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"Great location, excellent staff in every area. A favourite hotel since 1989."

"Good stay. Staff were friendly. Room was comfortable, bathroom clean (great shower). Beautiful views of the bay. Easy walk into town."

"Staff on reception and cleaning lady were fantastic, two of the bar staff were not. The standard of food years ago wasn't very good, tried it again as the menu had changed and again still appalling.. found the peeling from onion mixed in with pulled pork, and the pulled pork was full of fat.. Sent it back and was given a madras as a replacement which was sent back again as it tasted like it come from a can, extremely bland and no heat at all.. very dissatisfied with the food since the Jamaican inn has been taken over by a chain.. Such a shame as the building and rooms are fantastic and in a good location."

"All just ok. Staff great"

"We had beautiful 4 bed lodge for Easter. "

"Great night’s sleep…brilliant view"

"Our stay didnt include bar nor the gym, so can’t comment on theses areas"

"Clean room, comfortable bed, nice staff, "

"Despite being a dog-friendly hotel, it was clean. There were also no hairs whatsoever under rhe bedsheets on arrival. There was some wear and tear, such as a broken bedside table drawer which had been glued together poorly, some wear and tear in the bathroom, on wardrobes. The view over the sea was lovely, and the room was enormous (2 bunk beds and a king bed - sleep 6 room, we went as a couple with 2 young children). The room was quite quiet, it was warm. The hotel was very childfriendly for younger children, with multiple kids movies showing at the little cinema (we did not go as we have our own home projector setup and had seen all the movies showing), the pool looked nice, and there was a soft play area, plus some free games and paid pool table (£1/play). The breakfast food was okay, the vegan burger at the restaurant was nice. There's a lovely ice-cream shop not far - called Freddo's - it's a short 5 min drive/ 20 min walk on a nice weather day, with a very pleasant staff and delicious cornish ice creams. ChatGPT reccomended we go there and it didn't disappoint, and I make my own ice cream at home. I'd happily stay at this hotel again, despite not owning a dog, nor wanting to, so don't be put off by dogs, because Newquay in general is extremely dog-friendly anyway and you'll see loads everywhere. "