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Shahdag Hotel & Spa

5.0 star property
Travelers unplug in this mountain retreat where days alternate between indoor pool relaxation and exhilarating rides on mountain biking trails

Choose dates to view prices

Shahdag Hotel & Spa, nestled in the mountains, offers a complimentary breakfast buffet and body scrubs at Irada Spa. Enjoy ski-in/ski-out access with on-site rentals. International dining and outdoor activities make it perfect for adventure-loving families.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AED 288
AED 340 total
includes taxes & fees
23 May - 24 May

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Exterior
Pik Palace, Shahdag, Autograph Collection
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8.8 out of 10, Excellent, 87 reviews
The price is AED 330
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 60 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 211 per vehicle
  • Rollaway bed fee: USD 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 8 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does Shahdag Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Shahdag Hotel & Spa?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Shahdag Hotel & Spa on 23 May 2026 start from AED 288, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shahdag Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shahdag Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Shahdag Hotel & Spa?

Check-out is at noon.

Does Shahdag Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 211 per vehicle applies.

Where is Shahdag Hotel & Spa located?

Located in the mountains, this family-friendly hotel is 2.8 mi (4.6 km) from Laza Waterfalls and 6.5 mi (10.5 km) from Anykh Mosque.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

8.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 94 out of 164 reviews
Rating 8 - Good. 46 out of 164 reviews
Rating 6 - Okay. 14 out of 164 reviews
Rating 4 - Poor. 5 out of 164 reviews
Rating 2 - Terrible. 5 out of 164 reviews

Reviews

Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and very good hotel to stay with kids and all the activities you can do with your family
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tahir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The rooms were very clean and comfortable, and the staff were always polite, helpful, and welcoming. The breakfast was fresh with a nice variety, and the overall atmosphere of the property was peaceful and pleasant. Highly recommended!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Virginija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was excellent, with a lovely swimming pool, and nice view.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Farhan

Liked: Cleanliness, staff & service, property conditions & facilities
Everythinf was perfect, neat and clean, staff was polite too.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Yogesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Property cleanliness n fantastic rooms
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Basim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for holiday makers with abundant scenic views and several recreational activities to experience. Staff and services were high standards and worthy of applaud.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

RIAZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place on top of the mountains. Big rooms with big bathrooms. Good breakfast
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All amenities are good. Staff are helpful and guide you.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Acceptable for a 4 star hotel

- easy and good ski access - easy and good spa access - spacious rooms with comfortable bed - terrace in rooms were useful for smoking. - very small swimming pool - breakfast could be better. - Try other restaurants in other two hotels nearby, the MENZERE restaurant was awful in this hotel’s 4th floor
Stayed 1 night in Mar 2025
Verified

8/10 Good

Nidhi

Liked: Staff & service, amenities, property conditions & facilities
It is a good property overall - though the cleanliness and upkeep can be improved; carpets were stained and dirty; bathrooms had smell which was not good Food options were good but service in the restaurant was super slow; breakfast side it was good
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Sherif

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is good however the staff and services is not good , i stayed three days during these day i requested extra billows but no response also the recipient staff is not helplful at all, however the hotel facilities is goodand also the rooms is fine
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Ahmed Ali

Disliked: Cleanliness, property conditions & facilities

Average at best

Stayed at the hotel for 2 nights in a big group occupying 4 junior suites and a standard room. The property needs a major upgrade. It is quite run down and 4 rooms had an issue of clogging in shower and water stink that no one was willing to solve. The bed and pillow are not for someone who has a neck , back or any other issue since it could be harmful. Only decent point is location. And access to nearby activities via chair lift.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option for a family Ski Trip

Hotel staff is very friendly (while most do not speak EN they try their best to help) and helpful. Location is perfect, right in front of the slope access, the sleigh rental and the Shahdag Coaster. Ski shop, lift pas, and classes are all inside the hotel area which makes everything easy to sort it out. Restaurant is quite good and properly priced. Bar staff is always ready to help. The Spa facilities are quite nice and so is the Swimming Pool area. We did have some small issues in the room but the maintenance team was extremely fast to come and fix. Only 3 points to be improved: Toilet paper (looks like an A4 sheet of paper), Shampoo/Conditioner/Soap kit (very bad quality), and locker room (not enough space to sit/change). Besides that, I totally recommend and would definitely come back.
Stayed 6 nights in Feb 2024
Verified

4/10 Poor

Saurabh

Liked: Cleanliness
Disliked: Staff & service
Only advantage is location. Service is terrible and hotel is just artificial. My bathroom was flooded all over and they took over 1.5 hrs to send someone and an hour to clean it. It stinked all night though. Breakfast had limited vegetarian options and our orders were ignored! Room service steward demanded tips as a right! - lacked etiquettes! Reception checkout experience was too cold and no one even offers here to drop the luggage to the car. Even my kid had to scroll her own luggage in a so call 5 star luxury hotel! Not recommended at all. Stay in BnBs or other hotels.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Arif

Liked: Cleanliness, amenities
Great breakfast with wonderful winter activities and spa
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Zohaib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room and location for all the activities. Family friendly as well.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

SHAMAZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for family.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Anshu

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Turkish bath and sauna was the highlight. Breakfast had a lot of variety. Very nice stay!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

jasim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay good reception and restaurants are delicious food.. Mr.Sahil at breakfast restaurant was so helpful and kind .. thanks all
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It was the holiday and many guests there, the skiing is amazing. Very nice trip, will come again.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Alhassan

Liked: Cleanliness, staff & service, room comfort

Nice location amd clean hote

Good location and hote But need to improve staff quality Food expensive no restaurant out side hotel
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Mohammad Asif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel overall

Great hotel with world class amenities. Food and breakfast was amazing. Especially, Mr. Resid in food and beverages dept. was very helpful and kind, looked after my whole family. The overall experience was just top notch.
Stayed 5 nights in Dec 2022
Verified

6/10 Okay

DAURO

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is excellent and exceeded my expectations. The staff, however, needs better training (front desk).
Stayed 1 night in Dec 2022
Verified

8/10 Good

Ramil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024