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"I had a really great stay at this hotel. Everything was modern, clean, and comfortable. My room was lovely — very cozy bed, stylish bathroom, and even a fridge, which was super convenient. The whole place feels really well looked after. I stayed in autumn and it was so peaceful. There’s a beautiful little stream behind the hotel, and the pools and outdoor spaces look amazing — perfect for summer. The location is quiet and relaxing, though there aren’t many restaurants nearby. It’s about a 10-minute drive to Quillan. The staff were fantastic — really friendly, welcoming, and professional. The front desk service was excellent, and the waitress at the restaurant was lovely too. Parking on-site was easy and convenient. I truly enjoyed my stay and would love to come back in the summer to enjoy the pools and sunshine!"

"Staff were pleasant. We were a bit disappointed in the size of the room. We thought that with the hotel catering to skiers with all their equipment that the rooms would have been bigger. "

"Beautiful location, lovely staff, incredible valley view from the room. Road tricky for night driving. Hotel dated but comfortable. Food excellent but restaurant menu limited. "

"While the property is nice and the location is as good as advertised, the stay was very subpar, highlighted by two glaring problems: 1) Absolutely no staff on Sunday for our arrival. No front desk staff to check in, no guest services for questions - nobody. 2) No air conditioning made the spacious room uninhabitable, and sleep was incredibly hard to come by during the terrible heatwave that the region was experiencing when we were there."

"This place was great! Staff was so friendly and accommodating. The breakfast was delicious! The ambiance was infectious!! "

"Hotel in dire need of an update. Staff varied from rude to nice."

"Did not meet expectations for described "panoramic" room. The room had a tiny terrace facing the rear of the hotel onto a hillside. No view whatsoever. "

"The location of this hotel is fabulous and we love the option to get family apartments with multiple rooms and different bed configurations. However, we were surprised that some basic amenities were not provided. For example, there is a coffee machine but no filters (maybe a French press would be better - no need for filters). Also no large bowl for salad and nothing that can go in the oven (baking tray, casseroles). No dishwasher tabs or dish soap or dish towel, but they do expect guests to do the dishes. The dishwasher takes hours, making it impossible to do dishes and put them away (as requested) after breakfast but before checkout. We'll be aware for next time, but it would have been good to have more communication about this. Also when we arrived we were given an apartment that hadn't been cleaned. They quickly gave us a different one that was clean, but unfortunately didn't have as nice a view as the original one given to us. "

"Location is key, opposite Fort Mont Louis, 15 m to ski areas. Hotel accepts dogs. The spa isn't attached, you need to have dressing gown or slippers! Only two changing rooms so easier to go back to room. It's a little tired but early mornings and just after lunch practically empty before the skiiers return! Reception was a little surly but the restaurant menu and staff were excellent. Value for money, don't be put off by the cafe basic entrance. Rooms have been renovated, large king size bed, walk in shower. A bit tight for space but for one or two nights, comfortable sleep and hot water. "