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Aparthotel

The Lofts Apartments

3.5 star property

Choose dates to view prices

Located in Queenstown City Centre, The Lofts Apartments provides practical comforts for active visitors. Guests can use the steam room to soothe tired muscles, connect via in-room WiFi, and take advantage of both luggage storage and dedicated space for snow sports equipment.

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Free WiFi
  • Laundry
  • Parking available
  • Housekeeping
The current price is AED 302
AED 347 total
includes taxes & fees
25 May - 26 May

About this property

The Lofts Apartments

  • Aparthotel located in Queenstown City Centre
  • The Lofts Apartments provides amenities like laundry facilities and a steam room. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and bicycle parking
    • An elevator, luggage storage, and tour/ticket assistance
    • Snow sports gear, smoke-free premises, and a reception hall
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as first-run movies, as well as thoughtful touches like free WiFi and kitchen islands.
  • More amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Tubs or showers, free toiletries, and hair dryers
    • 55-inch Smart TVs with Netflix, streaming services, and premium channels
    • Kitchens, refrigerators, and microwaves

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includes taxes & fees
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

The property charges 3.15 percent for credit card payments

The front desk is open daily from 8:00 AM - 8:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:

Load and start the dishwasher

Strip any used beds, gather used towels, and store extra beds

Remove personal items, remove leftover food and drinks, and take out the trash

Turn off the lights and lock the doors

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 45.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Secured self parking fee: NZD 20 per day
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is The Lofts Apartments pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Lofts Apartments?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Lofts Apartments on 25 May 2026 start from AED 302, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for NZD 20 per day. Limited spots are available.

What time is check-in at The Lofts Apartments?

Check-in start time: 3 PM; Check-in end time: 8:00 PM.

What time is check-out at The Lofts Apartments?

Check-out is at 10 AM.

Does The Lofts Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Lofts Apartments located?

Located in Queenstown City Centre, this aparthotel is steps from Fear Factory Queenstown, SKYCITY Wharf Casino, and Creative Queenstown Arts & Crafts Market. Toi o Tahuna and Steamer Wharf are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.0

Cleanliness

9.0

Location

7.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 173 out of 739 reviews
Rating 8 - Good. 266 out of 739 reviews
Rating 6 - Okay. 179 out of 739 reviews
Rating 4 - Poor. 78 out of 739 reviews
Rating 2 - Terrible. 43 out of 739 reviews

Reviews

Verified

8/10 Good

Ruth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean and staff were very helpful.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Superb central location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, communication
Spotlessly clean. Central location. Staff helpful and friendly. Excellent value.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Julie

Spacious, clean room, approachable staff, good amenities.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kathy

Liked: Cleanliness
Basic property in a great location. Clean. People were very nice. Great access to restaurants, shops and water
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Pradeep

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
centrally located, walking distance to everything in town, great customer service, units need an upgrade
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Allie

Liked: Cleanliness, room comfort, communication

Good place to stay for skiing

Great place to stay from a week with your family skiing! Big place and close to all the action.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, room comfort, communication
Great location , helpful reception.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Nithya

Liked: Cleanliness, communication
Great location and amenities! Very convenient to access 24 hour store, nearby retail, restaurants and tour spots. The apartments are older but updated. There was no in unit laundry in ours, the staff helped to wash in a nearby unit.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Garth

Liked: Cleanliness, amenities, communication
Very close to Queenstown restaurants and nite life, I enjoyed some exceptional customer service on site, thank you
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, communication
Close to everything ,comfortable apartment
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Dianne

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property has gone downhill. Needs a lot of work doing to it. Housekeeping needs a lot of work doing with the staff. Excellent location. Beds very comfortable.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

edward

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ideal location for Ultimate Hikes trip, close to grocery store, Bakery, restaurants, hiking.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Sheri

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location in walking distance to everything. Clean, tidy and comfortable bed. Staff were friendly and accommodating
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

REMY

Liked: Cleanliness, room comfort, communication

Great location

Great apartment right in the town of Queenstown. Very spacious bedrooms and living area. Has a cute outside area to be able to site outside.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, communication
Fantastic Location in central Queenstown. Very well equipped apartment.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Christopher

Liked: Communication
Owners very helpful and friendly and property well priced with excellent location While a bit tired is the right price point for location vs age of property
Stayed 5 nights in Sep 2024
Verified

8/10 Good

Jennifer

Liked: Room comfort, communication

Great value for the price in Queenstown

Very friendly staff who let us check in early, lots of space for our family to relax in. Great value for the price!
Stayed 1 night in Jan 2024
Verified

8/10 Good

Shazil

perfect location just the age of the property that could be done better to improve. Perfect family stay with small kids
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property is in a prime location for Queenstown CBD with many restaurant and shop options right outside the apartments. Nicely setup for 4 people. Very friendly staff.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

peter

Liked: Cleanliness, property conditions & facilities, communication
Great, affordable accommodation. We stayed in the 2-Bedroom unit and found it spacious and comfortable. Walking distance to the centre of town and a view of the lake from our room.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, amenities, property conditions & facilities, communication
within walking distance of everything. Clean, warm and comfortable Excellent staff
Stayed 5 nights in Nov 2023
Verified

8/10 Good

Anne

Liked: Cleanliness, communication

Great sunset

Loved the view and felt all the stress leave as we watched the sunset
Stayed 1 night in Mar 2024
Verified

8/10 Good

Francisco

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really great location. Good enough installations. Well equiped.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Kim

Disliked: Cleanliness
Stayed in the apartments twice, Location is brilliant, but rooms were looking a little worn, stains on carpet and couches, could do with a refresh.
Stayed 2 nights in Mar 2025