Holiday Rotorua

4.5 star property
Luxury hotel, walk to Polynesian Spa

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July 2024

Photo gallery for Holiday Rotorua

Classic Apartment  | Living room | Flat-screen TV, Netflix, pay movies
Deluxe Apartment  | 2 bedrooms, desk, iron/ironing board, free WiFi
Family dining
Superior Apartment | Bathroom | Shower, free toiletries, towels
Superior Apartment | Living area | Flat-screen TV, Netflix, pay movies
Reviews
6.4

Popular amenities

  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • KitchenKitchenKitchen
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Explore the area

Map
1180 Pukuatua Street, Rotorua, 3010
  • Popular LocationRotorua Central Mall6 min walk
  • Popular LocationEat Street8 min walk
  • Popular LocationPolynesian Spa9 min walk
  • AirportRotorua (ROT-Rotorua Regional)12 min drive

Room options

Superior Apartment

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed - twin
2 bedrooms
Private bathroom
  • 54 sq m
  • Sleeps 7
  • 1 King Bed and 2 Large Twin Beds

Deluxe Apartment

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed - twin
2 bedrooms
Private bathroom
  • 50 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

Classic Apartment

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Sofa bed - twin
2 bedrooms
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Traditional Apartment, 2 Bedrooms, Private Bathroom, Ground Floor

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
2 bedrooms
Private bathroom
  • 45 sq m
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Large Twin Futon

Similar properties

About the neighborhood

Rotorua

Holiday Rotorua is located in Rotorua. Sir Howard Morrison Performing Arts Centre and Tamaki Maori Village are cultural highlights, and some of the area's activities can be experienced at Skyline Rotorua and Government Gardens Golf. Looking to enjoy an event or a game while in town? See what's going on at Racing Rotorua, or consider a night out at Matariki Hangi & Maori Cultural Performance.

What's nearby

  • Tamaki Maori Village - 5 min walk
  • Rotorua Central Mall - 6 min walk
  • Eat Street - 8 min walk
  • Polynesian Spa - 9 min walk
  • Skyline Rotorua - 5 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • Pig & Whistle Historic Pub - 2 min walk
  • Poco Tapas and Wine - 6 min walk
  • Le Cafe De Paris - 3 min walk
  • Scope Cafe Rotorua - 4 min walk
  • Saigon '60S Vietnamese Cuisine - 3 min walk

About this property

Holiday Rotorua

Luxury hotel
Close to Polynesian Spa, Holiday Rotorua provides amenities like laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Smoke-free premises
Room features
All guestrooms at Holiday Rotorua boast thoughtful touches such as air conditioning and separate dining areas, as well as amenities like free WiFi and free bottled water.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with Netflix and premium channels
  • Separate dining areas, kitchens, and full-sized refrigerators/freezers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Separate living room

Guest services

  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Netflix
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Holiday Rotorua Hotel
Hotel Holiday Rotorua Rotorua
Rotorua Holiday Rotorua Hotel
Hotel Holiday Rotorua
Holiday Rotorua Rotorua
Holiday Hotel
Holiday
Holiday Rotorua Hotel
Holiday Rotorua Rotorua
Holiday Rotorua Hotel Rotorua

Frequently asked questions

Is Holiday Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Rotorua?

Self parking is free at this property.

What time is check-in at Holiday Rotorua?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Holiday Rotorua?

Check-out is at 10 AM.

Where is Holiday Rotorua located?

Situated in Rotorua, this luxury hotel is within a 10-minute walk of Rotorua Night Market and Polynesian Spa. Sir Howard Morrison Performing Arts Centre and Kuirau Park are also within 5 minutes.

Holiday Rotorua Reviews

Reviews

6.4
Rating 10 - Excellent. 11 out of 57 reviews" "
Rating 8 - Good. 17 out of 57 reviews" "
Rating 6 - Okay. 9 out of 57 reviews" "
Rating 4 - Poor. 12 out of 57 reviews" "
Rating 2 - Terrible. 8 out of 57 reviews" "

6.8/10

Cleanliness

6.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Nothing personal but the cleanliness of the apartment unit was poor kinda smeared over from the last guest who stayed in the Unit. Cleaning was definitely “NOT” thorough and basically glossed over without really cleaning up after the previous occupants.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service
At first I loved this room (stayed 3 nights) since it felt like our own little apartment. However after the 1st night I started to notice all the bus, the dirt on the base boards and our wifi died. I contacted the staff service team (no reception, very self-serve) about the wifi, after they told us to unplug the modem, I contacted them to say it still didn’t work. Their response that it was working while they were there so I should contact management. Customer service was great to me however what left a sour taste in my mouth was 1) when they said it still worked since it obviously didn’t and 2) when I talked to an other customer they said they were having issues too, however their messages to customer service were being ignored. As tourists from out of country, we really rely on wifi to get around and enjoy the country we are visiting. Sadly, we spent most of our time looking for free wifi in cafes
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property was found with lack of basis appliances and worst customer service. Called on phone numbers provided many times to request for arranging appliances but no one picks the phone. There is no reception desk also to talk about the experience. I won’t recommend this for long stay.
Stayed 3 nights in Jan 2020

8/10 Good

Samir F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
For the price we paid it was awesome. Right in the middle of the city you can't go wrong as every attraction was easily accessible including the ease of access to the best restaurants, pubs, bars etc. Two bedrooms were modern and spacious with bathroom, kitchen and living area with wifi and flat tv connected with netflix. I would definitely return if ever go back to Rotorua.
Stayed 2 nights in Jan 2020

6/10 Okay

Trevor

Liked: Cleanliness
Disliked: Staff & service
Disappointing
Good location - no on site staff, more airbnb than hotel - parking problematic, if you want to sleep in. Only limited online TV only, no FTA TV or cable. Wifi password published on the front door of a busy street (half of Rotorua probably uses it) so zero data security. Smelt damp due to bathroom fan not working.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Our stay was okay, everything was closer to us but you don’t have any amenities for your customers, like jacuzzi, pool, playground or a game room so the kids can enjoy staying there, and one off the single bed have a blood stain on it. But overall our stay was okay . Thank you.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Facility not as good as expected. Good price though.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Not as advertised
The apartment was not as chic as advertised, service lady was using the washing machine when we arrived early evening, the linen was thread bare and some towels ripped and holey. The door lock was nearly falling out the door and we spent all night listening to people on the street across the road!
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A total disappointment, on arrival for check in we get up to the room we booked, the door was open, stacks of empty alcohol bottles, and boxes, a few black rubbish bags full of alcohol bottles also, the place smelled disgusting, was not cleaned or ready, beds not changed etc. Tried contacting someone which was pointless as no one answers, a cleaning lady who hardly spoke came out ten minutes later and said sorry then disappeared again...finally I found her again and she said we can take a different room, which was way smaller, next to a disgusting alley way with a Chinese restaurant back door outside the window to the room. The room was not clean, aircon hardly worked properly and made an annoying wrr sound all the time. We paid for a room facing the road, with king bed a two twins in separate rooms with bigger kitchen dining lounge room, and were given a small cramped dirty place, most stuff there is broken and no iron for clothes as stated. Still never got a reply from the place, its a strange setup and would not recommend staying here.. at all.!
Stayed 1 night in Nov 2019