"The staff were extremely helpful and the hotel was beautiful. So convenient to the castle. My only slight negative was the cost for parking."

"Lovely hotel, great pool/spa and breakfast, bathroom smelled weird, hair dryer didn't work. But dusty in parts of room."

"Wanted to have a drink on balcony overlooking weir unable to do so as we were not booked into restaurant.Very disappointed as the restaurant was empty staff unable to resolve issue.Hotel was shabby and not of the standard I would expect for a 4 Star Hotel .Room was not air conditioned and smelt of damp in need of a update."