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"Loved every bit of this beautiful art deco hotel. Have stayed here twice and it does not disappoint but we were very fortunate to have superb suites on the highest level. The views from this hotel are just incredible and the location is perfect and so close to so many shops and the Empire State Building. The hotel does need some TLC but it all adds to the charm. Gorgeous hotel. "

"Great location for Central Park, Times Square, Rockefeller Plaza. Breakfast included was great."

"Location was excellent to get around in NYC"

"Great stay. Great location. Had everything we needed and nothing we didn’t. "

"Absolutely wonderful experience every single time Ken is amazing.Alex and danny are wonderful Unfortunately, I don't recall the other people's names.But every single employee of the hotel is an absolute sweetheart, including the lady.That services the twenty fifth floor"

"Great hotel! Great service! Very clean and safe. Also very friendly staff. In a fantastic spot to explore Times Square and easy to catch a cab from out front. Also, free drinks included for the awesome bar next door. 5 stars! Will stay again"

"Perfect for what we needed! "

"We will forever cherish these beautiful moments at this beautiful and iconic hotel the Lotte Palace"

"I liked that the hotel was clean and service was great. However, on sidewalk near hotel many homeless individuals and also stink of fecal and urine."