"Nice place with polite staff"

"The bathroom had a lot of mould on the ground as the curtain did not stop water from spilling out of the shower area. The bathroom fan did not work, and the window in the bathroom strangely opened into the hallway. Staff were nice and helpful, and the air conditioning was nice, however the bed was very hard."

"Thank you"

"1. Several items missing on arrival: towels, rubbish bin, soap, toilet paper, coat hangers. 2. Toilet did not flush properly and was not fixed during stay. 3. Flat was not cleaned and rubbish not taken away. 4. Unable to gain access on day of arrival as nobody on duty despite being notified of late arrival. 5. TV was only connected on last day. 6. Some lights not working and were not fixed."