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"Room was very clean. There was an air fresher type smell in the lobby we didn't like, but other than that, all staff were friendly and helpful at check-in and check-out. Continental breakfast was Costco type muffins, apples, bananas, yoghurt, bagels, english muffins, coffee, tea, juice. Shower had full size shampoo/conditioner/body wash.Kitchenette had pots, pans, dishes, apartment size fridge, microwave, small stove and even a small dishwasher. Dish soaps and tea towels provided. A great feature if staying for several nights. Bed was very comfortable. Very convenient to walk around downtown Ottawa and explore the sights. We'd book here again."

"Pleasant stay, staff at hotel & Chop restaurant excellent "

"Gorgeous, haunting and wonderful staff. Bartenders were a bit snobbish but the rest of the stay was perfection."

"I didn’t try the breakfast. The beds were uncomfortable but for price and location that’s expected. I also haven’t received my 200$ deposit back yet and it’s been well past the timeframe. "

"Always stay at this Hotel, great place for 1-2 nights. All amenities on site and I'm the area ."

"Perfection from the first step into the lobby to the room. My only suggestion would be to let guests make reservations to the cafe as they book to secure a place for dinner, breakfast or brunch. "

"​The room, bathroom, and kitchen are clean. The breakfast selection is quite good, it offers plenty of variety, including convenient "grab and go" options for those in a rush. However, the dining area is quite small; unless you’re willing to wait for a table, you might need to take your meal back to your room. My suite was located directly next to the elevator, and I could hear a squeaky mechanism throughout the night. While I was told there is complimentary laundry on-site, I didn't have the chance to use it. The accommodations is quite dated, but the services are great."

"I think this hotel is not well rated and should be 3 stars, not 2. Bedroom was very clean, check in and out was very fast. Breakfast is ok, with many options. (Way better than "Stark hotel Montreal by Hilton") The coffee was pretty good and coffee machine in your bedroom. Beds were very comfortables."

"When I booked on line I specified a room with 2 beds. On check in I asked and it was confirmed - a room with 2 beds and a pull out couch. On entering the room it was one bed and a terrible pull out sofa. discussions with management were met with poor reponse - this was the expedia room and we can't do anything. For the 4 days we stayed the room was not cleaned ever. We asked about this at Customer Service 3 times and were told "Oh Yes - we clean every day". It was never cleaned. We had to go to the front desk to request toilet paper, soap and towels. The attitude at Front Desk was Meh - oh well. I would not recommend this hotel to anyone which is sad because the location is fine."