Search Hotels in Bay of Plenty Region

"I did not have time to take advantage of the many amenities."

"While noone was on the front desk or picking up the after hours phone.....the staff in the restaurant checked me in and the stay was just what I needed. Would stay again."

"We did not eat breakfast there. They were closed on Saturday and Sunday, we left early monday and on Tuesday they told us that it was room service only."

"The carpet was new and the bed was comfortable, everything else was old. Old is ok, but so many things were broken or uncared for. The light above the bed had fallen apart - theres no way they could miss that. I fixed it myself. The painting on the wall was hanging at 45 degrees. I straightened it up. Bathroom door wouldnt latch. Towel rail hanging loose. I dont understand how they can rent out rooms woth glaring faults like this. Its like nobody has set foot in there for a long time. Then theres the cleanliness - mostly things were clean, except for some thick dust around the TV, in the corners of the rooms, around the toilet paper dispenser, and the glasses had lipstick marks on them. Lots of spiderwebs around. Easy things not to miss. I just cant believe they had prepared this room for our stay - I dont think anyone had set foot in there for months. Then theres the staff - very friendly, but 5 minutes before 10am she walks into the room - no greetings or anything - and asks if we are leaving. We said of course, and she starts rambling about how she forgot to take a deposit. She takes the TV remotes from beside me on the couch and put them by the TV and said she had someone steal them before. Then she demanded we give her the key to the unit and left. It was very abrupt and confusing honestly."

"Clean and adequate. Didn’t like the loud monster toilet "

"The room was just right for our trip"

"The rooms were clean and looks recently renovated. The check in was easy and its in a great location. "

"Nice staff. "

"The original condo we were given was outdated, with unclean furniture and a musty smell. When we asked for a different condo we were told they were all full. When we asked for our money back, they were able to find an available “club” condo they we would like much better. Ultimately the new condo was a gooe"