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"Unexpected stay"

"House keeping never brought any more coffee to the room for the 3 nights I stayed. The room was good except…..the toilets should be adult height not child height. I know it wasn’t labeled a handicap room but the higher toilets was all that was missing "

"I truly enjoyed my stay at the Embassy Suites in Charleston WV. When arriving there was an event going on which did not impact my stay at all. I was in a room with no TV but a remote, I called front desk and they changed room instantly the only thing I had to carry everything back down to 1st get new key and go back to new room. The front desk attendant should have met me at room. I ordered room service and it was delivered quickly. The breakfast was excellent. I would definitely go back!"

"We really loved our stay here. It was in the perfect location for us and what we wanted to do, enough parking spaces so we were always able to park at night. The room was very spacious and the bed was so comfy! The pillows were a bit on the small side but im not sure if thats an American thing or not. The only slight issue was when we were using the shower as the tap was kind of hanging out the wall so we had to be very gentle using the pull switch to alternate the water flow to the shower head. The breakfast was good ,(cinnamon toast crunch and waffles were out breakfasts of choice) and the laundry room came in handy as we purchased some nice clothes from a few goodwill stores we visited. Overall its a great wee hotel and we would definitely stay here again. We also felt very safe here despite not knowing the area at all."

"It was close to where I needed to be. There was a mall close by with Gabes. It was on the river. The breakfast was amazing."

"Very good."

"Everything was so nice and clean, staff was super friendly! My daughter loved the pool! "

"Clean room, great staff, nice pool"

"Needed an airport hotel because I had a 5:30 am flight. This property was convenient and easily accessible."