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Atrium Ambiance Hotel

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Luxury
VIP Access
4.0 star property
9.2

Wonderful

Serene escape near beach and city

Perfectly situated near the beach and city center, this hotel offers a serene urban escape with spotlessly clean rooms and comfortable beds. Delight in a fabulous breakfast and unwind at the bar, where attentive staff ensure every evening is memorable.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 483
AED 593 total
includes taxes & fees
22 May - 23 May

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The price is AED 403
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 14 and younger are not allowed at this property; All guests older than 14 are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: EUR 25.00 (subject to availability)
  • In-room safe fee: EUR 2.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1041Κ013A0189300

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Children 14 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Atrium Ambiance Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Atrium Ambiance Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Atrium Ambiance Hotel on 22 May 2026 start from AED 483, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Atrium Ambiance Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Atrium Ambiance Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Atrium Ambiance Hotel?

Check-out is at noon. Late check-out is available for EUR 25.00 (subject to availability).

Does Atrium Ambiance Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Atrium Ambiance Hotel located?

Located in New Town, this spa hotel is within a 5-minute walk of Blue Beach and Town Beach. St. Anthony Gorge and Paleontological Museum are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 58 out of 96 reviews
Rating 8 - Good. 33 out of 96 reviews
Rating 6 - Okay. 3 out of 96 reviews
Rating 4 - Poor. 0 out of 96 reviews
Rating 2 - Terrible. 2 out of 96 reviews

Reviews

Verified

10/10 Excellent

Heta

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel all in all. Worth mentioning: great breakfast and location!
Stayed 11 nights in May 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, good service, the breakfast was amazing
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently renovated, very clean. Very courteous and helpful personnel.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. No coffee or tea making facilities
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Nice hotel in good location. Staff friendly and rooms small but nice. A kettle in the room but no tea or coffee sachets. The swimming pool was too dirty to use (cloudy and with sand) and mostly in the shade. Location good near the beach and the old town. Of course this makes it noisy - light sleepers might need earplugs!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room spotlessly clean, comfortable beds and choice of pillows! Fabulous breakfast. Location perfect. Only thing that let the room down was lack of usable storage space for clothes. Large wardrobe but only a few hangers and no drawers large enough to put clothes in.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Wunderful!
Stayed 9 nights in May 2023
Verified

10/10 Excellent

Felecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great location and has the best staff. They always go the extra mile to help you. They always so helpful.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Exceptional

This is my second trip to the Atrium Ambiance Hotel and it didn't disappoint. The room was great and the hotel is in a good location, close to the beach and not too far from the centre of Rethymno. All staff were charming and helpful and I would like to say a special thanks to the bar staff Sissy and Nikos who were really lovely and looked after us every evening. Would definitely recommend it to family and friends.
Stayed 7 nights in Jul 2023
Verified

2/10 Terrible

Genevieve

Disliked: Amenities
Booked a “Superior” room and they gave us a broom closet. We were supposed to have twin beds, but they gave us a king. Housekeeping then converted it into two twin beds pressed up against one another. Not like the photos at all (or my prior stay at the hotel). When I mentioned this, reception gave me he key to a larger room to look at. It was in line with the hotel photos, but the safe in this room was tiny and could not hold my valuables (the safe in the first room could). When I mentioned this, no further alternatives were offered so we chose the broom closet (and they charged me to use the safe). 12 tv channels worked, but 10 were in German (they offer 40 channels—this has nothing to do with the channels they tell you in advance they can’t get, these are the ones they offer but weren’t working). There is no maintenance person or manager before 9 or after 5. Bathroom was more of a wet room. Water temperature and pressure were inconsistent during the same shower. No working space in the bedroom or bathroom. Breakfast was disorganized and two of the breakfast ladies were unprofessional and irritating. Asked reception for a North American adapter. They gave me one for the UK. Asked again and they said they didn’t have one (that’s after two trips to reception). Receptionist was clueless when asked for a beach bed or restaurant recommendation. A very disappointing and uncomfortable two days. Will not return. Ever. Will never recommend.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Aylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren sehr zufrieden
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura ben tenuta pulita e silenziosa ottima per una bella vacanza di relax,personale super cortese,mia figlia ha avuto problemi con un virus intestinale la metre' di cui non ricordo il nome e stata superlativa con tutto lo staff,ogni giorno chiedeva delle condizioni, facendo preparare un pasto apposta per la dieta data dal medico dell' hotel . Cosa dire se divessi tornare a rethymno non avrei alcun dubbio a tornare in questo hotel .io darei anche una stellina in piu ..grazie per averci fatto sentire quasi a casa
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed hotel - uitgebreid ontbijt - prima gelegen dichtbij het strand. Jammer dat er geen parkeermogelijkheid is aan het hotel.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Paula

Liked: Property conditions & facilities
Relativ neues und sauberes Hotel. Sehr schöner Ess-und Poolbereich. Das Personal war immer freundlich und hilfsbereit.
Stayed 6 nights in Jun 2025
Verified

8/10 Good

Knut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt greit hotell. Standard har gått noe ned i det siste. Frokost ikke lenger som før
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Alle sehr freundlich, zum Strand nur 200m
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viikon matka. Joka päivä siivous. Hyvä ja runsas aamupala. Edullinen buffet dinner.
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr leckeres Frühstück sowie Abendbuffet. Die Regelung mit der Bezahlung der Getränke müsste nochmal überarbeitet werden. Man muss aktuell jeden Abend unterschreiben, wenn man die Getränke nach dem Aufenthalt zahlen möchte. Besser wäre es hier wenn sich das einmal im System für die Zimmernummer gemerkt werden würde. Sehr schöne Zimmer - Reinigung, wenn gewollt, jeden Tag. Trotz einem Zimmer mit Stadtblick konnten ohne Lärm super schlafen. Hotel sehr zentral und alles mit einem kurzen Fußweg zu erreichen.
Stayed 8 nights in Aug 2023
Verified

8/10 Good

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione fuori dal caos del centro, ma raggiungibile a piedi. Spazi nella camera ber organizzati.
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Estelle

Liked: Amenities
Personnel très accueillant, très bel hôtel
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren 8 Tage vor Ort und uns hat das Hotel wirklich gut gefallen. Das Essen war Abwechslubgsreich und sehr lecker. Es gab ein Vor-, Haupt- und Nachspeisenbuffet. Zum Strand waren es 2 Minuten Fußweg und die Altstadt war 15 min entfernt.
Verified

10/10 Excellent

Ismo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvä ja rauhallinen hotelli

Siisti, rauhallinen, melko uusi hotelli rannan tuntumassa ja kävelymatkan päässä keskustassa. Mukava henkilökunta. Sopii myös liikuntarajoitteisille. Hyvä aamiainen.
Stayed 6 nights in Apr 2023
Verified

10/10 Excellent

MARIANGELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura moderna,vicino alla spiaggia e con possibilità di raggiungere il centro a piedi. Camere pulite e ben arredate.Le camere che s'affacciano sulla strada principale sono un po' rumorose.La cucina pur essendo internazionale molto buona.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

PM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rapport qualité prix

Un grand bravo pour la restauration que ce soit au petit déjeuner ou diner avec qualité et diversité. Grande chambre avec excellente literie et beau balcon. Excellente isolation phonique. Salle de bains demande une rénovation. Problème d'écoulement de l'eau de la baignoire non solutionnée.
Stayed 5 nights in Sep 2021
Verified

10/10 Excellent

Ann Christin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk opphold

To helt fantastiske netter på dette flotte hotellet. Vi har nå bodd her 4 år på rad, kommer tilbake år etter år, topp service, kjempe gode senger, en helt fantastisk frokost med alt du måtte ønske deg å spise. Middags bufeene er også helt utrolig bra. Bare synd at magen blir så fort mett. Personalet gjør alt de kan for at oppholdet skal gå din vei.
Stayed 2 nights in Sep 2021