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"Great staff. Friendly staff and greet pool. "

"Clean comfortable room, all requirements met , tissues hair dryer, iron Whilst eating breakfast did notice through the window that the outside patio area needed a good sweep . Friendly polite staff very helpful and they smiled !!"

"Lovely stay to celebrate wedding anniversary. Staff helpful and courteous. Breakfast first class and handy car oarking"

"Lobby restaurant better than roof-top restaurant. Shower very good. Toiletries plentiful. Too many unmarked light and electrical switches. Luckily some seemed to come on automatically. Location is excellent for trains and easy walking access to York Minster and the tourist attractions. National Railway Museum currently very distant to access, due to reconstruction."

"The property had an elegance about it that made it very charming. Everything has been kept up really well. The facilities in the room were excellent. The hotel is literally steps away from both the train and bus stations that made it ideal for our travel. The most outstanding thing about the Milner was its staff. They were extremely kind and helpful. They went out of their way to help us."

"The reception staff were incredibly friendly and welcoming, making check-in smooth and pleasant. The room was clean and well-maintained upon arrival, and the service the next day was truly impressive. Housekeeping did a fantastic job — they cleaned thoroughly, changed the bed linen, and neatly organised everything in the room while we were out. I had booked a King Size Room with a City View. While the room itself was comfortable and spacious, the view was a bit underwhelming as it included a nearby construction site with a noticeable pile of sand just a few meters below. That was the only slight letdown in an otherwise pleasant stay. Aside from that, everything was superb — excellent service, cleanliness, and a comfortable stay overall. Thank you to the team for the warm hospitality!"

"Great hotel. Good service"

"Comfortable room in which you could actually control the AC for hot or cold. Rare! And the breakfast was very good, lots of choices and well prepared and presented. I’d stay again definitely"

"Beautiful old world hotel in a great location for exploring York. Staff couldn’t have been more helpful - every staff member we encountered was simply outstanding. "