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"We arrived early and we were kindly allowed use of the spa, pools, sauna and steam room. Service is second to none. We would have liked to have eaten at Sean Rankin’s restaurant but, unfortunately there was a wedding being held there. Our meal in Fletchers was very good. Our (cosy) room was on the top floor but next to the lift, which was fortunate. Everything was spotless and the bed was extremely comfortable. Very efficient room service. "

"Clean, quiet, friendly, convenient. Breakfast good."

"A great stay . perfect central location. Surprisingly good choice at breakfast. My only slight negative is that on hotels.com website I understood the parking was at he hotel , but was at a local q park. More finding places in a busy city and not able to easily go back to car to leave or collect things although a few mins parking by hotel ok for main luggage.Costly parking too despite discount ,Would however go agaon as otherwise perfect"

"Arrived before check in to leave bags. When we returned later we got our rooms really quickly. Staff were very friendly and helpful. Few minutes walk and arrive at shops, cafes and bars. We liked the quirkiness of the hotel. Slept well . We didn’t have breakfast. Would stay again "

"Fantastic Hotel! "

"Altogether an amazing hotel that connects to the train station for maximum convenience. It was classy and swanky at the same time. "

"Lovely stay friendly staff breakfast was plentiful and tasty"

"Great place to stay"

"Lovely hotel in a quiet area, short walk in to York. Staff were great. "