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Hotel Cristal Palace

3.0 star property
Hotel with free breakfast, in the vicinity of Rio de Janeiro Botanical Garden

Choose dates to view prices

Reviews

6.2 out of 10

Popular amenities

  • Hot Tub
  • Spa
  • Room service
  • Breakfast included
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Double Room

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Minibar
Cable channels
Laptop-compatible safe
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Minibar
Cable channels
Laptop-compatible safe
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Twin Room

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Minibar
Cable channels
Laptop-compatible safe
Daily housekeeping
  • 10 sq m
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Map
Rua Francisco Otaviano, 56, Copacabana, Rio de Janeiro, RJ, 22080-040

What's nearby

  • Copacabana Fort - 2 min walk - 0.2 km
  • Arpoador Beach - 3 min walk - 0.3 km
  • Copacabana Beach - 3 min walk - 0.3 km
  • Ipanema Beach - 5 min walk - 0.5 km
  • Christ the Redeemer - 16 min drive - 9.6 km

Getting around

  • Rio de Janeiro Central Station - 11 min drive
  • Ipanema-General Osorio Station - 11 min walk
  • Rio de Janeiro (SDU-Santos Dumont) - 21 min drive

Restaurants

  • ‪Copacabana - ‬4 min walk
  • ‪Boteco Colarinho Escondido - ‬1 min walk
  • ‪Marine Restô - ‬4 min walk
  • ‪T.T. Burger - ‬1 min walk
  • ‪Apetite Café - ‬3 min walk

About this property

Hotel Cristal Palace

Hotel near Rio de Janeiro Botanical Garden
Located close to Parque Henrique Lage and Christ the Redeemer, Hotel Cristal Palace provides a free breakfast buffet, a rooftop terrace, and laundry facilities. For some rest and relaxation, visit the hot tub. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a gym.
Other perks include:
  • A roundtrip airport shuttle (surcharge), free newspapers, and laundry services
  • Multilingual staff, a front-desk safe, and tour/ticket assistance
  • Luggage storage, a 24-hour front desk, and an elevator
Room features
All guestrooms at Hotel Cristal Palace have perks such as 24-hour room service and laptop-compatible safes, as well as amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • TVs with cable channels and DVD players
  • Daily housekeeping, desks, and phones

Languages

English, Italian, Portuguese

Similar properties

Terrace/patio

Luxury property at Rio de Janeiro

  • Free WiFi
  • Outdoor Space
Luxury property at Rio de Janeiro

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Offsite parking available (BRL 30 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 10 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: BRL 130 per vehicle (one way)
  • Nearby parking fee: BRL 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Cristal Palace Rio de Janeiro
Hotel Cristal Palace
Hotel Cristal Palace Rio de Janeiro
Hotel Cristal Palace Rio De Janeiro, Brazil
Hotel Cristal Palace Janeiro
Hotel Cristal Palace Hotel
Hotel Cristal Palace Rio de Janeiro
Hotel Cristal Palace Hotel Rio de Janeiro

Frequently asked questions

Is Hotel Cristal Palace pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Cristal Palace?

Check-in begins at 2 PM.

Does Hotel Cristal Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BRL 130 per vehicle applies.

Where is Hotel Cristal Palace located?

Located in Copacabana, this hotel is 3 mi (4.9 km) from Rio de Janeiro Botanical Garden and within 6 mi (10 km) of Sugar Loaf Mountain and Parque Henrique Lage. Museum of Modern Art and Arcos da Lapa are also within 9 mi (15 km). Ipanema-General Osorio Station is 11 minutes by foot and Estação 1 Tram Station is 13 minutes.

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Hotel Cristal Palace Reviews

Reviews

6.2
Rating 10 - Excellent. 14 out of 129 reviews
Rating 8 - Good. 31 out of 129 reviews
Rating 6 - Okay. 45 out of 129 reviews
Rating 4 - Poor. 29 out of 129 reviews
Rating 2 - Terrible. 10 out of 129 reviews

7.2/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10

Staff friendliness and service was excellent. I will return.
Stayed 17 nights in Apr 2018

8/10

Hotel bastante antigo e convencional, muito bem localizado... consta que tem estacionamento, mas vc tem que pagar uma taxa extra... assim como tem que pagar na entrada mais uma taxa de 10% de serviço que não consta no anuncio
Stayed 2 nights in Feb 2018

6/10

Café da manhã deixa a desejar, fraco, frutas passadas, queijos com péssima aparência, pouca variedade
Stayed 2 nights in Feb 2018

10/10

Compacto e super completo. Localização e atendimento são os grandes diferenciais.
Stayed 3 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

4/10

A gestao do hotel é feita pelo proprio gerente - que tem um nivel de amabilidade, hospitalidade e simpatia, beirando o zero. Ambientacao bem ultrapassada. As janelas dos quartos sao pequenas. Experiencia de check-out bem primitiva. De qualquer forma e sendo junto, pela localizacao e preço vale o custo/beneficio.
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

4/10

Stayed 4 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

6/10

Infelizmente tive alguns problemas no hotel. Principalmente quanto ao tratamento do gerente . No check in quiseram cobrar 10% que não existia pois a hospedagem foi toda paga pelo site e esse não informava mais nenhum tipo de cobrança. Bati o pé e não paguei e eles depois viram que a cobrança era indevida. Depois me deram um apto que tinha a porta que não fechava. Trocaram de quarto. O tratamento de todos os funcionários do hotel e muito cordial, são muito prestativos mas infelizmente o gerente italiano não e uma pessoa fácil de lidar e me destratou tanto que cheguei a chorar. No último dia me pediu desculpas. Mas não adianta ... deveria não ter feito o que fez . Fiquei mais duas noites na cidade e ao invés de ficar no mesmo hotel eu troquei de hotel. Isso mostra que quem perde é ele mesmo ....
Stayed 3 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10

Stayed 4 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10

O hotel é bom. Houve um pequeno problema no check-in com a reserva, mas foi imediatamente resolvido. Fomos tratados com muita hospitalidade e educação. O hotel é muito bem Localizado e os quartos estão bem equipados.
Stayed 2 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

6/10

Não gostei muito do atendimento.
Stayed 2 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10

Excelente!
Stayed 3 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

10/10

Adorei tudo perto uma suíte enorme funcionários super atenciosos chuveiro muito bom café da manhã perfeito nota 10
Stayed 9 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10

Estuvo bien, fui por una sola noche
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10

A localização é ótima. Os funcionários do hotel são muito atenciosos. Os quartos pequenos, porém confortáveis. O ar condicionado não é muito eficiente. A decoração deixa a desejar, mas isso é o que menos importou.
This review was submitted before 2018 and has not been verified.

8/10

The service provided by the staff was outstanding. They were very helpful.
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

6/10

This review was submitted before 2018 and has not been verified.

4/10

O quarto estava limpo e o service de limpesa foi excelente. A gerencia de hotel e agradavel e oferece ajuda e informacoes utiles
This review was submitted before 2018 and has not been verified.

4/10

This review was submitted before 2018 and has not been verified.

6/10

This review was submitted before 2018 and has not been verified.

4/10

Diz que existe estacionamento: nao é 100% verdade. Fiz ter um convenio com o estacionamento da frente, para 2 vagas. Chegando la, mesmo o dono (um itliano mal educado), dizer que tem uma vaga, o estacionamento não aceita. Tive que buscar outro local, tipo um shopping e claro, com preço mais alto.
This review was submitted before 2018 and has not been verified.

2/10

This review was submitted before 2018 and has not been verified.

6/10

Fue cómoda y agradable por la cercanía con las playas de Rio
This review was submitted before 2018 and has not been verified.

8/10

Cortesia dos funcionários e ótima localização. Preço justo.
This review was submitted before 2018 and has not been verified.

6/10