"First time staying here and first time staying in the Upper West Side. Definitely will be returning. Upon checking in, we were greeted by Debra. She made us feel welcome and was very friendly. We showed up 3 hours prior to our check-in time and she was very accommodating."

"My husband and I stayed here for 2 nights while visiting New York for a concert and I can definitely say this hotel was top tier! The property was extremely clean, the staff were phenomenal especially Carlos at the front desk, upon arrival he gave us complimentary early check-in, he thoroughly explained everything and was extremely professional and pleasant. All of the staff that we came in contact with were of the staff were pleasant and willing to assist . The hotel is a diamond in the ruff as...

"No parking No attached bathroom"

"Great hotel"

"This was the 2nd time I stayed here and I came back here because of the experience I had the 1st time was so wonderful. The location is Outstanding and the staff provides Extraordinary Customer Service and Goes Above and Beyond to make Your Stay feel Special. I highly recommend this hotel."

"Clean hotel, friendly and professional staff,decent breakfast and snacks available throughout the day. Would recommend this hotel to anyone- a wonderful experience"

"The hotel was nice but my room was little cold but overall I enjoyed myself I used the fridge and the microwave in my room and it worked good "