lounge chairs, and a railing.

Penthouse, 1 Double Bed, Lake View (Private Theatre, Outdoor Jacuzzi)

  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

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AED 1,240 total
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About the neighborhood

Located in Queenstown City Centre, a neighborhood in Queenstown, Sofitel Queenstown Hotel & Spa is in the entertainment district and near the beach. Williams Cottage and St Josephs Parish are local landmarks, and some of the area's attractions include Queenstown Mini Golf and Queenstown Gardens. Kiwi Park and Queenstown Ice Arena are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding. Visit our Queenstown travel guide
Map
8 Duke Street, Queenstown, 9300

What's nearby

  • A wooden building with a sign reading "Kiwi Birdlife Park" and a gravel path leading to it.
    Kiwi Park
    3 min walk - 0.3 km
  • A clear lake with boats, a sandy beach, and dense trees.
    Queenstown Beach
    3 min walk - 0.3 km
  • A lakeside town with houses, trees, and mountains in the background.
    Queenstown Mall
    3 min walk - 0.3 km
  • A town nestled between mountains and a large lake with several islands.
    Skyline Queenstown
    5 min walk - 0.5 km
  • Skycity Queenstown Casino
    2 min walk - 0.2 km

Getting around

  • Queenstown Intl. Airport (ZQN)
    14 min drive

Restaurants

  • Fergburger
    2 min walk
  • Patagonia Chocolates
    2 min walk
  • Beechtree
    3 min walk
  • Fat Badgers Pizza
    4 min walk
  • Pog Mahones
    4 min walk

About this property

Sofitel Queenstown Hotel & Spa

  • Luxury hotel located in Queenstown City Centre
  • Consider a stay at Sofitel Queenstown Hotel & Spa and take advantage of a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Active travelers can enjoy cycling at this hotel. Treat yourself to a facial, a manicure/pedicure, or a body wrap at the onsite spa. Be sure to enjoy international cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
  • You'll also enjoy perks such as:
    • Limo/town car service, cooked-to-order breakfast (surcharge), and bike rentals
    • Valet parking (surcharge), free newspapers, and concierge services
    • Coffee/tea in the lobby, a banquet hall, and tour/ticket assistance
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 82 rooms boast comforts such as 24-hour room service and pillow menus, as well as perks like air conditioning and separate sitting areas.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
    • Bathrooms with jetted tubs and rainfall showers
    • 32-inch LCD TVs with satellite channels and DVD players
    • Balconies, separate sitting areas, and recycling

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

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  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is AED 817
AED 939 total
includes taxes & fees
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Frequently asked questions

Is Sofitel Queenstown Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sofitel Queenstown Hotel & Spa?

As of 23 October 2026, prices found for a 1-night stay for 2 adults at Sofitel Queenstown Hotel & Spa on 2 November 2026 start from AED 1,189, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for NZD 50 per day.

What time is check-in at Sofitel Queenstown Hotel & Spa?

Check-in begins at 3:00 PM.

What time is check-out at Sofitel Queenstown Hotel & Spa?

Check-out is at 11 AM.

Where is Sofitel Queenstown Hotel & Spa located?

Located in Queenstown City Centre, this luxury hotel is steps from Fear Factory Queenstown, Toi o Tahuna, and Skycity Queenstown Casino. Creative Queenstown Arts & Crafts Market and Queenstown Beach are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sofitel Queenstown Hotel & Spa Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 588 out of 753 reviews
Rating 8 - Good. 117 out of 753 reviews
Rating 6 - Okay. 29 out of 753 reviews
Rating 4 - Poor. 7 out of 753 reviews
Rating 2 - Terrible. 12 out of 753 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located in the center of town, surrounded by shops, restaurants, bars, and a short walk to the wharf. As this was my first time in Queenstown, I definitely made the right choice staying at the Sofitel Queenstown Hotel.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, super helpful staff, convenient location, wonderful breakfast
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and helpful staff. The breakfast at the hotel was amazing. Staff incredibly friendly and all with lovely smiles early in the morning.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Incredibly friendly staff. Rooms were very spacious. Loved breakfast.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great amenities!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations, nothing was too hard to get for us. Super easy and amazingly comfortable, great people friendly professional and helpful. Lovely arrival drinks, bed and pillows wonderful. Perfect location in the town everything in walking distance.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great central location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding hotel. Service, breakfast buffet, room, location - all awesome.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything- a wonderful hotel in an excellent location when visiting Queenstown!
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and comfortable suite with a great view into downtown Queenstown and the Skyline Gondola. Courteous staff and nice amenities. We truly enjoyed our 3 nights at Sofitel and would recommend it and look forward to visiting it in future trips.
View from balcony
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of Queenstown- very friendly and helpful staff - delicious breakfasts / comfortable luxurious room with great bed and pillows
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff. Excellent location.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolute bliss! We loved our room, especially the heated bathroom floor! The location was perfect to walk to everything in town! The staff was helpful and made it easy to check in and out! We loved this hotel!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place!

Perfect location within walking distance to everything! Nice decor, impeccable service, comfortable rooms and the heated bathroom floor was an added bonus. We enjoyed our time at the Sofitel Queenstown!
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Warm and friendly staff.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great rooms, a but too much noise
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Spacious room. Very clean. Wonderful location.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Fabulous location and great sized rooms. Staff are amazing and the breakfast is fantastic. The only down fall of this hotel is it’s a bit tired and rooms need a re furb.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, covers all basis!

Very well maintained room and facilities. Service was top notched. Excellent breakfast. Love the location, right in the middle of shops and Ferg burger. Highly recommended!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located to all amenities. All staff friendly and extremely helpful
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great Hotel, central to everything especially if you want to catch shuttled to MT. Rooms large and comfy. Always get a welcome when we artive into hotel.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Piano playing and helpful staff
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all ammenities
Stayed 9 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Very nice rooms. Nice vibe.
Stayed 4 nights in Dec 2024