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"Clean, cosy rooms with all amenities. Location is great, all attractions of Lucerne are within walking distance. Great connectivity to station and bus stop, mostly walkable. Local bus stop is right in front of the hotel. Polite and helpful hotel staff. Breakfast spread is also good. "

"Great hotel, staff amazing!!"

"Excellent "

"Excellent "

"Everything fantastic"

"Great location, staff, conveniently located 5 min walking distance from station "

"First and foremost the Staff was very attentive to our needs whether we needed extra pillows, extra blankets, any info or recommendation on sight seeing or restaurants to eat at the staff was great. It was my wife and two 21 year old daughters staying at the Novatel for 5 nights for holiday from the States. . Rooms very clean. Hotel located in a good location. Not very touristy (which we like) but walkable to train station (about 20 minutes). Lots of restaurants to choose from on the walk toward train station. Grocery store across the street 2minute walk. "

"Lovely old heritage type hotel, super large rooms and hotel allows you to clear the mini bar once at no charge."

"A great place to stay if in Zurich - definitel going back."