Ruato Vacations

"The staff were helpful. And the view was beautiful. Unfortunately, the room and the building is very rundown! And the bathroom is not very clean."

"Awesome spot. Great Lake views. Comfortable accommodation."

"Location was great. Clean place and very nice stuff."

"Terrible"

"Pool not working, looks bad and in dire need of a renovation. Advertising leads you to think there is some sort of thermal pool or something. There is not."

"Staff were great. Amenities were shown to us personally. The room was lovely. Dinner was fantastic and the breakfast before leaving topped off our stay perfectly. The grounds are amazing with great views of lake Rotorua. Very intimate hotel."

"Loved this place. We stayed 2 nights and on our way back from our holiday 9 days later stayed another 2 nights. Had a large private spa pool, comfortable King bed, great parking, very quiet, yet close to tourist attractions, like the Gondola, Maitai, 3D Art and eating places. Has a gym and sauna and swimming pool (warm enough for swimming). Loved the sauna and spa the best. All the staff are super friendly and welcoming, and helpful. Every time from hereon, this will be our first choice in...

"Overall a charming property with a very spacious room at a good rate. A/C and heating both worked very well. Great location right within walking distance to main dining and shopping area. Couple things to note is there is no elevator at the property but staff was able to assist with bringing luggage up. It is also private entrance to the rooms, like motel style"