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"Really nice views of the ocean/harbor, extraordinary. helpful staff. I did find a bus from the beach that dropped us near the hotel but it didnt go to the ferry stop "

"The place is well located, just minutes from the ferry port. It was easy to find and the hotel had sent great communications before. Reception was good and the check-in quick and helpful with useful info about the islands. Room was big and spacious. It’s an apart hotel so we had a small kitchen area as well as a separate bedroom. Shower room was a bit dated and the shower was a bit small for comfort. Breakfast was fine - reasonable choice of continental breakfast.lipari was beautiful - so glad we stayed. One huge bonus of this hotel was the lovely pool area. Only 6 or 8 sunbeds but the pool and the space was great. A fab choice I think "

"Very nice property. Walkable to downtown shops and restaurants. Staff very hospitable. Most comfortable beds of my entire vacation. Nice pool. Only thing missing was a heated jetted tub. "

"Beautiful location! Short walk to town and plenty of options to get back up after :) The view is stunning!!! "

"second year coming here..brought some of the kids this year next year we bring the rest. its truly a nice place. good service and great people in a special location"

"Amazing location with superb atmosphere, food, drink, spa and options to explore outside of the hotel and across the other islands. The hotel staff especially are the most amazing team we have ever experienced. "

"Great place, a mile away from town, very walkable. Staff was fine. The only draw back was (I assume was the owner) literally had a meltdown, was screaming at the staff and at one point threw a chair across the room. "

"Tried to cancel 3 days before and they were not allowing. Orbitz booked the wrong island and they wouldn't let us out."

"Staff were unfriendly and used one of the seating areas as a smoking area although my kids were sat there. I discovered this later and was very cross about this as they just smoked over my kids. Shower was very loud and faulty. The driver was fantastic who picked us up from the port and extremely kind. The pool area is very nice which was the best bit. Staff seemed to see holiday makers as an inconvenience. The photos of the hotel on the website were very flattering so I had much higher expectatations for my stay. Breakfast was pretty good. Main waiter very grumpy. Female waitress very kind.There were no snacks available during the day and mealtimes were very rigid and limited. There seemed to be an outdoor bar which was not in use. With a bit more effort and modernisation this could be a really good hotel as it had great grounds and in a quiet part of the resort but about 20 mins walk to all the bars, restaurants Vulcano is a cute place. Quiet resort with a few nice bars and restaurants and opportunity to visit the other islands. Knowing what I know now I would stay in Panarea or lipari over staying here"