Search Cottages in Royal Tunbridge Wells

"Everything is great, my room was small, compact and served it's purpose well. There were no windows or balconies for view, but excellent for short stays and good price."

"We had a great stay, food is basically as are the rooms, we were upgraded to executive but nothing executive about it compared to others. Staff were great"

"no breakfast or carparking"

"All good. Smooth, quick check-in, the room was well prepared and it was nice and quiet. Breakfast good and being so close to the North Terminal a huge bonus. Would stay again."

"Great location for the early morning flights"

"Walls are paper thin so good luck trying to sleep. Could literally hear people coughing from all angles and could hear people using their toilets . Room smelt of curry and it was roasting hot and the aircon didn’t seem to work as it was barely blowing out air and the windows didn’t open. It was clean and the staff were nice but when you’re getting limited sleep as it is due to an early flight, the last thing you need is to be woken up by every single bit of noise. "

"Room was a great size. Bed was super comfortable. Clean and tidy room, would benefit from a fresh coat of paint. Facilities were good, but needed a good clean in the sauna and changing rooms. Breakfast was great, big variety of foods. Staff were friendly, hard working and helpful."

"Overall we had a lovely stay. Only complaint was that we were cold in the evenings…it was less than 10° outside and the bar had air-conditioning on! We got really cold. The restaurant was also cold, so we only ate there the first night. The food was good, spoilt only by my poached eggs being cool the first day, and when I asked for them to be hot the second morning, they were only just warm! Otherwise a lovely breakfast. Shower very good, and plenty of hot water for baths to warm us up!"

"While the hotel itself was good the experience with the staff was awful. We had 10 rooms and many, many issues over 3 days that could/should have been easily avoided. A lack of good CX skills, empathy and willingness to address simple things made for a very poor experience. I would not recommend this hotel unfortunately."