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"Not the hotels fault, but that road leading to the hotel sucks it’s really bad and i was in a pickup truck . Very bumpy and wild. Not fun at all . Hotel is 2 stars at best. However staff was great 5 stars to them , very attentive and courteous . They did the best they could to make us happy and that made a big difference . "

"Every was great as usual!"

"Beautiful setting in front of the lake. Great dinner service."

"This hotel was AMAZING! For anyone who has accessibility issues, I would contact the hotel in advance and ask to have a room near reception/the pool. We actually timed it once and the walk was over 4 minutes to our cabin and there were lots of stairs. We're all able bodied so it was fine but I can imagine this would be difficult for some. The restaurant food was delicious. The breakfast was a buffet and it was amazing. We had 1 dinner onsite on our last day and all the food was incredible but it's significantly more expensive than eating in San Juan Del Sur. Most days, we went into town to grab a late lunch or fried chicken or street meat for dinner later. All in all, it was incredible. The pools were super fun, my kids loved the water slide and the waterfall jump. We saw howler monkeys. Watch for the monkey poo on the deck. The staff do a good job cleaning it up but it's still there sometimes. The horseback riding from the property isn't crazy expensive, it was like $46/horse, which was very reasonable. I had already booked a private tour through someone else so we stuck with that. The room does have an inventory that you're supposed to review within 3 hours of checkin, the bowls and drapery rod were missing from our room so I reached out to them. The front desk use WhatsApp and are very responsive. Also, something to note, the power went out 3 times during our visit, only 1 time was it for over 30 minutes, the other two times were short. Just something to know. "

"EVERYTHING was perfect."

"Excelente "

"Awesome place , very friendly staff "

"A+"

"Perfect ! Staff very friendly and professional Will come back for sure "