At Rethymno Palace, guests enjoy the Cretan sunshine at the private beach or poolside bar. The property has two Mediterranean restaurants and a spa for sensory treatments. Visitors can play beach volleyball or join boat tours, all while staying connected with free in-room WiFi.
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Reviews
8.48.4 out of 10
Very good
Popular amenities
Spa
Parking included
Free WiFi
Restaurant
Air conditioning
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View all photos for Deluxe Suite, Sea View (Panoramic)
Deluxe Suite, Sea View (Panoramic)
Highlights
Furnished balcony
Soundproofed
Private hot tub
Air conditioning
Heating
Refrigerator
TV
Blackout drapes/curtains
Sea view
35 sq m
1 bedroom
Sleeps 4
1 Double Bed and 2 Twin Beds
About the neighborhood
Located in Rethymno, Rethymno Palace is on the beach. Museum of Contemporary Art and Military Museum are cultural highlights, and some of the area's notable landmarks include Rimondi Fountain and Fortezza Castle. St. Anthony Gorge and Municipal Garden are two other places to visit that come recommended. Snorkeling and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hunting and horse riding nearby. Visit our Rethymno travel guide
Adelianos Kampos, Rethymno, Crete Island, 71400
What's nearby
Platanes Beach
2 min walk - 0.2 km
Rethimno Kart
9 min walk - 0.8 km
Rimondi Fountain
9 min drive - 9.1 km
Fortezza Castle
9 min drive - 9.1 km
University of Crete
9 min drive - 10.7 km
Getting around
Nikos Kazantzakis Airport (HER)
69 min drive
Restaurants
Taverna "Calamies
1 min walk
Mr. Gyros
18 min walk
Levantes
2 min walk
Finikas
3 min drive
Taverna Vergina
2 min drive
About this property
Rethymno Palace
Luxury hotel near Rimondi Fountain
Located close to St. Anthony Gorge and Military Museum, Rethymno Palace provides a beach bar, a poolside bar, and a grocery/convenience store. This hotel is a great place to bask in the sun with a beachfront location and beach volleyball. Treat yourself to a body treatment, hydrotherapy, or a manicure/pedicure at the onsite spa. Be sure to enjoy lunch, dinner, and Mediterranean cuisine at the two on-site restaurants. Enjoy the gym, as well as activities like boat tours. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool and a children's pool
Free self parking
Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
Express check-in, babysitting (surcharge), and massage treatment rooms
Room features
All 229 rooms feature comforts such as furnished balconies and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
Heating and ceiling fans
Free tea bags/instant coffee and electric kettles
Bathrooms with showers and tubs or showers
TVs with satellite channels
Refrigerators, daily housekeeping, and phones
All inclusive details
All-inclusive room rates at Rethymno Palace are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Area shuttle (surcharge) up to 75 km
Free self parking on site
Food and drink
Buffet breakfast available for a fee: EUR 15 for adults and EUR 7.50 for children
2 bars/lounges
2 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
Snack bar/deli
Restaurants on site
Dining Room Nafsika
Erotokritos
Things to do
Arcade/game room
Beach volleyball
Bicycle rentals
Billiards/pool table
Boat tours
Children's pool
Full-service spa
Gym
Library
Playground
Sauna
Scooter/moped rentals
Seasonal outdoor pool
TV in common areas
Family friendly
Arcade/game room
Babysitting (surcharge)
Children's pool
Grocery/convenience store
In-room refrigerator
Laundry facilities
Playground
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Barbecue grill
Beach towels
Garden
On the beach
Terrace
Full-service spa
2 treatment rooms
Aromatherapy
Body scrubs
Facials
Hydrotherapy
Manicures/pedicures
Swedish massages
Thai massages
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair-accessible path to elevator
More
1 building
4 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Refrigerator
Tea bags/instant coffee
More
Air conditioning
Ceiling fan
Heating
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurant.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
Airport shuttle fee: EUR 95 per vehicle (one-way)
An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 18230342
We should mention
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Rethymno Palace Hotel
Rethymno Palace Hotel
Rethymno Palace Rethymno
Rethymno Palace Hotel Rethymno
Frequently asked questions
Does Rethymno Palace have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:00 AM–7:00 PM.
Is Rethymno Palace pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Rethymno Palace?
Check-in start time: 2 PM; Check-in end time: noon. Late check-in is available during limited hours.
What time is check-out at Rethymno Palace?
Check-out is at 11 AM.
Does Rethymno Palace provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 95 per vehicle applies.
Are there all-inclusive benefits at Rethymno Palace?
Some rate plans available at this property are all-inclusive.
Where is Rethymno Palace located?
Nestled on the beach, this Rethymno hotel is within 6 mi (10 km) of St. Anthony Gorge, Municipal Garden, and Rimondi Fountain. Museum of Contemporary Art and Fortezza Castle are also within 6 mi (10 km).
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Reviews
Rethymno Palace Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great location, great faciaities staff was friendly and helpful. Location was ideal with the hotel having both beach and pool, beach is pebble so some may not like that. Highly recommend this place. Only warning is price does not include 15 E per day tax which would be nice if this was included in payment instead of asked for at the end of the stay/
Beautiful Hotel right on the beach. Air Con in first room did not work, they immediately tried to fix and after day 2 with still not Air con, they moved us to a different room.
Generally, my stay was great—starting with my room (#400), which I highly recommend if you don’t mind having two single beds. The view is great (pool and ocean view).
As always, there is one minor “problem” if we are picky. At one point I asked one if the younger server-helpers whether there was water available (because I asked after the breakfast buffet closed). Instead of going to check, he told me to go and check.
The one server, Evaggelia, was fantastic!
Verified traveler
Stayed 3 nights in Aug 2022
6/10 Okay
john
15 October 2022
Liked: Cleanliness
Blocked drains that smell constantly on your balcony.
Drilling at 6.55 am.
Sea view rooms are not side view rooms. Hotel has no sea view rooms.
Miwadi for breakfast replacing fresh juice. Food ok but disappointing choice apart from breakfast.
V clean nice pool area, beach has a lovely view but dont try swimming with out protective shoes.
4 star premises. Could be better with attention to details. Cant blame the general staff they are v nice.
Schönes Hotel direkt am Strand - toller Pool. Angenehme Zimmer - groß und sauber. Der Service im Restaurant nicht immer freundlich. Essen landestypisch; Auswahl OK.Sehr freundlicher Service an der Rezeption.
Mysigt hotell med fin utsikt (om man har utsikt mot poolen + havet som oss). Vi bokade All-inclusive vilket var mycket bra. Dem har varierande mat från lunch till middag dessutom inte samma samma lunch varje dag. Bra variation! Dem har sin egna Beach Bar/Taverna som är precis vid stranden/havet. Vi är i helhet extremt nöjda med detta boende. Värt vartenda öre!
Nach dem Wechsel in ein anderes 5*Hotel ist die Qualität des Rethymno Palace noch deutlicher geworden.
Sehr schöne, saubere und gepflegte Anlage.
Sehr strukturiert die Arbeitsweise des erfahrenen Personals.
Nicht nur Aushilfen oder Schüler:innen beschäftigt, sondern auch motivierte ältere Mitarbeiter.
Sicherheitspersonal vorhanden.
Wir empfanden es als ruhiges Hotel.
Zwei mal die Woche kretischer Abend.
Wir empfehlen es auf jeden Fall.
Hotel war sehr gut, Räumlichkeiten waren sauber sowie ein schönes Zimmer . Der Transfer war nicht wie angegeben Inklusiv, mussten 120 Euro 1 weg Taxi bezahlen. Rezeption fühlte sich nicht verpflichtet aufzukommen für dieses Problem. Schade :(
For mye fokus på all inklusive gjester, om man ikke har det selv. Går litt utover service på steder hvor det ikke er all inklusive gjester. Kamp om solsenger både rundt basseng og på strand. Ikke nok solsenger.
Rent og fine rom, men litt små. Fine bad.
Vidar
Stayed 7 nights in Jul 2022
8/10 Good
Carla Maria
4 July 2022
Liked: Cleanliness, staff & service, amenities
Piscina e spiaggia comode. Ristorante con molte offerte e self service. Purtroppo le camere con richiesta di tre letti hanno un divano durissimo con lenzuolo appena appoggiato, improponibile.
Carla Maria
Stayed 7 nights in Jun 2022
6/10 Okay
Atar
30 June 2022
Liked: Cleanliness, staff & service
Hotel propre dans l ensemble mais equipements et decoration vieiillote. Coffre fort payant, climatisation vieille et longue au fonctionnement. Une seule par carte par chambre, petit dejeuner moyen. Prestation correcte mais n equivaut pas a celle d un 5 etoiles.
Atar
Stayed 3 nights in Jun 2022
2/10 Terrible
Verified traveler
25 June 2022
Liked: Cleanliness
Disliked: Staff & service, room comfort
Kein 5-Sterne-Service
Wir haben ein Open Plan Sea View für 2 Personen gebucht und beim Check-in ein solches Zimmer in der obersten Etage bekommen. Es war etwa so groß wie bei der Buchung angegeben und hatte einen wunderschönen Meerblick. Allerdings war es bei Ankunft nicht klimatisiert und ca. 30 Grad heiß. Trotz Einschalten der Klimaanlage auf höchster Stufe und dem Versuch bei laufender Klimaanlage zu schlafen, wurde es nicht „kälter“ als 28 Grad. Nach einer schlaflosen Nacht baten wir um ein anderes Zimmer, z. Bsp. 1 Etage tiefer. Wir wurden aber mehrfach abgewiesen ober bekamen Zimmer einer schlechteren (bzw. günstigeren) Kategorie ohne finanziellen Ausgleich angeboten. Erst bei unserer 5. Beschwerde und nach 2 heißen Nächten bekamen wir 1 Zimmer 1 Etage tiefer, welches bereits offensichtlich mindestens 1 Tag frei war. Aber auch hier war die Klimaanlage offensichtlich zentral in ihrer Leistung gedrosselt und eine Kühlung unter ca. 26 Grad Raumtemperatur war selbst bei 24 Stunden eingeschalteter Klimaanlage nicht möglich. Bei unserer Buchung über Expedia hatten wir einen Late-check-out von 2 Stunden mitgebucht. Dieser wurde uns von der Rezeption verweigert und erst nachdem wir bei Expedia angerufen haben und diese mit dem Hotel telefoniert haben, wurde er uns gewährt. Fazit: Ein eigentlich schönes Hotel, aber unfreundliche und respektlose Mitarbeiter an der Rezeption, bei denen man wie ein Bittsteller abgewimmelt wird, wenn man das möchte, wofür man beim Check-in bezahlt hat.
Très bel établissement soigné et confortable. Beaucoup d'espace ce qui permet de ne pas avoir l'impression que nous sommes collés aux autres. Le bémol : l'accès à la partie détente (massage, sauna) qui est payant et relativement coûteux au regard du reste.
La vue sur la mer, les chambres refaites sont des points positifs de l hôtel.
Dorothée Marie
Stayed 7 nights in Apr 2022
4/10 Poor
jessie
26 October 2021
Liked: Room comfort
Disliked: Staff & service
Disappointing
Beach area did not match the photo it was rough and full of stones very difficult to actually get in the sea without hurting yourself, staff did not ask how our stay was and they charged us for an extra card for our room. The food was not 5 star standard looked like it was going stale. 3 star hotel at best.
jessie
Stayed 2 nights in Oct 2021
6/10 Okay
Yvonne
23 September 2021
Liked: Staff & service, amenities
Das Hotel ist insgesamt schön das Essen ist abwechslungsreich und schmeckt gut. Personal sehr freundlich und aufmerksam!
Auf Grund von Covid 19 sind die Zimmer nur jeden zweiten Tag gereinigt worden, was uns erstaunt hat und kein Sinn macht.
5 Sterne sind nicht angebracht, gutes 4 Sterne kann man sagen. Am Pool wurde schon morgen früh die Liegen mit Badetücher besetzt! Sehr ärgerlich!
Der Dress Code wurde überhaupt nicht eingehalten und auch nicht hingewiesen.
yvonne und Claudio
Hello the personnelle. Needs more training not highly qualified for the treatment they provide
They are nice persons polite etc
But do not meet the expertise.
The rooms should meet more spa standards
Like the hotels presentations are very impressive
Eranuhe
Stayed 4 nights in Jul 2021
2/10 Terrible
YASMINE
16 July 2021
Liked: Cleanliness
Disliked: Staff & service, room comfort
Le pire des hotels.
Demie pension ......ne prenez pas cest une blague, nous avons mange dehors tous les jours.....
1 seule clef de chambre pour 4......
Personnel de reception insolent et agressif......
Je fréquente les gotels 5 étoilés minimum 4 a 5 fois par an, celui ci est le premier hotel dont le staff de la reception est aussi irrespectueux et limite insultant, en appelenat la reception pour indiquer que le coffre ne fermait pas le réceptionnistes ma carement raccroché au nez, et a complètement nié lorseqie je suis descendu les voir, la responsable a dit quelle regarderai les enregistrements caméra mais biensure aucune nouvelle.
Personnel de la bputique adorables ainsi que les 2 restaurants, mais lhotel est hyper mal géré, le menage na pas zte fait un jour et on nous simplement explique que la femme de menage aetait absente. le directeur n'est sorti nous parler qu'une fois il a pensé qu'il y avait un souci de paiement avec hotel.com et expedia mais ne sest jamais montre lorseque son réceptionniste ma raccroché au nez! Il ne la même pas mentionné.
Vraiment dommage que ca soit limage de la grece que l'on a gardé, cest un pays qui a tellemebt besoin de tourisme, mais les gens comme le staff de cet hotel s'en fichent car ils ont un travail! Et ne pensent pas a ceux qui n'en ont pas.
Cest clairement le pire des hotels 5 etoiles que jai vu de ma vie, fuyez .....