6/10 مقبول
Gina
17 يناير 2026
عناصر لم تنل الإعجاب: حالة المنشأة ومرافقها
The staff were friendly and the parking was free. Those were the best parts of our stay. The room was more outdated and dingy than I was expecting. I think some of the rooms here have been updated and others have not. Ours was definitely not. We were in a superior room with multiple beds. I would not recommend selecting this room. I could have dealt With it being outdated but it felt musty. Anytime we turned on the AC the smell of sulfur was overwhelming. I do understand Rotorua has a smell in general but in the room with the AC on it was unbearable. I had a headache and my eyes were burning. My husband was coughing. We did notify staff and they said some rooms have a worse smell than others. They offered to change our rooms for a fee, which I guess is a good aspect. I will probably never stay in Rotorua again but if you do I would recommend a different room at this hotel or just a different hotel.
Gina
أقام ليلتين (2) في شهر يناير عام 2026