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Whitney Peak Hotel Reno, Tapestry Collection by Hilton

3.5 star property
Hotel with a 24-hour fitness center, steps from Reno Arch

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Whitney Peak Hotel Reno, Tapestry Collection by Hilton

View from property
Exterior
Premium bedding, down comforters, in-room safe, desk
Breakfast, lunch, dinner served; American cuisine
Interior entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Gym
  • Parking available
    Parking available
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
The price is AED 680
AED 762 total
includes taxes & fees
13 Oct - 14 Oct

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, desk

Room, 1 Bedroom, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible (Mobility, Hearing, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 1 Bedroom, Accessible (Mobility, Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down comforters, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 2 Bedrooms, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Bedrooms, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Accessible, Executive Level (Hearing)

Premium bedding, down comforters, in-room safe, desk

Executive Room, 2 Queen Beds, Accessible, Executive Level (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Executive Level

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Accessible, Executive Level (Mobility, Bathtub)

Premium bedding, down comforters, in-room safe, desk

Executive Room, 2 Queen Beds, Accessible, Executive Level (Mobility, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Executive Level

Premium bedding, down comforters, in-room safe, desk

Executive Room, 2 Queen Beds, Executive Level

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility. Hearing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility. Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Accessible, Executive Level (Hearing)

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Accessible, Executive Level (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Accessible, Executive Level (Mobility, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Accessible, Executive Level (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Accessible, Executive Level (Mobility, Bathtub)

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Accessible, Executive Level (Mobility, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
255 N Virginia St, Reno, NV, 89501

What's nearby

  • Reno Arch - 1 min walk
  • National Bowling Stadium - 3 min walk
  • Reno Events Center - 4 min walk
  • National Automobile Museum - 8 min walk
  • University of Nevada-Reno - 13 min walk

Getting around

  • Reno Station - 2 min walk
  • Reno Tahoe Intl. Airport (RNO) - 11 min drive

Restaurants

  • ‪Top Deck Restaurant - ‬2 min walk
  • ‪Club Cal Neva Hotel Casino - ‬2 min walk
  • ‪La Strada - ‬2 min walk
  • ‪Cafe Whitney - ‬1 min walk
  • ‪Shim's Tavern - ‬3 min walk

About this property

Whitney Peak Hotel Reno, Tapestry Collection by Hilton

Hotel near Reno Arch
Located close to National Bowling Stadium and Reno Events Center, Whitney Peak Hotel Reno, Tapestry Collection by Hilton provides concerts and live shows, shopping on site, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site American cuisine restaurant, Roundabout Grill, offers breakfast, brunch, lunch, dinner, and happy hour. Fitness classes are offered at the 24-hour gym; other things to do include rock climbing. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • A front-desk safe, a banquet hall, and multilingual staff
  • Concierge services, a gift shop, and a 24-hour front desk
  • Guest reviews say great things the dining options, helpful staff, and location
Room features
All 310 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Designer toiletries, shower/tub combinations, and hair dryers
  • 40-inch flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 7.00 per night)
  • Secured covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 6-14 for adults and USD 6-8 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Roundabout Grill

Things to do

  • 24-hour fitness center
  • Fitness classes
  • Concerts/live shows
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (12000 square feet of space)
  • Meeting rooms - 6

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6 to 14 for adults, and USD 6 to 8 for children
  • Covered self parking fee: USD 7.00 per night
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Whitney Peak
Whitney Peak Hotel
Whitney Peak Hotel Reno
Whitney Peak Reno
Whitney Peak Hotel
Whitney Peak Hotel Reno Tapestry Collection by Hilton
Whitney Peak Hotel Reno, Tapestry Collection by Hilton Reno
Whitney Peak Hotel Reno, Tapestry Collection by Hilton Hotel

Frequently asked questions

Is Whitney Peak Hotel Reno, Tapestry Collection by Hilton pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

As of 23 Sep, 2024, prices found for a 1-night stay for 2 adults at Whitney Peak Hotel Reno, Tapestry Collection by Hilton on 13 Oct, 2024 start from $207.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

Self parking is available for USD 7.00 per night. Valet parking is available for USD 25 per night.

What time is check-in at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Whitney Peak Hotel Reno, Tapestry Collection by Hilton?

Check-out is at 11 AM.

Where is Whitney Peak Hotel Reno, Tapestry Collection by Hilton located?

Located in Downtown Reno, this hotel is steps from Reno Arch and National Bowling Stadium. Reno Events Center and National Automobile Museum are also within 10 minutes. Reno Station is only a 2-minute walk.

Whitney Peak Hotel Reno, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 597 out of 1083 reviews" "
Rating 8 - Good. 237 out of 1083 reviews" "
Rating 6 - Okay. 118 out of 1083 reviews" "
Rating 4 - Poor. 81 out of 1083 reviews" "
Rating 2 - Terrible. 50 out of 1083 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Rick

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional and they’re pet friendly!
Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Checked me in t 1 a.m. after a very delayed flight. Allowed me a late checkout and held my bags for a n afternoon departure.
Stayed 1 night in Sep 2024

10/10 Excellent

Chao-Shun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is a pet friendly property and there is a great dog park nearby. I do not like that the parking is a bit of tricky. But the staffs are very helpful so it is not a problem.
Stayed 2 nights in Aug 2024

10/10 Excellent

Justin

Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Stayed 1 night in Aug 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

2/10 Terrible

Sherrell

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was overbook due to improper inventory control, so we had to be sent to a different hotel about 15 mins away. We went informed of this until we arrived to the hotel and the hotel manager informed of the overbooking. She was very rude with her delivery
Stayed 1 night in Aug 2024

10/10 Excellent

Steffani

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rock climbing area and gym were exceptional.
Stayed 1 night in Aug 2024

8/10 Good

Mary

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was nice, and it's great that they allow dogs!
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Pastro

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything I like it
Stayed 2 nights in Aug 2024

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly on Virginia St. Great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph, Citrus Heights

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice & well maintained on the inside. Staff was top level in customer service. The room was very clean. Downside was there was very little amenities. What was the most discouraging, was for the amount of service fee to stay at this hotel, was the fact the parking garage was not attached to the property, it was across the street and down a little ways. Yet it didn’t have onsite security, nor staffed with a employee, and the garage was not well kept , like the hotel with signs posted, park at own risk and to top it off, the amount they charge to stay at there facility, they charge you $7 a day to park or $12 a day to go in & out. I paid $1600 to stay 3 nights, witch was surprising to have to pay to park in there parking garage, this was pretty surprising being that there associated with Hilton brand. But with that said this hotel is exceptionally nice and very well maintained, I would stay there again if in the area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a nice stay!!
Stayed 1 night in Aug 2024

8/10 Good

Melisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and conveniently located to our event.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large, clean, and modern. The hotel staff were friendly. The only complaint would be that several roads around the hotel were closed causing traffic congestion on our way to the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Minerva, Las Vegas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, nice clean room. The area is quiet and great location. I like the Cafe W happy hours - the food was delicious.
Stayed 1 night in Jul 2024

8/10 Good

Pamela

Liked: Cleanliness
Disliked: Property conditions & facilities
Air conditioning never got below 80°
Stayed 2 nights in Jul 2024

8/10 Good

Sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

4/10 Poor

John

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
So I am struggling how to review this hotel, because the amenities overall fit my needs as a business traveler. The hotel restaurant was excellent food & service. The gym/sauna & rock climbing is also very cool. My issue was senior management failed to address my 3 complaints over a 3 night stay regarding that my TV was not working properly which resulted in me not being able to watch a program I wanted to specifically watch on my second nights stay. Rather than give me another room or even offer a concession he spoke down to me in a very offense way. So to pay top $$ and get bad senior management service, unless you have an extreme desire to rock climb ....I have to say look to stay elsewhere when visiting Reno.
Stayed 3 nights in Jun 2024

10/10 Excellent

NEREIDA

Stayed 1 night in Jul 2024

10/10 Excellent

Tinisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great news
Stayed 2 nights in Jul 2024