"Perfect"

"The Lucerne is a wonderful hotel on the Upper West Side. The location is wonderful-just blocks from Central Park and the Natural History Museum. There are so many great restaurants including the one next to the hotel, Nice Matin. As with most NYC hotels, the rooms are a bit small, but very comfortable. Everything worked well. The staff members were friendly and helpful. The hotel is great for families. I will definitely stay there again."

"The ambiance is great. Main receiving person needs training with accepting people."

"Amazing location"

"Great hotel! Very clean and I look forward to visiting again. Staff was very kind."

"The best staff I’ve ever experienced in a hotel. Will always stay here."

"The hotel was nice but my room was little cold but overall I enjoyed myself I used the fridge and the microwave in my room and it worked good "