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"Great location. Wonderful staff"

"The grounds were beautiful. Beds were very comfortable and the rooms were very quiet. The staff was attentive and courteous."

"The hotel was welcoming and offered many options a for different types of travelers. I was traveling solo this time and they were so very accommodating and helpful as it was my first time visiting. They provided easy solutions to my questions, and also we always so kind in passing and in working together in the lobby, restaurant, or room services. They have other facilities that time did not warrant my use this time but look amazing including beach access, a gym, and pool. Will need to see if I can bring the family another time to enjoy all the amenities. The rooms have such thoughtful and charming touches like mini fridge and kettle, coffee and tea services and spacious closet space. Parking is abundant on the surrounding streets that they will validate which is amazing. "

"Great location and rooms very smart."

"Clean and efficient w parking. "

"Met by Sonia in reception who was just so very helpful. Hotel provided us with bikes to explore the town. Such fun. Then Ricardo helped us get tickets to the Puccini concert in the San Giovanni. We loved Lucca and it was in no small part owing to the lovely people we met in the hotel and in the city. "

"Overall excellent "

"Grand hotel Cappuggi did not disappoint. I stayed with my 3 children for 10 nights end of june , start of july. Very reasonably priced 4* hotel experience haf by all. A little out of town (2 miles) but free shuttle bus (or taxi if not available) shows excellent customer care. Receptionists very helpful, cleaners nice and cheerful. Fabulous swimming pool essential in 38° temperatures. Football and tennis available. Ball provided keeping my boys well entertained. Thiroughly recommend this hotel as a point from where to explore Tuscany and further afield. "

"Friendly staff"